台灣大哥大桃園八德直營服務中心

Salesperson Ms. Li is kind and patient and sincere in her explanation.

I accompany my family to get a new mobile phone for i12. The clerk takes the new mobile phone for us to check. At the same time, we also ask us to open the mobile phone to test to see if it is in good condition. We turn on the phone and tear off the screen protector. There was a scratch, and the female clerk immediately turned to ask her colleague. She shook her head. The female clerk turned to the family and said to the family that we could not exchange the goods (?). We felt very helpless and could only consider ourselves unlucky. In the second half of the procedure, the clerk told us that the latest iPhone will not come with a tofu head and earphones. Do you want to purchase it separately, and took out a quick charger and said that you don’t know if it’s 12 replaced now? , We already feel uncomfortable, so we told the service staff that we should just buy it ourselves, and the clerk continued to promote mobile phone insurance from beginning to end, saying that now the office will give out protective stickers and shells. Are you sure? , We kept telling her that it was not necessary. At the end, she took out the protective sticker and said that she would send it to her mobile phone now... Then what do you mean by that? I originally expected to buy a new charging head, but it didn’t make any difference when I checked it online. The original tofu head can also be used...? I don’t know why the clerk cares so much about the safety of the family’s mobile phone. I click the protective sticker on the phone case. I really thank the clerk in this store.

The service staff are very professional and caring, and they can help to solve customer problems?

Super thoughtful service and gift box is great

Miss Li's service and explanation are very clear, she is very enthusiastic about understanding the needs of customers, and provides more suitable and convenient solutions, which is worthy of encouragement!

The service attitude is good~ Just met the deputy store manager, very kind and considerate! It's a pity that the guests waiting behind were impatient during the process Immediately scolded and called customers to complain about this store say make them wait too long Also blame the wait staff for why they eat in the background Didn't see anyone in line don't come out soon I really think this guest is exaggerating Also questioned why the service staff joked with us Ah, otherwise, they will be serious and serious~ People's meal and rest time is not the same as ordinary people Respect the service industry, okay? I really don't understand The point is, there are many ways to ask a question The guest just came to ask Why can't the photos go out ???? Seriously dumbfounded me~ Another guest is just coming to pay There are many payment methods, okay? What a wonderful guest today! Their wait time is really only about 15 minutes Not as exaggerated as they say, waited more than 1 hour anyhow Thanks for your hard work! Thanks for your service. Your service was great today!