尚品家具館 - Xinpu Township
4.1/5
★
基於 8 評論
Contact 尚品家具館
地址 : | 305, Taiwan, Hsinchu County, Xinpu Township, Baozhong Rd, 283號尚品家具館 |
電話 : | 📞 +8888799 |
網站 : | http://vanice14.pixnet.net/blog |
分類: | |
城市 : | Baozhong Rd |
何
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何月惠 on Google
★ ★ ★ ★ ★ 我5月1號買了訂制3個位置的沙發與業務人員施姐反應座位靠背太凸不舒服發LINE給他幾天都沒回後來只好用打電話 他說他太忙忘記了 我就說沒關係明天記得幫我處理
結果我又打電話去 他告訴我找不到工廠師父要等等 我很生氣又發了一次LINE給他告訴他我會客訴他 他終於有反應了打電話來給我霹靂吧啦講了一堆 (說什麼我沒錯那本來就會這樣 坐久了就好了)
最後我只好叫他量一下當初我看的展示椅靠背幾公分與我買的差2公分寬他居然說新的多二公分很正常,您的新的還沒坐過,做過就會與我們現場一樣!新的較膨,是正常的!結果就這樣放著不管了
I bought a custom-made sofa with 3 positions on May 1st, and sister Shi, a salesperson, responded that the seat back was too convex and uncomfortable. I sent him a LINE and didn’t return for a few days. Later I had to call him and he said he was too busy and I forgot to say it. It's okay, remember to help me handle it tomorrow
Finally, I called again and he told me that I couldn’t find the factory master. I wanted to wait. I was very angry and sent LINE to him again and told him that I would be a guest and tell him that he finally had a reaction. Call me and give me a pili. Heap (I'm right, I would have been sitting like this for a long time)
In the end, I had to ask him to measure the backrest of the display chair I saw at the beginning and the difference of 2 cm wide from the one I bought. He actually said that the new one is two centimeters more than normal. Your new one has not been seated before, and it will be with us. The scene is the same! The new one is more swollen, it's normal! The result is just left alone.
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mei mei on Google
★ ★ ★ ★ ★ 好久……好久沒來逛了。我去了N次。直到最近……真讓我覺得不買一次……有點對不起自己。因為服務員除了,親切尼還可請教,其他問題?!、^~
讓我~一併也解決了
CP值真的很高喔~
It's been a long time...I haven't been here for a long time. I have been there N times. Until recently...it really made me feel like I didn't buy it once...a bit sorry for myself. Because besides the waiter, kindness can also ask for advice, other questions? ! , ~
Let me~ solve it all at once
The CP is really high~
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peng weiting on Google
★ ★ ★ ★ ★ 家裡沙發坐墊購買4、5年左右,布套有些污漬聯絡當時購買的傢俱行(尚品),這是每個人第一選擇吧?
原想說當初購買是因為他們品質好,銷售員也不錯,4、5年當中家裡或親朋好友需購買傢俱時都會大力推薦一定要到這家。
4、5年後因布套需要量身訂做,所以整個坐墊被載走,惡夢開始
1.布套顏色,當初購買時說布套顏色可以更換,但店家沒問,這算了沒多問,本色也不錯
2.布套材質,有分皮質跟貓抓皮,貼了兩種有色差的照片給我參考,但又幫我決定要使用哪種,但我覺得他選擇的另外一種較符合我原本的顏色...請他拍較清楚的照片,就將事推給廠商..是在?
3.被通知椅墊送達,然後就因為沒經過我家附近的理由請我們自己去領取?(怒,馬上打電話想再做確認,我承認當下口氣不太好)
我:那當初幹嘛請人來收?
店家:因當初選順便請師傅看椅子是否需要維修
我:那如果沒有送回服務為什麼一開始沒講?如果沒有送回服務為什麼要收?而且坐墊體積蠻大的,這個我們要怎麼搬?售後服務怎麼會是這樣?也太差了吧?
店家:我們售後服務已經很好了!而且小姐你從一開始態度就不好,下禮拜請人送回,麻煩錢當天繳交
我:好,麻煩妳,謝謝
(然後馬上被掛電話)
以上,售後服務過程
真讓人感到失望的售後服務
I bought the sofa cushion at home for about 4 or 5 years, and there are some stains on the cloth cover. Contact the furniture store (Shangpin) I bought at that time. Is this everyone's first choice?
I originally wanted to say that I bought it because of their good quality and good salespersons. In 4 to 5 years, my family or friends and relatives would strongly recommend this place when they need to buy furniture.
After 4 or 5 years, the cloth cover needs to be tailor-made, so the entire cushion is carried away, and the nightmare begins
1. The color of the cloth cover. When I bought it, it was said that the color of the cloth cover could be changed, but the store didn’t ask.
2. The material of the cloth cover is divided into leather and cat scratch leather. I posted two photos with color difference for my reference, but it also helped me decide which one to use, but I think the other one he chose is more in line with my original color ...Ask him to take a clearer picture, and then refer the matter to the manufacturer.. Is that right?
3. I was notified that the chair cushions were delivered, and then asked us to pick them up because we didn't pass near my home? (Angry, I want to call right away to confirm again, I admit that my tone is not good right now)
Me: Then why did you invite someone to collect it?
