臺灣企銀中和分行 - Zhonghe District

Service attitude is only one word bad

The processing speed is very, very, very slow, like the sloth in the animal formula, much slower than the private bank

very bad. The number plate is fake! Be a fool. The ones drawn later will be processed first.

I have always felt that the service and attitude of the old bank are very poor. As a result, Miss You, who is going to handle the business on the second floor, is very kind and the lady who is responsible for opening the account downstairs is very busy, but it is also a professional service. The score is really different from other branches. This branch manager It should be managed very well!

To open an account, the attitude of the service staff was very poor, and they kept interjecting before they finished speaking. The feeling was very bad, and I felt that the staff training should be strengthened!

The ATM is very poor, and it often fails to read and needs to be swiped by a human operator.

I took my family to open an account. There was a lady on the first floor who was called to the service desk. The service attitude was very bad and she was very impatient. She asked us to fill in the information. It's all written, can't you read it yourself? The whole thing is very dumbfounded. The family members only ask you if they don't understand the content. They answered like that. During the whole process of opening the account, this lady was very, very impatient, and her tone was very, very bad. Financial institution, this is the first time I have encountered such a bad attitude and impatient staff, who doesn't know how to deal with advance and retreat, which makes people very dumbfounded. Let me ask this lady at the service desk, you are called to help at the service desk, and the service attitude is very bad , Impatient, what service desk do you stand for? The service desk should just change its name to Shouqi Taiwan. Would you suggest that Taiwan Enterprise Bank be able to take care of this young lady? Even the head of your branch is afraid of her, she is simply out of control. She dominates the branch, and her attitude is very bad and impatient, which is just annoying.

Is it difficult for people to finish talking when the service staff keeps interjecting without finishing the sentence? It's just how long it takes to process online banking. It takes 40 minutes to process this kind of business in a bank for the first time... The service is slow and the service is poor. The only thing that makes me feel good is the elder guard at the door. In the future, I will go to another branch to do business. The Zhonghe branch is really bad. If I take a ride to a farther place, it may be faster than your processing time.