文心牙醫診所

4.2/5 基於 8 評論

Contact 文心牙醫診所

地址 :

800, Taiwan, Kaohsiung City, Xinxing District, Zhongzheng 2nd Rd, 182號文心牙醫診所

電話 : 📞 +887899
網站 : https://www.facebook.com/WenXinYaYiZhenSuo/
分類:
城市 : nd Rd

800, Taiwan, Kaohsiung City, Xinxing District, Zhongzheng 2nd Rd, 182號文心牙醫診所
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Maggie Lin on Google

之前的櫃檯小姐很親切 去懷孕生產後換了一個戴眼鏡的年輕櫃檯小姐(ㄧˊ ㄒㄩㄢˊ大概這個發音)溝通過幾次態度很差 想到要回診看到櫃檯小姐就覺得很討厭 有次還沒開始看診就叫我們在旁邊坐著等 也沒說之後要怎麼樣 結果小姐自己下班換另外一個人也沒交代我們在旁邊等 要跟我們收健保卡 還好覺得情況可能不太對 自己去問櫃檯小姐 才沒有錯過看診 有一個沒有穿制服的頭髮及肩的櫃檯人員就很親切 院長也很親切 就是這個新的櫃檯小姐服務態度有夠差 好像欠他很多錢一樣 令人討厭!
The former counter lady was very kind and went to get pregnant. After giving birth, she changed to a young counter lady who wore glasses (ㄧˊ ㄒㄩㄢˊpronounced this pronunciation). The attitude was very bad when I thought of going back to the clinic and seeing the counter lady. Before starting the consultation, I asked us to sit by and wait, and I didn’t say what we were going to do. The result was that the lady got off work and changed to another person and didn’t explain that we were waiting next to us to collect the health insurance card from us. Fortunately, I think the situation may not be right for me. Asked the lady at the counter and didn’t miss the consultation. There is an ununiformed, shoulder-length desk staff who is very kind and the dean is also very kind. This new lady has a bad service attitude and owes him a lot of money as annoying!
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Mia Xu on Google

預約下午3:30,3:25到診所掛號跟我說我太晚到要等,一等就等快一小時,預約3:30難道不是3:30前到就好嗎?所以貴診所同個時間同個醫生預約了2位病人的意思?傻眼
Make an appointment at 3:30, 3:25 in the afternoon to register at the clinic and tell me that I'm too late to wait. I'll wait an hour as soon as I wait. Isn't an appointment at 3:30 just before 3:30? So what does your clinic mean when you book 2 patients with the same doctor at the same time? Dumbfounded
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Tsai Jamie on Google

曾經是一個很棒的診所但最近去的幾次很糟糕。醫生手法粗魯,做到一半居然是一個年輕的實習生接手(事先未告知)?!不停把要轉的假牙掉到地上就算了,結果還有蒼蠅在飛…
It used to be a great clinic but the last few visits were terrible. The doctor is rude, and a young intern actually took over half of the job (not informed in advance)? ! Just keep dropping the dentures to be turned on the ground, but as a result, there are still flies flying...
on Google

想說離家裡近評價又不錯就來試試看,結果不如期待,一進門就跟櫃檯小姐說沒預約要直接現場等,小姐說不確定會等多久我說沒關係,也沒問說是我不是第一次需不需要寫初診單,來就直接拿了鞋套放桌上也沒說要幹嘛用,拍完X光後直接到就診位上,侯醫師也問了牙齒有什麼問題,也直接跟醫師說今天是單純的洗牙,接著就直接幫我洗牙動作,過程中因為真的太不舒服,水整個流到我脖子下我起來,醫師才看著X光跟我說因為本身牙結石比較多建議我做另一個療程,疑惑的是為什麼不是一開始就跟患者解釋牙齒的狀況而是患者在就診不舒服了才開始說?洗完牙後到櫃檯小姐跟我說明建議我使用多那個療程,講解的過程中一副不耐煩的樣子?邊講電話邊轉牙刷?講完就問了一句要不要做?接著說因為今天洗牙所以有贈送牙刷也是直接丟著。是心情不好嗎?唯一的一顆星就只有拍X光的那位小護士態度是可以的。
I wanted to say that I was close to my home and the evaluation was good. The result was not as good as I expected. As soon as I walked in, I told the lady at the counter that I had to wait on the spot without making an appointment. The lady said that I was not sure how long I would wait. I said it didn’t matter, and I didn’t ask if I was not the first Once I did not need to write the initial consultation form, I just took the shoe cover and put it on the table without saying what to use. After the X-ray was taken, I went directly to the clinic. Dr. Hou also asked if there was any problem with the tooth. I told the doctor that today I was just washing my teeth, and then I directly helped me wash my teeth. During the process, because it was really uncomfortable, the water ran down my neck and I got up. The doctor looked at the X-ray and told me that it was because of my teeth. There are a lot of stones and I suggest that I do another course of treatment. What is puzzled is why not explain the condition of the teeth to the patient at the beginning, but the patient starts to say that when they feel uncomfortable at the clinic? After washing the teeth, the lady at the counter explained to me which course of treatment should I use more, and looked impatient during the explanation? Turn your toothbrush while talking on the phone? After speaking, I asked if I want to do it. Then I said that because I washed my teeth today, I also left the toothbrush as a gift. Is it in a bad mood? The only star is the attitude of the little nurse who took the X-ray.
朱育輝 on Google

