台灣大哥大台北西湖直營服務中心 - Section 1

It takes an hour to pay the fee.. Will there be a fee window? Wait, wait, wait! ! ! ! This store has a five-star review! ! ! ! ! ! ! ? I don’t believe it if it’s killed.. Washed it up! Will come again I am a puppy!

The waiters in the store have a poor service attitude, and often only one or two people are on duty. They have to wait for a long time each time, unlike the nearby FarEasy or Chunghwa Telecom. It is recommended that since the service quality cannot be maintained, it is better to withdraw this store!

Just want to cancel the contract, madly promote other plans, and not let others cancel the contract

Very poor service attitude, just want to buy a mobile phone but desperately sell their own solutions Rejected no less than ten times and still tried my best to sell~ If you don't agree, you deliberately delay time and don't take out your phone. When you find out that you can't sell it, you immediately become very negative and ignore it. A bunch of basic instructions have no money, take things and put them down, and you will be ignored.

Watching TV, I found out that Taiwan Brother University has a good fast-paced double plan, so I went to the store to ask. The store actively promoted the good speed plan, and also took the initiative to inform me that there were several alternatives for my usual use. I was pleasantly surprised. The overall service atmosphere and the store team atmosphere are good. I will visit again next time.

A store closest to me has been promoting broadband every time I pay the bill. I don’t investigate whether the nature of the work is a problem. This time the number has expired and the contract is still pushing broadband. Is there a lot of pressure? The plan provided by asking about the preferential content is not bad, at least not like some stores. I have been selling my high monthly rent. If you want a cheaper plan, you can come here. It will be less stressful.

The customer service said that there is a plan that can be done at the store, but when I arrived at the store, they said that there was no waiting for a long time. The point is that the attitude of the male clerk is very crooked. I just hang up after calling the customer service to confirm that I can't do it, and I don't respond to the customer. I asked and said yes, and then told him why didn't you help me talk to the customer service before I asked and said yes? He even said back, "Aren't you in a hurry?" ? ? It's far enough north, so why did you hang up? ? Then I wasted my time by hitting again, and I waited for 20 minutes in front of me. You came and touched me for 10 minutes before telling me that I couldn't do it. Why didn't you come out to serve me first when I was in a hurry? ? ? Really pissed! It's all your reasons. You treat your guests like idiots. Don't try to sell me any other plans and you won't have further cooperation with you! The quality is really poor, but I will still use your enterprise-customer program, and I will throw it away after I use it.