花旗銀行高雄分行
2.1/5
★
基於 8 評論
Contact 花旗銀行高雄分行
| 地址 ： | 807, Taiwan, Kaohsiung City, Sanmin District, Jiuru 1st Rd, 502號花旗銀行高雄分行 |
| 電話 ： | 📞 +8879 |
| 網站 ： | https://www.citibank.com.tw/ |
| 分類： | |
| 城市 ： | st Rd |
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s
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sheena chiu on Google
★ ★ ★ ★ ★ 絕對是最瞎的銀行臨櫃，問什麼都不知道，什麼都叫我打客服電話；重點是，直接拿計算機給我，要我自己算要繳多少錢。她只負責收錢。
有問題的不用來了，臨櫃會叫你去問客服?
 It is definitely the blindest bank in front of the counter. I don’t know what to ask, so I will call customer service. The point is, just give me the computer and ask me to figure out how much I have to pay. She is only responsible for collecting money.
Don’t use it if you have a problem, the counter will ask you to ask customer service ?
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韋
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韋琛丰 on Google
★ ★ ★ ★ ★ 行員態度很消極，讓人感到不舒適
Staff attitude is very negative, making people feel uncomfortable
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Y
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YA秀 on Google
★ ★ ★ ★ ★ 剛才我因刷卡單不懂內容為何，所以至電請教行員，結果很有耐心跟笑容的語氣回答我的疑惑，真的很謝謝嘍感覺真好
Just now because I didn’t understand the content of the card slip, I called the operator for advice. I was patient and answered my doubts with a smile. Thank you very much. It feels so good.
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大
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大勝張 on Google
★ ★ ★ ★ ★ 這就是們家客服 等了15分鐘都沒人接 我電話不用錢嗎 一直請稍候專人馬上為你服務
This is our customer service. I waited for 15 minutes and no one answered. I don’t have to pay. Please wait for someone to serve you immediately.
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N
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Nash KO on Google
★ ★ ★ ★ ★ 場地很大，服務人員多，但是態度多不是很親切或是很積極想幫客人辦事情.感覺不是很舒服.
或許客戶要辦的在行員眼中是很沒績效的事，但是一般金融相關的小事如果都給人無法信任，要如何讓人家想找貴行處理大事.
The venue is large and there are many service staff, but the attitude is not very kind or very active and want to help guests with things. It doesn't feel very comfortable.
Perhaps what the customer wants to do is very inefficient in the eyes of the clerk, but if the general financial-related trivial matters are untrustworthy, how to make people want to find your bank to handle the big things.
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洪
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洪傳育 on Google
★ ★ ★ ★ ★ 辦個事情需要什麼東西自己都不知道打電話問半天
辦事效率之差勁?
I don't know what I need to do something, I call and ask for a long time
Poor work efficiency ?
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高
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高正峰 on Google
★ ★ ★ ★ ★ 使用信用卡綁定數位五倍券 結果帳單沒有如期扣五倍券額度 打去問客服說10月刷的11月底政府才會額度 是在騙小孩還是三洨川哈囉，
台新 國泰認識的全部都回饋了 你們要跟別人搞自己一套 是這樣嗎？ 還是說又要牽拖客戶自己沒有上網查詢貴公司的條文規定 ，你以為大家都很閒 有活動 都要看完 幾百幾千字的規定嗎？ 阿是不會先發簡訊縮減重點告知客戶嗎？ 有夠爛的
I used a credit card to bind a digital five-fold coupon, but the bill did not deduct the five-fold coupon limit as scheduled. I called the customer service and asked the customer service to ask the customer to ask if the government limit was only used at the end of November.
Taishin Cathay Pacific has given back everything you know. You have to do your own thing with others, right? Or do you have to drag the customer to not check your company’s regulations on the Internet. Do you think that everyone is very idle and has activities to read hundreds of thousands of words? Wouldn't Ah first send a newsletter to reduce the focus to inform customers? Bad enough
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q
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qubit 000 on Google
★ ★ ★ ★ ★ I thought opening an account with an international bank in Taiwan would provide better service than the local ones, yet they are still just as incompetent.
What's even more ridiculous is that even when English is selected on their website, parts of the site are still in Chinese characters.
I've given up on banks in Taiwan. It's like dealing with a bureaucratic rat hole where the employees seem to be poorly trained.
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