佶園護理之家

Friends have been quietly raised here, the environment is very clean and tidy, there are certain requirements and standards for the care, so that people who recuperate here can be very at ease. Access control is also a reassuring place according to certain procedures.

Every floor has a attendant to take care of the "environmental floor" and "wall surface" in every corner. "The caregivers are very attentive to the elderly." When there are no family members, "they are still very careful to take care of." It ’s very safe. “The care of the grandpa and grandma there wo n’t look like hospitalization.” It ’s more attentive than taking care of the family. “There wo n’t be a ward. The taste of the hospital is“ only comfort. ”Many of them live here for more than 3 years.” But I do n’t feel thin ”I feel that my mental appearance is stable ... I really recommend that you can choose such a reassuring institution ... My dad stays in the institution for a short time“ because he needs to take care and rest after the operation ”. "But all the staff inside take care of it as much as possible" makes me feel very grateful for "helping my dad to be very busy with us" "daddy is progressing very fast there" and recovering very well ... I really recommend such a caring institution

At about 3 pm on April 24, I went to call the nursing home to inquire whether there is a bed. The lady who answered the phone said that she would like to confirm, and she would leave the phone to wait for her reply. After 8 pm on the 25th, we are still confirming. The efficiency is so good! Today is August 3rd, continue to confirm?

Most of the time, due to last resort reasons, they will apply to be assisted by institutions such as Anyang Center. The following check-in experience, without the intention to lead a war, only state the facts: 1. The medical consumables are not used normally, which leads to unreliable replacement, and there are doubts about health and waste: The elders need to regularly replace related medical supplies (consumables) due to postoperative needs. The staff of the unit did not actually replace the use, and there are still consumables left, but they have been replenished by their families. Does this behavior cause doubts that affect the health of elders? And it leads to the last remaining (even unopened brand new state). 2. Lost items: The unit will embroider the occupants' clothes with a serial number and clean them uniformly, but the clothes have been lost many times, and they have not been retrieved after many reflections. If the serial number is used, the original intention is to facilitate management. Perhaps it may have just happened to be received by other residents, and it should not be found everywhere! The elders would like to find it by themselves, because of the inconvenience of movement or management principles, it cannot be retrieved. Sometimes these clothes are of low value and have no special meaning to others, but they may be the beloved items of the elders. They are not lost but not recovered, not because the elders or their families have not properly collected them, but because the unit has not implemented them. Management is really distressing. Know the hard work of the nursing staff and the staff, but please be kind and safe. 3. Failure to implement management responsibilities and delays: (1) At the time of check-in, inform that there is already someone waiting for a bed in a certain building. If you want to check in, you must apply as soon as possible (to give people a sense of urgency). (2) After the elders of the family unfortunately passed away due to illness, they applied for a refund (at this time it has entered the period of the funeral of the elders), but they have repeatedly made excuses for delay. The administrative affairs of the unit can only be contacted by a single window, but the window has been continually evading, and the accounts are delayed for more than 10 days. Until the last contact, only one day was given to the family members, and it was stipulated that they could only go to the refund within 3 hours of the day, and the rest of the time was delayed by excuses such as meetings. If the family members cannot cooperate, the family members must be asked to wait a few days before applying, one after another. At the agreed time, the family arrived on time, and again deliberately invited the family to wait downstairs for a long time; finally saw the window, and suddenly **on the scene told** the family must bring the relevant receipt (the receipt is the unit should have Archive important documents and data), but **not informed** beforehand, and even temporarily requested unreasonable request to show on the spot. The reason is that the accountant of the unit has lost the accounting information! Is this a major negligence? Or can it be reasonably suspected that the unit has not actually made an account? →Deduce the account details received in 10 days, but only a few simple account contents in single digits! The above two points are only some of the uncomfortable feelings encountered during the stay, please take the responsibility of the supervisor, do not perfunctory, and do the management responsibility well, so that the elders and family members staying can feel at ease!

(Followed by family members) "Some" nurses are very attentive and have nothing to say, When the elders were still there, they said that the nursing director was very kind to her, Very few nursing staff told us that the elders were lonely during their stay, Will take the initiative to hug the nurse, Your organization may not know that my parents’ generations have been Even grandparents and grandchildren will not take the initiative to make such requests, I wonder if you remember the wrong person? ^_^ Minor trivial matters don't matter, because administration is the worst. When I first moved in, I moved quickly, The refund of the elders of the family after the death of the disease was delayed several times. The call was transferred for up to three minutes, and it took more than 10 days for the executive to make an appointment. During the period of continuous refusal, the account has not been calculated, and even dragging is the problem of the accountant losing the receipt. (Obviously there are not many accounts, almost half a month) Make an appointment with the supervisor and only choose the afternoon time on the same day If you can't cooperate, you must "invite" your family to wait another three days, because the supervisor has to take a vacation. Our family just wants to use the elder’s money for the funeral money custom, If you really have a financial situation, you can tell the truth, It’s not difficult for you, you can postpone the refund date, But it feels bad to use various pretexts to shirk responsibility.

Today, I made an appointment to see the bed. The reception staff at the counter did a good job of preventing epidemics. In addition to taking body temperature and alcohol dry hands, they also asked to go upstairs to visit the bathroom after wet hands. The staff who met during the visit would take the initiative to say hello, which made people feel cordial. The overall environment is clean and tidy, with bright lights.

Bright, clean environment without odor Access control is very careful The nurses and caregivers are kind, patient and careful You have a job description and a clear notice on the phone I will confirm again and again Dialogues with residents will respond kindly and patiently Not impatient Like dealing with things Communication with family members will also be kept open at all times Residents and their families are assured Residents' group activities, birthday celebrations, etc. every month Nursing staff will be voted for a fixed period of time. Family members feel your dedication, thanksgiving

The staff at the counter is strict, the hall is clean and bright, and the nursing staff introduced it professionally. There is absolutely no odor inside, which makes people feel comfortable and relaxed.