7-ELEVEN 榮曜門市 - Section 2

Trouble, please correctly implement employee education and training in your store I have ordered two cups of coffee first, and it feels like the new male employee will not swipe the bar code at any time, and keep asking me to reopen and get stuck at the counter for at least 2-3 minutes, until he has finished checking out all the guests behind. The colleague standing at the coffee shop ordered the coffee. The guests behind me have already finished their coffee and left the shop. I have waited for at least 5 minutes. Thank you to this employee for keeping me from patronizing your shop.

Every time I go, I see that the male clerk is too busy to come. The female clerk surnamed Xu lives in her own world as if nothing has happened. Please don't let her stand at the counter if you are so unhappy? Consumers feel disgusted when they read it

The male clerk was slow and didn't inform when the service was over. Then run out to chat with no guests

Today, I used the exchange coupon in the open point, I want to say go to 711 to exchange it. 10. Arrived at the scene in the morning. First, a young clerk forced the bar code to be exchanged, and then I didn’t know how to solve the next step (I ran to ask the older clerk next to me) Older clerk: You go find this item for me first (meaning I want to find the item I want to exchange in the store) I thought to myself: I exchanged the exchange voucher with 711, how could I have to find the goods first? Since it was my first time to exchange products, I was not familiar with them, so I went to other 711s to ask how to exchange them. However, when I went to a new 711, the clerk swiped my barcode and told me that this was a pre-ordered product, so I signed the order 5/28 and took the order to collect it (the matter was resolved) I just want to say that the training of our staff really needs to be strengthened. Asking customers to find the goods to be exchanged at 711 is really a bit baffling, and it also wastes my time to travel to a convenience store to exchange.

Each clerk is very polite and patient, and the service attitude is super good. I hope other nearby stores can follow suit, Xingfu City (the clerk of the fat brother at night is not used for internal use), Wanglai + Langham Club (the big night shift ends) very impatient when billing)

At about 3:36 pm on 4/22, I went to the store to buy cigarettes. A female clerk asked us if I was wearing a uniform. We answered yes, the clerk told us that I could not buy cigarettes in a uniform next time. You can’t buy it even if you show your ID? You can get this answer if you want to buy a cigarette directly after get off work. It’s the first time I’ve heard it.

If you don't want to checkout then don't do business.... the same situation happened two days in a row...

It is a new store opened in the past two years The store is very spacious and has many products In particular, there are bloggers who come to the library area and dining area Compared to other stores, it is really big and neatly arranged But I don't know if it is because of the relationship between the gate city and the staff is a bit insufficient. There are often long queues when checking out, and it's always like this Sometimes when there are a lot of packages and customers buy coffee, waiting for more than 10 minutes is really the norm. The attitude of the service staff is some very good, some ordinary Before going to get the double coupons in New Taipei, there was a male service staff who had a very good service attitude and would also help us to check. Also, when I went to buy red envelopes during the Chinese New Year, there was a waitress who was very enthusiastic to help me choose styles. Overall it's good? but the queuing part really makes people feel very impatient when the time is very short