瑞技企業有限公司 - Section 2

Good service and convenient parking.

The attitude and professionalism of the installation service personnel at home and on-site explanations are okay, but they are not careful enough. After the new machine was installed, without asking whether to wipe the coffee bean area or the clean water tank, I poured the beans and almost filled it with water. I was always uncomfortable and said to myself that I wanted to wash it before filling it with water! But ~ the above are all trivial matters. I didn't call when I agreed with the customer. After waiting for an extra 15 minutes, I had to make a phone call to the head office to ask "Who is it?" Just ask him to call you! When I waited another half hour to receive the call, 45 minutes had passed! I really want to cancel the order right now! Before being late, you can tell the customer to delay the time, not to ask the customer to ask where the person is? ! Alas~ the whole company is so different, the service staff didn't think he was late when he arrived, "Is it wrong?" No apology! It's a pity that there are no other agents, otherwise I will buy it from another home!