?牙齒的重要性大家都知道,但是偏偏看牙就是會一股不自覺的害怕緊張。 舒服的環境、清晰的說明和醫生高超的技術,會讓看牙不再是酷刑,有健康的牙齒才能繼續享受美食豐富生活! 謝謝文心幫我解決了牙齒的複雜問題,蔡醫師又快又準的拔牙技術讓我嘆為觀止,甜美細心的護理師緩和了緊張情緒,推薦看牙第一首選!
?Everyone knows the importance of teeth, but looking at the teeth is unconsciously afraid of nervousness. Comfortable environment, clear instructions and superb skills of doctors will make dental care no longer a torture. Only healthy teeth can continue to enjoy a rich and delicious life! Thank you Wen Xin for helping me solve the complex problems of my teeth. Dr. Cai’s fast and accurate extraction technique made me amazed. The sweet and attentive nurse eased my nervousness. I recommend the first choice for dental visits!
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Jessy Liao on Google

2021/12/21,來診所讓蔡政峰醫師拔橫躺在牙齦裡頭陳封已久,沒長出來的萬年智齒…… 只能說,太神了!這拔智齒的技術!! 很像坐自由落體大怒神,還來不及緊張已經在地面了! 根本還來不及害怕,已經拔完了! 前後包括打麻藥不到5分鐘! 我記得自己坐上診療椅是下午3:15分,鋪上無菌面罩開始打麻藥(打麻藥過程也是完全感受不到疼痛)到我感覺到醫師好像要開始對我牙齒做大工程時,我忍不住用口齒不清的發音表達:我好怕~~~ 然後蔡政峰醫師跟我說:拔掉了,可以坐起來了!!(此時下午3:20分不到) 什麼?!!!天啊!不是才剛打完麻藥等藥效發作準備要拔?什麼叫已經拔掉了?! 誇張!!我沒有任何感覺!!!但是我的智齒真的已經躺在旁邊的治療盤上了,護理師還問我,要自己保存還是診所處理…… 當初到別家診所諮詢時,講的實在很恐怖很嚇人,還要切開牙齦……這顆智齒還橫躺…… 早知道如此完全無感,我也不用心理建設做了長達快兩年之久…… 一個小時後,吐掉咬在智齒的紗布,滿滿都是血,吸飽吸滿……卻完全無感,接著我還去逛街吃晚餐!真的很扯! 接下來的幾天,醫師開的止痛藥我一顆也沒吃!臉也沒腫!身邊的親朋好友,沒人相信我去拔智齒……因為一切如往常~ 感謝醫術高明的蔡政峰醫師,還有診所裡頭每一個親切接待我的相關人員和專業耐心的護理師,讓我有一個愉快又安全的拔智齒難忘經驗,櫃台張小姐溫暖親切的態度跟柔和的語調,尤其讓患者焦慮減少一半以上,牙科相關問題她也不厭其煩解釋的非常詳盡,真的非常感謝你們~ 希望有齒科問題的病患,都能幸運的遇見你們和貴診所~???☺
2021/12/21, come to the clinic to ask Dr. Cai Zhengfeng to pull out the wisdom teeth that have been lying in the gums for a long time and have not grown out... All I can say is, it's amazing! Wisdom tooth extraction technique! ! It's like sitting in a free fall and getting angry, and it's already on the ground before it's too late to get nervous! It's not too late to be afraid, it's already pulled out! Before and after including the anaesthetic in less than 5 minutes! I remember sitting in the chair at 3:15 in the afternoon, putting on a sterile mask and starting the anesthesia (there was no pain at all during the anesthesia) until I felt like the doctor was about to start doing major work on my teeth, I endured it. Can't stop using inarticulate pronunciation to express: I'm so scared~~~ Then Dr. Cai Zhengfeng said to me: Unplug it, you can sit up! ! (Not before 3:20 pm at this time) What? ! ! ! Omg! Didn't you just finish the anesthesia and other drug effects and were about to pull it out? What does it mean to be unplugged? ! exaggerate! ! I don't feel anything! ! ! But my wisdom teeth were really lying on the treatment tray next to me, and the nurse asked me if I wanted to keep it myself or treat it in a clinic... When I went to another clinic for consultation, it was really scary and scary, and I had to cut my gums... This wisdom tooth is still lying horizontally... If I knew it was so completely insensitive, I didn't have to do it for nearly two years without psychological construction... An hour later, I spit out the gauze that was biting on my wisdom teeth, it was full of blood, I was full and sucked... but I didn't feel anything at all, and then I went shopping for dinner! Really bullshit! For the next few days, I didn't take any painkillers prescribed by the doctor! The face is not swollen! My friends and relatives around me, no one believed me to have my wisdom teeth pulled...because everything is business as usual~ Thanks to Dr. Cai Zhengfeng, who is very skilled in medicine, as well as every relevant staff and professional and patient nurses in the clinic who received me kindly, for giving me a pleasant and safe wisdom tooth extraction experience. The warm and friendly attitude and soft tone of Ms. Zhang at the counter , especially to reduce the patient's anxiety by more than half. She also takes the trouble to explain the dental related issues in great detail. Thank you very much~ I hope that patients with dental problems can be lucky enough to meet you and your clinic~???☺
羊羊 on Google

