屈臣氏

2.6/5 基於 8 評論

Contact 屈臣氏

地址 :

300, Taiwan, Hsinchu City, East District, Zhongzheng Rd, 5號屈臣氏

電話 : 📞 +88
網站 : http://www.watsons.com.tw/
分類:
城市 : Zhongzheng Rd

300, Taiwan, Hsinchu City, East District, Zhongzheng Rd, 5號屈臣氏
言紜嫀 on Google

真的對於櫃檯結帳的服務小姐,結帳訓練,真的非常需要訓練!!真的排隊結帳生意很好,服務問題很多! 我買了403元(隱形眼鏡與眼藥水)說要後方加購商品,安瓶跟牙膏,並拿出line優惠條碼要刷,結果結帳小姐一直刷,都無法扣優惠金額,就說「我幫您按[兌換]唷],結果還是沒折扣,另一個服務人員走過來說:「唷⋯⋯你這有折扣,所以不能兌換50元優惠唷,line上面有寫」我也只能會「唷」我想說那你同事已經幫我按兌換該怎麼辦,不想鬧事,想說算了,一千元就給結帳,我還沒拿到發票與找的錢,我就問:「我加購的安瓶呢?」,幫我結帳小姐說:「唷,忘記幫您加購」我眼睛放大@@「所以呢?」,結帳小姐說:「那你在買瓶水,加購唷!」我說:「這我的問題嗎?直接加上去不行嗎?而且我剛剛有說耶」我還沒伸手拿錢,後面一樣排滿滿的人,什麼服務員拜託回去實現好嗎?最後我選擇掉頭走人!太差勁了?
For the service ladies at the counter checkout, checkout training is really needed! ! Really queuing to check out the business is very good, there are many service problems! I bought 403 yuan (contact lenses and eye drops) and said I wanted to purchase additional products, ampoules and toothpaste, and took out the line discount bar code to be swiped, but the checkout lady kept swiping it and couldn’t deduct the discount amount, so she said, "I Press [Redeem] for you, but there is still no discount. Another service staff walked over and said, "Yeah...you have a discount, so you can’t redeem the 50 yuan discount. It’s written on the line "I can only accept" "Yeah" I want to say that your colleague has already helped me according to the exchange rate. I don’t want to make trouble. I want to say forget it. I’ll check out one thousand yuan. I haven’t got the invoice and the money I’ve found, so I’ll ask, "I What about the additional ampoule?", the checkout lady said, "Yeah, I forgot to add it for you." My eyes widened @@"So what?", the checkout lady said, "Then you are buying a bottle of water, add Buy it!" I said, "Is this my problem? Can't it be added directly? And I just said yeah" I haven't reached out to get the money, and there are full rows of people behind it. Will the waiter please go back and realize it? Finally I chose to turn around and leave! Too bad ?
J
J CHEN on Google

下午兩點多去買護墊,結帳完後,我有答謝。可是店員沒問要不要裝紙袋、也沒幫我裝紙袋,然後也沒說謝謝,店員在跟另一個店員聊天 第一次去這樣的屈臣氏,明明就沒其他客人
I went to buy pads at two o'clock in the afternoon. After the checkout, I would like to thank you. But the clerk didn’t ask if I wanted to put paper bags, nor did they help me with paper bags, and then didn’t say thank you, the clerk was chatting with another clerk The first time I went to Watsons like this, there were obviously no other guests
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Giang Trịnh on Google

02月06號 19:45結帳的時候人員態度不好
At 19:45 on February 06th, the staff had a bad attitude when checking out
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Wendy Cheng on Google

也沒什麼1星好給的,就當作沒給星吧! 110.10.31 這天買一副日拋隱眼跟兩盒美甲片。 最後結帳跟櫃檯人員確認滿500折100的折價券可用範圍,說我買的東西有問題,所以折價券不能使用。 那這句話是什麼意思我就不知道了? 是你們這家店賣的東西有問題? 還是標示折價券使用範圍不明有問題? 還是培訓人員與客人溝通有問題? 這待客之道肯定是有很嚴重的問題。
There is nothing to give a 1 star, just treat it as not giving a star! 110.10.31 This day, I bought a pair of concealed eyes and two boxes of nail art tablets. At the end of the checkout, I confirmed with the counter staff that the available range of discount coupons of up to 500% off 100%, and said that there was a problem with the item I bought, so the discount coupon could not be used. I don’t know what this sentence means? Is there something wrong with what your store sells? Or is there a problem with the unclear scope of the discount coupon? Or do the trainers have problems communicating with the guests? There must be a serious problem with this hospitality.
花落 on Google

顯示電話03 5224135 形同虛設。 連續四天於不同時段撥打(13:00、9:30、21:30、22:00),就是無人接聽。 若無暇接聽電話,是否該撤掉該顯示號碼?
The display phone 03 5224135 is useless. If you dial at different times (13:00, 9:30, 21:30, 22:00) for four consecutive days, no one answers. If there is no time to answer the phone, should I remove the display number?
王昊 on Google

寫營業到11點 10:30到看到店員拉下鐵門走出來 這麼急著下班呀??? 要早關門我也拜託你們先講好不
N
N Root on Google

2樓的店員十分親切有禮,相對1樓收銀台的女店員,只顧著跟顧客慢慢聊天慢慢結帳,後面排了兩組要結帳的客人也視若無堵,問了會員資料也不主動告知可折抵金額,來消費既浪費時間也完全沒有購物品質,建議屈臣氏高層可以用心經營線上購物,請這種沒有效率的店員真的是浪費好地段的資源。
The clerk on the 2nd floor is very kind and polite. Compared with the female clerk at the cashier on the 1st floor, she only cares about chatting with customers slowly and slowly checking out. There are two groups of customers who want to check out in the back line, and they don't care about it. They ask for membership information. We don’t take the initiative to inform the deductible amount. It is a waste of time and has no shopping quality at all. It is recommended that Watsons executives can manage online shopping carefully. Asking such inefficient clerks is really a waste of resources in a good location.
A
Alvin Loraez on Google

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