威誠電器音響專門店

good service

The clerk service is very good, kind

Fair price, good service?????

The installation location does not meet the customer's needs, and it requires more money to move.

The feeling is very poor, It is recommended that consumers must first quote the site before asking the master to do it. Be sure to quote a clear and clear price!

The installation location did not consider customer needs and hindered neighbors. Ask the store to move the machine. There are hundreds of excuses, otherwise the extra charge will be unreasonable.

Many years ago, I bought a one-to-three and one-to-one split air conditioner in the branch of Wuhua Street in Sanchong. Before the installation, he said he was doing word of mouth. After the installation, two of the four indoor units leaked. Boss Shen I only deal with one of them. How can I ask him to fix the other one. He will not come. Every time I tell me a good time, he will release my pigeons. This kind of reputation is no wonder Wuhua Street shops will collapse. The continent is not much better

One star is not enough to give you a negative review. It is really a blind enough service. I introduced your company to make an appointment for air-conditioning cleaning on 4/12. The store owner, Ms. Shen, made an appointment with me on 4/28 at 13:00 pm. 00, there will be a master who will come to clean, because the work is busy and neglected to call again to confirm (but the store did not have any phone calls to confirm with me a few days in advance), until the morning of 4/28 to call the owner of your electrical appliance store to answer the phone in person, and follow up with me. I said that because I was busy and called me back later, I didn't receive a call from the store until 11:30, and then I called Miss Shen from your company to confirm. I didn't expect Miss Shen to temporarily tell me if there was a situation. When I changed the time, I said that the master was not enough; I was so angry, I said that this was not an appointment that had been made 2 weeks ago, shouldn't I have to arrange the master first? I totally don’t believe that you who are doing engineering will not be able to know the manpower situation in advance. If the master has any problems, he should have known it a long time ago, so why not call the customer 2 or 3 days in advance to inform the customer to change the time? Later, I just called the boss directly to ask, only to say that the master was injured for half a month, the manpower is insufficient, and there are other cases in hand, so if you don't want to take this business, don't make an appointment And if there is a shortage of manpower and injuries, wouldn't it have been known earlier? ? ! Is there a problem with your company's own internal management, communication and arrangement? ! Simply cancel the appointment, the process of handling things is really bad Just use this comment to review your own management style...