開蘭安心診所

4.2/5 基於 8 評論

Contact 開蘭安心診所

地址 :

260, Taiwan, Yilan County, Yilan City, Section 1, Shennong Rd, 97號開蘭安心診所

電話 : 📞 +889
網站 : https://kgpc.com.tw/
Opening hours :
Wednesday 7:30AM–12PM
Thursday 7:30AM–12PM
Friday 7:30AM–12PM
Saturday 7:30AM–12PM
Sunday Closed
Monday 7:30AM–12PM
Tuesday 7:30AM–12PM
分類:
城市 : Shennong Rd

260, Taiwan, Yilan County, Yilan City, Section 1, Shennong Rd, 97號開蘭安心診所
C
Charlotte L on Google

候診空間太擁擠,看診前後的過程(掛號、測血壓、護理站、批價)都讓人覺得不太舒適。
The waiting space is too crowded, and the process before and after the consultation (registration, blood pressure measurement, nursing station, appraisal) makes people feel uncomfortable.
陳曉娟 on Google

不論醫生、護士都超有耐心,也很溫柔,在這裡打三劑,每次雖然碰到不同醫生看診,不同護士打針,都很願意等我準備好再下針,謝謝您們為我們的健康把關。
Both the doctors and nurses are very patient and gentle. I take three doses here. Every time I see a different doctor and a different nurse gives an injection, they are willing to wait until I am ready to give the injection. Thank you for your support. Health check.
R
Ryan Wu on Google

看診前先 批價櫃檯“報到”,看完診 批價速度流程應該更流暢 快速些。每每 待在批價櫃檯滿滿的人潮,非常讓人等候多時,觀感不好。
"Check in" at the appraisal counter before seeing a doctor, and the process of evaluating the speed after seeing the doctor should be smoother and faster. It is often crowded with people at the appraisal counter, which makes people wait for a long time, and the impression is not good.
K
Kaoan JJ on Google

今天去打B肝疫苗,櫃檯人員一堆每一個知道 還有人說B肝疫苗是什麼?在哪討論半天?也不告訴我到底有沒有就叫我去填資料、量體重、排隊那些的,假設真的沒有疫苗,不就等於會浪費我至少四十分鐘? 動線又差,第一次來誰知道你們流程、動線是怎樣,給單字時也不會講一聲...? 但唯一優點就是打疫苗那位護士很親切~
I went to get the hepatitis B vaccine today, and everyone at the counter knew Some people say what is the hepatitis B vaccine? Where to discuss for half a day? Don't tell me if there is any, and ask me to fill in the information, weigh the weight, and queue up. If there is really no vaccine, doesn't it mean that at least 40 minutes will be wasted on me? The moving lines are poor. Who knows what your process and moving lines are like when you first come here, and you will not say a word when you give a word... But the only advantage is that the nurse who vaccinated was very kind~
林怡君 on Google

櫃檯小姐很親切、服務態度超棒!在看診人數爆滿時,仍耐心回答問題並互相支援,讓現場等待者迅速疏解!劉孝慈醫師很有耐心,對病患能詳細解說並提供建議,真是讓人「安心」的好診所!
The lady at the counter is very kind and has a great service attitude! When the number of patients is full, we still patiently answer questions and support each other, so that those waiting at the scene can be quickly relieved! Physician Liu Xiaoci is very patient. He can explain and provide advice to patients in detail. It is really a good clinic that makes people feel "at ease"!
k
kumu hayung on Google

從剛開始進去,站在櫃檯,護理人員看到人也不會告知健保卡放哪裡,請問你們護理人員是在櫃檯單純坐著等病患開口問嗎? 動線也不清楚,也沒有清楚的告示牌,我看到的所有護理人員跟服務人員都是在忙自己行政作業,嘻嘻哈哈的,抽號碼牌號碼也沒顯示給病患看,請問我們抽號碼排的意義在哪,以為坐在那裡會有護理人員叫號,我座了5分鐘護理人員也不叫號,我是問了護理人員才說,妳的東西跟號碼牌要給我啊,請問服務病患是這樣子服務的嗎? 你們主打安心診所,請問安心在哪? 整間整所讓人安心的只有醫生本人,難道診所不用教育訓練嗎?請問你們稱的護理人員主打的是行政嗎? 我們年輕人也就算了,對老人家也不友善,也不告知老人家有座位可以等候,還要等我們其病患跟老人家說這邊可能坐著等,我請問你們這樣做是對的嗎? 打從一開始掛號到批價都沒有讓人安心,最後批價領藥也不告知說可以去隔壁領藥,我請問你們,這是你們正確的SOP嗎? 或許你們不缺病患,但是在服務老人家的地方真的必須改變。
From the very beginning, standing at the counter, the nursing staff will not tell you where to put the health insurance card when they see people. Do your nursing staff simply sit at the counter and wait for the patient to ask? The moving lines are not clear, and there are no clear signs. All the nursing staff and service staff I saw were busy with their own administrative work, laughing and laughing, and the number of the number plate was not displayed to the patients. May I ask us to draw the number What is the meaning of the platoon, I thought there would be a nurse calling the number when I sat there. I sat there for 5 minutes and the nurse didn't call the number. I asked the nurse before saying that you want to give me your belongings and number plate. Excuse me Is this the way to serve patients? You mainly focus on Anxin Clinic, where is Anxin? The only reassuring person in the entire clinic is the doctor himself. Does the clinic need no education and training? May I ask if the nurses you call mainly focus on administration? We young people don't care, we are not friendly to the elderly, and we do not inform the elderly that there is a seat to wait, and we have to wait for our patients to tell the elderly that they may sit here and wait. I ask you, is this right? From the beginning of the registration to the batch price, there is no peace of mind, and at the end of the batch, there is no telling that you can go to the next door to get the medicine. I ask you, is this your correct SOP? Maybe you don't have a shortage of sick people, but the place to serve the elderly really has to change.
T
Ta Cheng Huang on Google

去過幾次,看診品質、環境都滿不錯的,但前次去要兌換疫苗施打禮卷時,抽了號碼牌等了十分鐘到櫃檯,護士直接叫我去四號櫃檯,然後轉頭就和電話對端的人抱怨說我還抽號碼牌等等,然後我離開時稍微看了下沒有指引說可以直接去四號櫃檯,我想說我是沒有什麼理由還要去抽號碼牌浪時間等啦,如果這麼在意這種事情的話是不是可以貼個明顯點的指引,節省大家時間也避免不快。
I have been there a few times, and the quality and environment of the clinic are very good, but the last time I went to exchange the vaccine voucher, I took the number card and waited for ten minutes to get to the counter. The nurse directly asked me to go to counter No. 4, and then transferred I complained to the person on the other end of the phone that I was still drawing number cards and so on, and then when I left, I looked for a while and there was no guidance that I could go directly to counter number 4. I wanted to say that I had no reason to draw number cards. Time is waiting, if you care so much about this kind of thing, can you post an obvious guideline to save everyone time and avoid unhappiness.
M
MAO MAO on Google

疫苗接種站,人很多要耐心等待。護理師態度很好,就算人很多也不會急躁口氣差。
Vaccination stations, many people have to wait patiently. The nurse's attitude is very good, even if there are many people, they will not be impatient and bad.

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