少爺時尚旅館 - Lane 83

3.7/5 基於 8 評論

Contact 少爺時尚旅館

地址 :

221, Taiwan, New Taipei City, Xizhi District, Lane 83, Qinjin Rd, 1-1號少爺時尚旅館

電話 : 📞 +8899
網站 : http://www.ihotel.com.tw/
分類:
城市 : Qinjin Rd
Description : Polished quarters in a contemporary hotel featuring a restaurant & mountain views.

221, Taiwan, New Taipei City, Xizhi District, Lane 83, Qinjin Rd, 1-1號少爺時尚旅館
P
Pei Chen on Google

跨年前一個月我們打去問說能不能用國內旅遊,服務人員說可以,當天去櫃檯小姐說今天沒辦法用國內旅遊,我就說當初電話你們說可以現在又說不能,然後就請我們到旁邊等另一個小姐下來解釋,我們就說你掃描看看啊說不定可以,連掃描都不幫我們掃描,直接說可以付現金或則五倍卷,後來他們叫一個短髮阿婆下來解釋態度超不好說先生我們真的不是要為難你,是今天全台都沒辦法使用,我們真的已經很忙了,你們可不可以不要在造成我們的麻煩?這句話我整個火了,我直接回嗆這是你們工作流程有問題吧什麼叫我不要造成你們的麻煩,拜託我們是消費者,當初你們也說可以使用,還說不然我們錢退給你們,你們去找可以使用的店,講完轉頭就走直接服務下一個客人,哈囉當我們空氣,之後我打電話去國內旅遊客服,客服說可以叫他們先留身分證跟Qrcode晚點再叫他們登錄,我們就電話沒有掛掉拿給櫃檯小姐聽,他們又叫另一個小姐下來,等超久一下來我們就說國內旅遊客服要跟你講,櫃檯小姐直接說掛掉掛掉快點拿來我掃,我當場傻眼啊不是說不能掃不能用,阿是怎樣打去國內旅遊就又可以用,所以前面時間白白讓我們等?差點就花錢在這件店,櫃檯小姐一邊掃描一邊發出無奈嘆氣的聲音,我們就說要使用兩張國內旅遊卷,櫃檯小姐就又嘆氣說啊你們要早點講啊 阿不就我打去國內旅遊客服,不然你們根本也不想用國內旅遊這個方案,一直說很麻煩,所以你們覺得很麻煩不幫我們用,服務態度還真的有夠差,用完也不會說不好意思,只會說不要造成他們的麻煩, 這是我住過最爛的服務態度的汽車旅館 請你們好好檢討一下你們的服務品質好嗎? 如果有人要訂這家請慎重考慮一下
One month before the New Year's Eve, we called to ask if we could use domestic travel. The service staff said yes. The lady at the counter said that we couldn't use domestic travel today. I said that when I called you, you said yes and now you can't, and then I asked us. Go to the side and wait for another lady to come down to explain, we said you can scan it, maybe it can be done, they don't even scan for us, they just say that they can pay in cash or five times the roll, and later they called a short-haired grandma to come down and explain that the attitude is super. It's hard to say sir, we really don't want to embarrass you, it's because the whole Taiwan can't use it today, we're really busy, can you stop causing us trouble? This sentence makes me angry, and I directly retort that this is a problem with your work process , you go to a shop that can be used, turn around and go directly to serve the next customer after talking, hello when we are in the air, then I called the domestic travel customer service, the customer service said that they can ask them to leave their ID card and Qrcode before calling later When they logged in, we didn't hang up the phone and took it to the lady at the counter. They called another lady down. After a long time, we said that the domestic travel customer service wanted to tell you, and the lady at the counter directly said hang up and get it quickly Come to me to scan, I was dumbfounded on the spot. It's not that I can't scan and can't use it, but how can I use it when I go to domestic tourism, so the time ahead made us wait in vain? I almost spent money on this store, the counter lady made a helpless sigh while scanning, we said that we would use two domestic travel coupons, and the counter lady sighed and said, "You have to tell it earlier." Ah, just call the domestic travel customer service, otherwise you don't want to use the domestic travel plan at all. You keep saying it's very troublesome, so you think it's very troublesome and don't help us. The service attitude is really bad enough, and you won't be able to use it up. Say sorry, just say don't cause them trouble, This is the worst motel I've ever stayed in Could you please review the quality of your service? If anyone wants to book this, please think carefully
I
Iris Jhuang on Google

