千山淨水台南門市

When you first bought it.. when the time is up, call to change the filter.. When will it be convenient for you... I have used it for a few years now.. I didn't even have a phone call! I have to call myself... and then wait for the company to arrange a time to replace the filter! Sometimes it takes a month to come... The excuse now...because of the epidemic... The epidemic hasn't even started.. It's still dragging the epidemic! We don’t mean to spend the most money.. It's just that since you have spent money to buy a machine.. Of course I hope that the drinking water has quality! I hope your company can think more for customers! The machine is not a few thousand yuan.. Maintenance is not a few thousand yuan!

This is the mantra of a consumer It's really xx's super lousy super perfunctory After-sales service is really One look before the sale, another face after the sale Especially customer service and scheduled repair dates With particular emphasis on! Is it going to be the year of the monkey and the month of the horse? Do you still want to ask the gods?! Above this is a message before last year Boss, months have passed I just saw your explanation today! You said: Can't find my relevant shopping information I report to you My son bought it for me to use, of course the information left belongs to his son! My son contacted your noble staff About 8 days after the first time After the 8th day, your senior employee said: Technician is sick Appointment again Another 8 days later••• but ! ! !!! Not necessarily after 8 days?! It can be repaired! May be more → later?! boss This is inconsistent with your saying that you will be scheduled for the repair date within a week. This front ← → back It took more than half a month!!! Report to you like this, I don’t know if it’s okay ? If you still think my report Not enough! Not enough? Then I will stand up to you again.•••• Report: Later After I went directly to the head office to appeal, the problem was resolved!

In September last year, I was explained by the store staff that it took more than 4,000 yuan (4 o'clock) to buy the filter core. I asked the technicians from Qingshan Water Purification to pickle it. I went back for a major maintenance, I thought badly, and it only took 3 months. Sure enough, the water volume was getting smaller and smaller and the water coming out was full of white impurities. I simply put it on hold. I called the customer service today to explain the situation. What are you going to do now? The tone is bad enough. After waiting for a long time to check the information, I told me that if I arrange for a technician to come over, I have to pay at least 300 for the carriage fee, unless I have to spend more than this fee when I come, ask me if I still want it? That is to say, when I come here, I will let you cut costs at will. Even if I have money, I don’t want to be taken advantage of... I really regret that I spent more than 10,000 yuan to buy the Qianshan water purification machine. Burning money for maintenance or something, it is better to carry water for less than 100 yuan a month. Friends who want to buy a water purifier really need to think twice.

At the beginning, I was full of confidence in the brand of Qianshan Water Purification. I bought a high-end model and signed a seven-year maintenance contract. I paid more than 70,000 yuan in one go. During this maintenance, the technicians tested the water quality and condition of the filter before replacing the filter. There is no problem. After changing the filter core, the water can't come out. I called the company and the response actually told us that we need to disassemble the machine and go back to the store to deal with it, and we have to pay 2100 for major maintenance. I signed a seven-year contract and didn't give out a major maintenance, and now there is a problem in the maintenance of the machine, and the consumer has to admit that it is unfortunate, and the time when the machine is broken is that the technician is in the maintenance of my house, not the consumer who broke the machine. This is to do the way of business? The point is that I can't feel the sincerity of the company. When I called me to discuss, they said that the company would show sincerity to solve the problem. As a result, the technician took the machine back and loaded the money and still accepted it. It turns out that this is full of sincerity in solving the problem. What I care about is not the issue of money, but the attitude of the company that encounters the problem, which has no sincerity and integrity. Regarding your company's handling method and attitude, I will not want to use any of your company's products in the future, and I will not recommend it. I can only say that I am dumbfounded by this kind of service. I advise consumers who want to consider this brand to think twice. The head office has called me back today, with a good attitude and willingness to deal with the problems at that time. For old customers, they really want to improve the service quality.

I am very happy to find an under-cabinet water purifier with ice water function in Qianshan Water Purification. In addition to warm water, we also need ice water, and through Mr. Wei’s introduction, we decided to buy purified water together. I believe Qianshan’s After-sales service will make us feel at ease!

The service staff are kind, detailed, and listen very patiently. I recommend those who need to buy a water dispenser to come and see!