以前曾來看過診,也帶家人朋友來看過,此次因為牙齒問題再度就醫,發現這診所醫師功利了許多。拍攝X光檢查後,醫師提了醫療方案,1顆拔掉植牙,1顆治療後裝牙套,約了隔週拔牙時間。因為不清楚植牙相關流程,加上植牙是個手術,我想再考慮一下,約好拔牙當日掛號時說了,可否問醫師先治療另一顆牙齒裝牙套,要拔的那顆讓我再想想。不久助理出來傳達,醫師說那牙齒治療如何如何的困難,診所沒有設備可以治療,讓我去找其他院所處理。估且相信醫師真是好意吧!但是你才是主治醫師,跟病患說明病況很難嗎?都沒仔細跟病人溝通過植牙相關過程及風險,病人考慮難道不對嗎?原本應該幫助病人的醫生,卻因為不植牙就叫個助理出面將病患打發走,觀感真的很糟糕,並且令人失望。
I have visited the clinic before, and I have also brought my family and friends to see it. This time I went to the doctor again because of dental problems, and found that the doctors in this clinic are very utilitarian. After taking the X-ray examination, the doctor proposed a medical plan, one tooth was extracted for implantation, and one tooth was fitted with braces after treatment, and the tooth extraction time was scheduled every other week. Because I don’t know the process of dental implantation, and since dental implantation is a surgery, I want to think about it again. I said when I made an appointment to register on the day of the tooth extraction. Can I ask the doctor to treat the other tooth first and install the braces, and let me have the one to be extracted. Think. Soon the assistant came out to convey that the doctor said how difficult the dental treatment was, and the clinic had no equipment for treatment, so I asked me to go to other institutions for treatment. Estimate and believe that the doctor is really kind! But you are the attending physician, is it difficult to explain the condition to the patient? I have not carefully communicated with the patient about the procedures and risks related to dental implants. Is it wrong for the patient to consider it? The doctor who was supposed to help the patient, but because he didn't have dental implants, called an assistant to come forward to send the patient away, which was really bad and disappointing.
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Michael Tseng on Google

The equipments are old and broken. Some of the docs don’t really do their jobs properly when washing teeth. Not all but some. I’d go because it’s close to my place

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