服務很差效率更差 訂個房間等超久還要打很多通電話提醒小姐 因為小姐說她很忙一直忘記要回電 最後還拖了幾天才訂到就算了 然後匯完訂金後房間價錢還改來改去 最後因為疫情爆發提前20天退房 然後叫我加Line傳退款帳號給她 我傳帳號照片後她又說不能點開看照片因為怕病毒 拖了兩天退款完成結果莫名奇妙被扣手續費。 最後去電詢問 老闆娘說30塊而已要我去飯店找她再拿給我 不然就要等會計小姐上班因為她什麼都不知道 傻眼啊…這是什麼神邏輯? 一直以來都是她在跟我聯絡 我的銀行匯款金額也都翻拍給她 30塊也要凹.. 生平第一次遇到這業者..還會罵客人 最後看了評論才發現我不是第一個 還好沒住成不然真的會吐血
Poor service and even less efficient I have to make a lot of phone calls to remind the lady Because the lady said she was busy and kept forgetting to call back It took a few days to book in the end. Then after the deposit is paid, the price of the room will change again and again. Finally, due to the outbreak of the epidemic, I checked out 20 days early Then ask me to add Line to pass the refund account number to her After I posted the account photo, she said that she couldn't click on the photo because she was afraid of the virus It took two days to complete the refund and the result was inexplicably deducted from the handling fee. Last call to ask The lady boss said that it was only 30 yuan and asked me to go to the restaurant to find her and give it to me Or wait for the accounting lady to go to work because she doesn't know anything Dumbfounded... What kind of divine logic is this? She's been contacting me all the time The amount of my bank remittance is also copied to her 30 yuan is also concave.. This is the first time in my life that I have encountered this businessman.. I will also scold customers. I finally read the comments and realized I wasn't the first Fortunately, I didn't live there, otherwise I would vomit blood.
G
GEORGE NEWMAN on Google

Wonderful Easy
温宥翔 on Google

GOOD
V
Vicki Lim on Google

Enjoy your stay at this beautiful hotel....away from the busy city life,... away from the noise and pollution. Keep Safe??
A
Alvaro Lopez on Google

Had to stay over for a business trip with other 5 workers, I was responsible for their 5 daylong trip, one of my workers got into a trouble and had to come a little earlier (almost 2 am) and since I had rented an extra room for the extra 4 days that he was going to stay here with his girlfriend they made me pay 1,900 extra for him even though he wasn’t planning to stay all night long and we were just going to take a “nap” since we had to wake up early (6am to go to work again.. the front desk man insisted in calling my room several times even though I asked him to fix it the morning after because I had to wake up early... it is excessively rude to call to a room at 2 am repeatedly then make you come to the front desk (outdoors on a November cool night) even after I personally told him to allow me rest and I’ll pay him in few hours later.. and what’s even more I didn’t get the price of my reservation for that extra “night” (4 hours room)... the room magically had increased 200 dollars.. it’s a pity that this kind of actitudes ruined my night, since it left me furious and angry at my assistant whose wasn’t to be blamed. We are a group of 4-8 people that often travel to taipei- Taichung and other major cities in Taiwan for prolongares periods of time... but I don’t think I could take them back to this place ever again.. >___< totally unsatisfied 艾瓦洛
A
Agnieszka Tracz on Google

Right, so this is definitely a MOTEL, after the initial shock and slight distaste you can almost enjoy the oversized room with even more oversized bathroom, there's slight smell of cigarette smoke lingering in the furniture but after a while you don't notice it anymore. For first-time motel visitors the sop ; there's no front desk, upon arrival at the drive through a person will ask for name and phone number and tell you where to drive,also you will get a room card, and they will ask what time do you want breakfast, after parking in the right spot a private elevator will take you only to your room. And they will most likely mess up your breakfast order, ours arrived one hour early and was dropped outside the door with faint notice, also the content was questionable with one sandwich, 2 fantuan and one cup of milk tea. Well to be honest, nothing to complain about.
M
Me bs on Google

The lady at the entrance was so friendly and have a bright smile! Her personality makes you feel welcome and it's definitely a good way to start your night at this hotel. Breakfast was ok, a sandwich and a drink.

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