鴻茂工業股份有限公司-桃園直營所

Said that there is no way to confirm when the epidemic will be repaired I am directly speechless There is no hot water to take a bath Then you have to wait for you to come to cultivate I can't even determine a time What kind of after-sales service is this? So bad

The customer service will always only say to serve you wholeheartedly, all of which are official words. In order to install a new machine but ignore the after-sales service, anyone dares to buy this product? I have been bluffed once and I really dare not have a second time, judge by myself After-sales risk

The entire construction site used dozens of your company’s thermal storage water heaters, advertised as anti-air-burning devices, and the first master came to repair and said that there was no water in the barrel, and the heating rod burned out and charged 2500. The second maintenance master said that the water is only half, and the heating rod burns out as if it charges 2500. What kind of anti-air burning is your company advertised. This product and warranty are breathtaking.

Fortunately, I didn't sign a contract. It took me a month to make an offer just because of the on-site survey. I have already signed a contract. I contacted the business for the signing time. The date and time were all ordered by him to cooperate with him. As a result, the first time about 2/ 11:00 in the morning, I didn't have time until 10:00, can I reschedule 2/14 at 11:00 in the morning, but when the time is up, I will put my pigeons directly, and I have to sign a contract for this service. I really don't know if the machinery is broken. How about the follow-up maintenance, I sincerely recommend not to use this water heater.

For the reference of people considering this brand, the repair will take more than 3-4 working days (unless you are on the way to help you repair it in advance) Now the average temperature is 14 degrees. It's really difficult for this string of comments to contain dirty words.

It sucks! The product has only been used for 3 years. In this year, there were two incidents that the water heater had no hot water and could not take a hot bath. Other water and electricity companies stated that they could not repair this brand. They could only contact the original Hongmao factory. It is because there are many cases of reply, which cannot be arranged as soon as possible, and the time cannot be confirmed. Each time you apply for repairs, you have to wait more than one to two weeks. The first maintenance was waiting for almost two weeks, the master also said that he would disassemble the machine and go back for testing, but there is no spare machine (so I want my family to take a bath without hot water?) The entire customer service to repair service process makes people extremely dissatisfied and uncomfortable Take a cold shower every day for yourself! Or every time you want to use hot water, leave the bathroom faucet on for 5 minutes and then go to the balcony to take a hair dryer to blow on the sensor needles of the water heater and re-ignite the hot water, and then continue for 2 weeks, can you see it?

I used the Hongmao H-2130 water heater on 99/1/11. It was not until these few days that I found that the hot water dripped. It should be a hole in the copper pipe. Thinking about it, it has been used for 12 years. It is a pity to change it again. This factory has been discontinued, so I had to choose the H-8130 and hope that the quality is now as durable as before!

In 2021/November, there was no display on the panel. It took less than 30 minutes to replace the circuit board by calling for repair. As a result, I waited for the master for more than 2 weeks... and spent 3,000 yuan. In the month of 2022/02, the panel did not display again. This time it was better. After calling for repair, it was dealt with every 2 days. This time it is 3500 yuan to replace the heating rod. but! May I ask you to handle it on the 2/13th, and hang up on the 2/19th, what kind of quality? ! How bad can the quality be in the master Still having problems 6 days after the repair? ! If you come to repair it, you can give it how much money it costs, so why is the overall quality so bad? ! I would strongly say to everyone I know, never use their products, it will only raise blood pressure, and the overall quality is no longer bad!