鴻宇光學望遠鏡專賣店-新竹直營門市 - Section 1

What I left behind in the store was the first impression of a clear, bright and white window. Although it is only a small storefront, it displays a wide variety of telescopes and accessories, which can make astronomical fans shine. But if there is anything that is worthy of the player's relish, it is a store manager who is a bloody astronomy player! The store manager, such as equipment, skills, stargazing activities, etc., will be very enthusiastic to share.

I am patient and answer customers’ questions in detail, and introduce telescopes that meet customer needs.

The specialty store in Zhubei City is a one-person store. It mainly sells all kinds of telescopes. Large astronomy and small telescopes are available for sale. The owner is young and polite. There are still offices and school telescopes for repair and maintenance.

The boss is very powerful...very professional... Started directly. Will teach you some basic knowledge, it is not only commercial but commercial is selling... push

Clear product introduction and teaching

I bought a set of Kenko astronomical red the day before yesterday. After I took it home and used it, I gradually found that the tripod was a product of Vixen. The 9mm eyepieces were made by Cinda Optics. There was no dust cover. The inside and outside of the box were dirty. The 20mm eyepieces and 42mm eyepieces were GALUXE. Yes, so I bought a set of Astronomical Red, and I shared the products of 4 companies and shipped it to me. The reply I got after inquiries was that each company's specialty was different. Except for the lens barrel, other accessories were originally required to be equipped separately. . I think this should be made clear before the transaction is concluded. After customers buy home like this, I find out how they are all from different brands. The feeling is really bad. Please improve the sales process. Such important information must be known to customers before sales. The actual measurement found that Cinda’s 9mm eyepieces are of poor quality, and the 15cm diameter lens barrel was wasted. It may be too dark. If you want to connect to a mobile phone to shoot, it is not feasible. In addition, the manual has only one piece of paper, the content is in English, explaining how to assemble the accessories of the lens barrel, but most of the content is teaching how to calibrate the red dot finder with battery. The problem is that the astronomical red is not a red dot finder There is no battery. The store provides detailed explanations and usage teaching, which is worthy of recognition. [Follow up] On the day of pick-up (Tuesday), because the 20mm eyepieces were out of stock, I went to Zhubei to get them again on Thursday. The weather turned clear on Saturday and I took them out and used them. I found that this 20mm eyepiece was installed with a telescope and a bunch of black spots would be seen. Because the Zhubei store is closed on Saturdays and Sundays, and I am helping my customers to make a selection, I will have the final test on Monday and explain the results of the actual test to my customers, so I hurried to the Taipei store. After the store helped me clean a few times on the spot, I found that cleaning could not solve the problem, so I changed another eyepiece to me. Originally, because one eyepiece made me run twice, gas, toll and parking fees. I was wasting 4 hours and wanted to lose one more star, but the Taipei branch handled it very well. I exchanged another one on the spot, so I maintained two stars.

Hongyu Optical sells products, with warranty and after-sales service & dedicated and professional service personnel

I bought it online, and the store manager called to do some simple instructions and teaching before shipment. The service is very good, and I also recommend this entry-level ZEISS TERRA ED 8*32, which is not heavy, and the brightness and resolution are also very good. People are satisfied (I have just received the goods and only look around at home).