台灣宅配通 鳳山營業所

2.7/5 基於 8 評論

Contact 台灣宅配通 鳳山營業所

地址 :

830, Taiwan, Kaohsiung City, Fengshan District, Fengjia Rd, 297號 號台灣宅配通 鳳山營業所

電話 : 📞 +88888
網站 : https://www.e-can.com.tw/index.aspx
分類:
城市 : Fengjia Rd

830, Taiwan, Kaohsiung City, Fengshan District, Fengjia Rd, 297號 號台灣宅配通 鳳山營業所
張淑惠 on Google

6月10號車牌KPA1665 送貨司機態度真的爛到不行!罵三字經幹別人娘,我和管理員當場傻眼!
June 10th license plate KPA1665 The attitude of the delivery driver is really bad! The administrator and I were dumbfounded on the spot for scolding the three-character classics to do other people's mothers!
金立言 on Google

有夠爛的客服專線就連每個營業處所的電話都要打台北,而且一等都是超過五分鐘以上,是覺得我的電話錢很多嗎?打了七八通電話好不容易是超過等候三分鐘且五分鐘以內有服務人員接聽,前面的35分鐘長途電話都白打了,這種等候的花費是消費者自行吸收還不能解決問題,要這種客服專線幹嘛,台灣怎麼會有辦事效率差到極點的物流公司,真是物流界的悲哀
There are bad enough customer service hotlines to make calls to Taipei for every business office, and it takes more than five minutes to wait. Do you think I have a lot of money for phone calls? After seven or eight phone calls, it took more than three minutes to wait and the service staff answered within five minutes. The first 35 minutes of long-distance calls were all made in vain. This kind of waiting cost is absorbed by consumers and cannot solve the problem. What is the customer service line? How can there be a logistics company in Taiwan that is extremely inefficient. It is really a sad thing for the logistics industry.
J
JP on Google

一顆星都不想給,服務很差!! 電話沒接到,過了半小時後馬上回電 說離開了明天才能配送? 為什麼收貨連送都沒送?
I don't even want to give a star, the service is very poor! ! I didn't get the call, I called back after half an hour Said to leave tomorrow to deliver? Why didn't the delivery even deliver?
E
Eddy on Google

配送系統9:26顯示貨物在鳳山,想說路過去拿不要給司機跑一趟,結果跟我說貨物在大發?!回到家等了一天都沒來!客服電話永遠忙線中...
The delivery system showed that the goods were in Fengshan at 9:26. I wanted to say that I should not take them to the driver, but they told me that the goods were in Dafa? ! Got home and waited for a day without coming! Customer service is always busy...
Y
YouJie Chen on Google

我的商品提貨單送來直接放在門外,一通電話告知或是按電鈴都沒有。如果不見要顧客自己摸摸鼻子嗎?配送員這樣子的工作態度不會太扯了嗎?
My goods bill of lading was delivered and placed directly outside the door, without a phone call or ringing of the bell. Do you want customers to touch their noses if they don't see it? Wouldn't the working attitude of the courier be too ridiculous?
熊熊吹喇叭 on Google

一個包裹可以卡在營業所4天不送 結果打電話才跟我說配送單損毀 我是不是沒追蹤包裹 或是沒打電話詢問包裹是不是一輩子在營業所裡? 然後客服打好幾通才打進去 寫mail回答有回答跟沒回答一樣所以到底要不要送 不送就直接講 我直接退貨
v
vanillah91 on Google

貨品被摔壞後一直閃避賠償問題拖了1個禮拜 還要打到台北去客訴才肯處理 居然還怪說我們要求的賠償太過分 要終止合約 請問貴公司主管服務態度是這樣?明明是你們摔壞貨品 卻講的好像是我們寄件人的錯? 我們被收件人客訴都還怪到你們身上了 還能被你們反怪 可以請你們好好注重態度問題嗎? 我第一次遇過貨運公司這麼囂張的
After the goods were broken, the problem of compensation has been dodging for a week. I have to call Taipei to complain before I agree to deal with it. I still blame the compensation we asked for too much and I want to terminate the contract. What is the service attitude of your company's supervisor? Obviously it is you Broke the goods, but it seems to be the fault of our sender The shipping company is so arrogant
花花倫 on Google

你們的服務也太差了吧!是不想送嗎?1/13跟你們反映整天都沒接到任何電話,晚上線上查詢貨物狀況卻顯示「無人電聯未接」,結果你們秒回覆,說今天1/14已重新配送,所以我在家等了一整天,卻都沒有送來,連電話也沒有打來,到了晚上查詢,就直接顯示因故未配送,而我家距離鳳山營業所才不過2公里左右的路程,這種效率還配稱台灣宅配通嗎?真的很差勁呀!
Your service is too bad! Don't want to send it? On 1/13, I told you that I didn’t receive any calls all day long. I checked the status of the goods online at night, but it showed “no call and missed call”. As a result, you replied in seconds, saying that today’s 1/14 has been re-delivered, so I waited at home for a while. All day, but it was not delivered, not even a phone call. When I checked at night, it directly showed that it was not delivered for some reason, and my home is only about 2 kilometers away from the Fengshan office. This kind of efficiency is also worthy of Taiwan. Home delivery? Really bad!

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