新光證券 高雄分公司 - Qianjin District

I received a call from a middle-aged male employee with a surname of 07 269 2320, and would not explain the situation at all. I also wanted to question the customer. Obviously, his information and communication skills are very bad. Think about why your company is so low.

I went to your company today to apply for the securities rebate, and I found that the rebate machine had some status and I wanted to inquire about it. I waited for a long time in front of two service staff (one male and one female). There is no similar guide or sorry for the actions of so-and-so, and the attitude of the service staff is different from the time when the contract was signed with your company. Provided to the attendants of Shin Kong Securities Kaohsiung branch. This is the state of their after-sales service.

There are a lot of people at the counter. Those who have to wait for a few hours to draw the number ticket will give priority to the new account opening. Issuing the number ticket is deceptive, and they are all cut into the queue when opening a new account. It feels bad.

The attitude of the two female receptionists is full of objectionableness, that is, the attitude of the old birds is not very similar, but the business staff is very kind to add points, so do not give a star.

I can understand that my salesperson takes maternity leave However, her post-agent lady answered the phone with an aggressive tone. If you can’t solve the customer’s problem, please use a good explanation. Is this difficult? Later, the male supervisor called back and forth, and the tone gave the customer a good feeling. I also felt that after working hard, I could understand each other, but it was too late. I also wanted to give a star. Your tone ruined the efforts of your entire service team. !

When opening an account, a male clerk has a bad attitude, and I am not experienced in opening an account == because he deducts one point But my salesperson, Miss Li, is very nice, very positive and polite

The futures option fee of Shin Kong Securities ? (super expensive) futures big mouth 98 small mouth 68 option 28, I myself do small mouth to buy 68 and sell 68, each time it costs 136 yuan, because I just opened an account and did a little work and I haven't been serious. The handling fee is 1400-1500. Because the handling fee is expensive, I don’t dare to go in and out. In Shin Kong, if the handling fee is serious, it may cost nearly 10,000 yuan (one day), and the handling fee is taken away by the handling fee. The handling fee is so expensive, so I have to abandon it. I still choose to go back to the old KGI Securities for futures. It is only 18 yuan to enter and exit, and it is only 36 yuan. The price is cheap to enter and exit. Even during the Chinese New Year, they also gave away wine. After working in KGI Securities for 20 to 30 years, I came to Shin Kong to know where KGI Securities is cheap enough. PS: The software of Xinguang Securities is really super difficult to use. 1. The procedures are cumbersome and it is not that simple to buy and sell. 2. You can’t see how much you earn and how much you lose after placing an order. 3. The first few transactions on the App have been It is easy to confuse the completed orders and the orders in progress that have just been purchased on the same page. It is really difficult not to push them. The above is about futures.