Store: Because of the original selection, by the way, please ask the master to see if the chair needs repair
Me: Then why didn't you talk about it at the beginning if it was not returned to the service? If it is not returned to the service, why do I need to receive it? And the cushion is quite large, how do we move this? How can after-sales service be like this? It's too bad, right?
Store: Our after-sales service is already very good! And miss, you have a bad attitude from the beginning, please ask someone to send it back next week, and trouble the money to be paid on the same day
Me: ok, trouble you, thank you
(Then he was hung up immediately)
Above, after-sales service process
Really disappointing after-sales service
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葉
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葉小姐 on Google
★ ★ ★ ★ ★ 老闆很專業,商品質感很好,一分錢 一分貨,蠻實在的傢俱行?
The boss is very professional, the quality of the products is very good, you get what you pay for, and it's a real furniture shop?
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K
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K * on Google
★ ★ ★ ★ ★ 我是八月買家俱的消費者
此間家俱行撇除價位高外、議價空間低外
奉勸有買家俱需求的大家務必貨比三家
家俱行搬完家俱後請務必抽空仔仔細細的內外上下檢查(越隱密的角落越要仔細檢查),因家人貪求方便因此所有家俱都是再這間購買,下場就是花了好幾十萬買了家俱
後來發現 衣廚、化妝台、客廳組 許多邊邊角角竟然出現未貼皮、木頭外漏、以及多處明顯刮傷等狀況,奉勸大家好好慎選家俱行外,ㄧ定要多方做比價分析 切勿貪圖ㄧ時便利了倒楣自己,目前以和賣家業務連繫說明 (但已讀不回)仍尚未收到回應⋯⋯
如有更新狀況會再此評價
以上實際經歷。慎選之.
2018.09.20
經由反應後尚品家俱行派了2名小姐協助現場勘查確認,據了解後原來是尚品家俱行
分店另ㄧ家勝宏家俱行在此服務,
在此承清更新我們是與勝宏家俱行—李xx業務所接恰,謝謝尚品的小姐們的售後處理
期待著雙方會有個滿意的結果
辛苦了 謝謝。
2018.10.13
衣櫃門板刮傷(換新)
客廳桌子白色點點以及雙人沙發刮傷(換新)
化妝檯及衣櫃上方木頭外露部分
(師傅協助補黏貼皮)
再次謝謝尚品家俱行小姐們的售後協助
也謝謝勝宏家俱行售後處理、師傅們的幫忙
附上更換後桌面平整的桌子、椅子
及師傅貼皮照片,謝謝?
I am a consumer who bought furniture in August
This furniture shop excludes high prices and low bargaining space
I advise everyone who needs to buy furniture to shop around
After the furniture shop has finished moving the furniture, please make sure to take the time to check the inside and outside carefully (the more secret the corner, the more careful inspection). Because the family is greedy for convenience, all the furniture is purchased here again, and the end cost hundreds of thousands. Bought furniture
Later, it was discovered that many corners and corners of the clothes kitchen, dressing table, and living room group were unexpectedly unskinned, wood leaking, and many obvious scratches. I advise you to choose furniture stores carefully, and you must do more price comparison analysis. Don’t be tempted to make things easier for yourself. At present, I have not received a response to the seller’s business connection explanation (but I can’t read it back)...
If there is any update, we will review it again
The actual experience above. Choose it carefully.
2018.09.20
After the response, Shangpin Furniture Company sent 2 young ladies to assist in the on-site investigation and confirmation, and it is known that it was Shangpin Furniture Company.
Another branch of the store, Shenghong Furniture Co., Ltd. is here to serve.
Here to Chengqing update, we are in contact with Shenghong Furniture Co.—Li xx business. Thank you for the after-sales treatment of the ladies of Shangpin.
I look forward to a satisfactory result for both parties
Thank you for your hard work.
2018.10.13
Scratched wardrobe door (renew)
White dots on the table in the living room and scratches on the love seat (new)
The exposed wood part above the dressing table and wardrobe
(The master assists in patching and pasting the skin)
Thank you again for the after-sales assistance from the ladies of Shangpin Furniture Co.
Thank you also for the after-sales processing of Shenghong Furniture Co. and the help of the masters.
Attach a table and chair with a flat table top after the replacement
And the master post the photo, thank you ?
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leaf leaf on Google
★ ★ ★ ★ ★ 服務親切、價錢公道、家具品質好,不論是自用要品質高的或租屋一般質量的都可滿足,且可依客戶需求制定送貨時間,3戶自住出租都在這裡一次搞定,很值得大家列入參考。
Friendly service, fair price, and good quality furniture All included for reference.
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阿
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阿國欸 on Google
★ ★ ★ ★ ★ 第二次去購買了!
第一次去買床墊⋯東西非常多樣化⋯有各式各樣的風格,價位也有親民到高級 都有!
服務員曾小姐很棒,有耐心解說和推薦適合的!
Went to buy for the second time!
It’s the first time to buy a mattress...the stuff is very diverse...There are all kinds of styles, and the price ranges from affordable to high-end!
The waiter, Miss Zeng, is great, patiently explain and recommend suitable ones!
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邱
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邱玉珍 on Google
★ ★ ★ ★ ★ 買傢俱來尚品,
但是找對營業員更加分,
售後服務更是有心,熱情.
價錢公道,撒嬌會送一顆糖.
Buy furniture to fashion products,
But it’s better to find the right salesperson,
After-sales service is more intentional and enthusiastic.
The price is fair, and you will be given a candy if you act like a baby.
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