鳳凰旅行社 新竹分公司

The service efficiency is indeed much better than his travel agency!

Participated in two mainland tours~ It’s really good, whether it’s a business or a leader

I have participated in the Phoenix mainland tour three times, and I think it is great. Every staff member or tour guide is very good, enthusiastic and responsible, especially Miss Fan Xiaowen, who is super enthusiastic and cares about the needs of the guests. Also, the tour guide Cai Ruilian is excellent, not much good leader

The characteristics of the big travel agency are hard to make people feel at home, unless you specify who or why you want to go, there will be a little disappointment.

Participated in a solo trip to the three islands of the Greek Sky City on the three islands of the Aegean Sea for 11 days. In the weather, the factors have gone to Crete. Dear Phoenix VIP: Due to the great sea and sea waves of 0506, Santorini to Crete was suspended, and the schedule was adjusted as follows: Original itinerary: 0505 Santorini-Crete KRETE [Reference schedule: sail at 17:45, arrive at 19:40] 0506 Crete 0507 Crete (★ inland flight)-Athens The update itinerary is as follows: 0505 Santorini 0506 Santorini (★ inland flight)-Athens 0507 Athens If you change to 0506 Santorini, take a boat (only after noon, you can reach Crete in the evening) to Crete, you must take an early flight to Athens at 0507, so give up Santorini- Crete-Athens itinerary 1.Accommodation: 2 nights in Crete changed to 1 night in Santorini and 1 night in Athens After several negotiations with the hotel, you can refund 2 nights in Crete, change to 1 night in Santorini and 1 night in Athens. 2.Ticket: Crete to Athens is replaced by "Santorini to Athens". Tickets need to pay an additional fee for ticket changes and a difference of 45 euros (increase 45 euros) 3.Tickets: Originally Knossos Palace (Ticket 8 Euro), ★ Heraklion Archeological Museum (Ticket 8 Euro) total 16 Euro (16 Euro reduction), 0506 Athens increase ★ Poseidon (Ticket 8 Euro) (Add 8 Euro) 4.Ferry ticket: Santorini-Crete ferry ticket refund of 49 Euros (49 Euros less) The total cost per person is as follows: Total increase of 101 Euros Total reduction of 65 Euros Total balance increased by € 36 The increased cost of the balance will be absorbed by the company, causing inconvenience, please forgive me! So those who want to participate in this trip, please think twice.

I am Hsinchu Liu Wenli, this time I participated in the nine-day trip to Nepal hosted by your company. The leader Xu Jiayang and the tour guide are very enthusiastic to take care of us. I especially want to thank Xu Jiayang for the tour guide. I will leave Kathmandu International Airport to Hong Kong on November 20th. When I left the country, I could not leave without a visa. At that time, I was very scared because the visa was placed in the suitcase and the suitcase was taken away. Mr. Xu knew to accompany me. The suitcase was found after a long time, and then accompanied me to go out. On the way, he was very patient to help me, comforted me, and was deeply touched by his enthusiasm. Close this letter, I hope your company will praise. Greatful. Thank you: Liu Wenli