高堂中醫聯合診所 - Xitun District

Call today to ask if I can see a doctor by video, and get Qingguan No. 1 The lady at the counter was so impatient when she talked on the phone, she just replied to me and went to download the Health Yiyou app Called again to ask, the tone was the same, is it so impatient? Answered is the same as no answer Since you want to be in the service industry, you must have the attitude of the service industry. I also know that because of the epidemic, you have to answer the same questions hundreds of times a day, but we are consumers, and we will call and ask if we don’t know. Today is June 6, 2011. I hope you, the lady at the counter this morning, can change your attitude towards calling back!

***Supplementary reply: There is no clear title quota on 5/18, why is the appointment open, 5/26 has been released from isolation, you can prescribe other medicines by video, but use the word "temporary thing" to prevaricate, without a correct explanation, rashly cancel the appointment, Obvious disregard of the patient's needs, waste of patient waiting time, and delayed treatment. ***I feel very helpless due to the infection. On 5/18, I made a video appointment through the Health Yiyou APP. On 5/26, at 9:40 in the morning of Dr. Chen Yifang, there was no information interaction. On the afternoon of 5/25, the appointment was valid again. , at 10:00 p.m., it was found that it was cancelled by the clinic. Reason: something happened temporarily. Immediately contact the customer service of Health Yiyou, the customer service staff responded kindly and confirmed it for me the next day, so far there is no news. I have waited for 8 days for the appointment, is there any temporary cancellation without notice? Don't need a surrogate doctor? The patient has a few 8 days to wait. As a patient, he can only passively cancel, and then make an appointment for a long-term consultation? I feel like I cancelled the appointment on purpose.

This consultation experience was very, very good. The registration was successful on the Health Yiyou App, and the staff at the counter kindly called to inquire about the physical condition and intimately reminded about the things that need to be prepared before the consultation, which saved the time of the consultation and improved the efficiency of the consultation. Thanks to the first-line medical care at the registration office Colleagues are highly professional and attentive. Physician Chen Yifang is very gentle and kind, caring about the needs of care, making patients feel more at ease. When we are sick, we need to see a doctor. Doctors and medical staff are the frontline workers who work hard for us, so that we can see a doctor and take medicine in the fastest time. On the contrary, when possible, we must be sympathetic to the hard work of the medical staff on the front line. We only have one person to face, and the medical staff faces thousands of patients, so the degree of mental fatigue is not a problem. I hope everyone is safe and healthy, and unite to overcome every illness. Come on, Taiwan.