櫻花牌台北地區服務中心 - Xizhi District

Name: 櫻花牌台北地區服務中心 - Xizhi District
Address: 221, Taiwan, New Taipei City, Xizhi District, Nanyang St, 88號櫻花牌台北地區服務中心, Nanyang St, Taiwan

3.3/5 ★ 基於 8 評論

Contact 櫻花牌台北地區服務中心

地址：	221, Taiwan, New Taipei City, Xizhi District, Nanyang St, 88號櫻花牌台北地區服務中心
電話：	📞 +889
網站：	https://www.sakura.com.tw/
分類：	廚房用品店 ,
城市：	Nanyang St

221, Taiwan, New Taipei City, Xizhi District, Nanyang St, 88號櫻花牌台北地區服務中心

Best Kitchen supply store in Taiwan

J	JU 998 on Google ★ ★ ★ ★ ★ 買熱水器找維修，2020年1月買的，客服說超過1年師父到府服務400元起，客服編號218張小姐說時間師傅定，全部以師傅為主。官網寫著「櫻花給你一輩子的承諾」，根據這次經驗就是表示買櫻花的產品售後服務師傅最偉大，全部依照依附師傅說的為中心思想，所以你有需要就是憋著，誰叫你要買櫻花；大冷天熱水器壞掉要維修就是看師傅，顧客的需求不重要，因為師傅最大。 I bought a water heater and looked for repairs. I bought it in January 2020. The customer service said that the master’s service for more than one year starts at 400 yuan. The official website says "Sakura gives you a lifetime promise." According to this experience, it means that the after-sales service master who buys Sakura products is the greatest, all according to the central idea of the master, so if you need it, just hold it back. Who told you to buy it? Sakura; In cold weather, the repair of a broken water heater depends on the master. The needs of customers are not important, because the master is the biggest.
G	Gary Tsao on Google ★ ★ ★ ★ ★ 清潔隊不回収瓦斯爐，要詢問櫻花如何處理？打了二通客服，全都忙缐中，留了電話，半天也沒人回應，真是無言，Sakura 加油喔！ The cleaning team does not recycle the gas stove, so I want to ask what to do with the cherry blossoms? Called the customer service for two times, all of them were busy, left a phone call, and no one responded for a long time, I was speechless, Sakura, come on!
R	Ruby K on Google ★ ★ ★ ★ ★ 恆溫熱水器買一年多,溫控壞掉水溫很燙,師傅很快地來處理,說是主機板壞了要更換,,剛好過保固一年,換主機板$1800,主機板居然只保固一年!!!再故障只能考慮換別牌不換主機板了...遇到的櫻花師傅服務都不錯,只是公司及商品品質無法使人信任,連最簡單的延長保固都做不到,免費安檢有什麼用?? The thermostatic water heater has been bought for more than a year, and the temperature control is broken. The water temperature is very hot. The master quickly dealt with it. He said that the motherboard is broken and needs to be replaced. It just happened to be over one year of warranty. The replacement of the motherboard is $1800, and the motherboard is actually only guaranteed for one year. Years!!! If it fails, you can only consider changing to another brand instead of the motherboard...The service of the master Sakura is good, but the company and the quality of the product cannot be trusted, and even the simplest extended warranty can't be done. What is the use of free security?
J	JU Ma on Google ★ ★ ★ ★ ★ 搬了新家後, 原屋主留下的熱水器第一次壞掉打去客服報修只說句"不符合法規", 讓我把熱水氣移動到別的位置再叫修.... 這...我...我會還需要你們的服務嗎, 起碼也說明一下哪裡不合法規, 我們要注意什麼呀 After moving to a new home, the water heater left by the original owner broke for the first time I called the customer service for repair and only said "not in compliance with the regulations", and asked me to move the hot water to another location and then call for repair. … This...I...do I still need your services? At least explain what is not in compliance with the law and what should we pay attention to?
魯	魯禹謙 on Google ★ ★ ★ ★ ★ 後悔買裝你們家熱水器服務態度有夠爛沒接到技師電話20分鐘後回撥、竟然跟我說你自己沒接到電話所以下週再幫我服務？後來打給客服反應你才回撥說下午4:30到府？特地推掉行程提早回家、等到5:10打給技師才說他不能趕來、要拖到6:30-7:00？是不會提前說是不是？人家的時間都不是時間？客服只會回說我跟公司反應基本上也沒什麼用～一定要給星不然真的一顆都不想給^_^ I regret buying your water heater, the service attitude is bad enough Did not receive the call from the technician for 20 minutes and called back, and even told me that you didn't receive the call yourself, so you will help me next week? After calling customer service, did you call back and say that you will arrive at the house at 4:30 pm? Specially pushed back the itinerary, went home early, waited until 5:10 to call the technician and said he couldn’t come, and had to delay it until 6:30-7:00? Wouldn't it be said in advance? People's time is not time? The customer service will only reply that my reaction with the company is basically useless~ I must give stars, or I really don’t want to give one ^_^
蘇	蘇慧娟 on Google ★ ★ ★ ★ ★ 基本收費就要400太貴了，因為只是沒瓦斯以為壞了（換另一桶瓦斯就完成了），還有一次說換零件要1900直接叫我換新的，他可以馬上叫一台，我不喜歡他的服務態度付了400後就叫附近有現成熱水器的店家來換新的，這麼大的品牌同一個維修人員態度傲慢，時間還要配合他，真的太爛了！ The basic fee is 400, which is too expensive, because it is just because there is no gas and it is considered broken (it is done by changing another barrel of gas), and once said that the replacement part costs 1900 and directly ask me to replace it with a new one. He can immediately call for a new one. I don't like his service attitude. After paying 400 yuan, I called a nearby store with a ready-made water heater to replace it with a new one. The same maintenance staff of such a big brand has an arrogant attitude and has to cooperate with him for time. It's really bad!
T	Tintin Wang on Google ★ ★ ★ ★ ★ 櫻花牌的電熱水器真的很不推保固期間內還要車馬費過了保固期間師傅也完全不會修說5年了應該要換新機這種話完全不知如何處理 The Sakura brand electric water heater is really not recommended. During the warranty period, there is also a car and horse fee. After the warranty period, the master will not repair it at all. He said that after 5 years, it should be replaced with a new one. I don’t know what to do.
溫	溫賢 on Google ★ ★ ★ ★ ★ 熱水器漏水打給客服想要請工程師來看,問了情況就說已經超過五年了直接要換新機了,就不想要請工程師先來看情況(一直在重覆同樣的話--換新機),客服完全就不想要協助解決問題,打客服就是要找答案不是又將問題推給消費者,看大家的留言才知道也有人遇到相同情況,他們也不會來看留言,也不知道客服有多爛了.. When the water heater leaked, I called the customer service and wanted to ask an engineer to see it. When I asked about the situation, I said that it had been more than five years and I needed to replace it with a new one. The customer service does not want to help solve the problem at all. Calling customer service is just to find the answer, not to push the problem to the consumer. Only by reading everyone's messages will you know that someone else has encountered the same situation. They will not come to the message, nor do they know that the customer service how rotten..