寰宇手機維修-潮州加盟店 - Chaozhou Township
4.1/5
★
基於 8 評論
Contact 寰宇手機維修-潮州加盟店
地址 : | 920, Taiwan, Pingtung County, Chaozhou Township, Xinsheng Rd, 15號寰宇手機維修-潮州加盟店 |
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電話 : | 📞 +8887889 | ||||||||||||||
網站 : | https://m.facebook.com/huanyuChaozhou/ | ||||||||||||||
Opening hours : |
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分類: |
手機維修店
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城市 : | Xinsheng Rd |
林
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林得勝(David) on Google
★ ★ ★ ★ ★ 老闆非常細心與用心
The boss is very attentive and attentive
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翁
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翁汾集 on Google
★ ★ ★ ★ ★ 值得你信賴的店家,待客和善,技術品質優良,
收費公道! 讚!!!
A store worthy of your trust, kind hospitality, excellent technical quality,
Fair fees! Great!!!
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L
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Loy Chan on Google
★ ★ ★ ★ ★ !聲明!
這是一個警世的評論,希望可以不要有人跟我再有一樣的事情發生,尤其是希望大家的媽媽不會有這樣令人心疼的遭遇
事情是這樣的~
媽媽的手機送修個手機要半個月
週五修告知要下週二、三才能拿到手機
到週三沒有半通電話,讓我媽媽老人家自己跑去店裡問,才得知還在檢測中
媽媽是老人家也不懂得要問清楚大概什麼時候會修好又拖到當週的週六,因媽媽拿我走我的備用機造成我困擾才讓在台南的打電話去問狀況
店員表示還在檢測中,下週一可以好
電話中有告知店員如果檢測結果修不好也沒關係,有同行的朋友想收購拿去玩,我只希望可以趕快處理好這件事,因為備用機被媽媽借走令我很不方便
轉告媽媽後,隔週一媽媽又自己跑去問手機,得到的答案卻是還沒有好⋯
我知道店員可能很忙有很多手機要維修,但提前一通電話或簡訊告知很難嗎?一定要讓一個老婦人這樣東奔西跑嗎?重點是說好什麼時候可以修好,不能移交卻不事先講,還兩次,一點誠信都沒有,又有何商譽可言?
再來是我到了隔週六回潮州幫媽媽去店裡問手機,店員說早在11/3就已電話通知但未接⋯
我問他是打媽媽還是我的手機號碼,非常敷衍的回:我不知道,它(店內的維修單店家存根副本)上面這樣寫
在白眼已經快要翻到天花板之際我好奇的問店員:那想請問一下為什麼會修這麼久呀?是手機有什麼問題嗎?
店員回我:因為我們不只潮州店,還有屏東跟萬丹有門市,手機都是老闆修的,他(指老闆)不在潮州店~
嗯雖然是滿有禮貌但寫這家公司回覆客戶sop的人智商疑似0分
所以屏東到潮州或萬丹到潮州的距離是要翻越整個撒哈拉沙漠嗎?必須要跋山涉水才有辦法讓手機在半個月內抵達潮州?
最後附上我去翻閱未接簡訊的紀錄,不好意思本人平日不喜接未接來電,尤其是在午睡的時候手機都是關機的狀態,也有可能維修手機的店家不清楚一般上班族的午休時間是到下午一點半
於是在13:25時撥打了一通電話導致我錯過寶貴的來電
而且來電日期是11/4,不過基於前面幾次的經驗對於會跟我說11/3有撥電話給客人但實際上是11/4這種行為好像不是太意外~
但以客人的角度來說,都修這麼久了,中間也告知如果修不了有同行朋友有興趣想收購拿去玩,可以不用修,也跟我們說已經修好了只是在測試要多測試幾天確定沒問題才交給客人
如此有「責任感」的店家可以在聯繫未果的情況下卻沒辦法給等了將近10天的客人一封簡訊,我倒是蠻想問問寶傑會怎麼看的~
不過可以肯定的是基於這種誠信、這種sop、及檢測手機的速度可以開到三家店,這家店的老闆一定很了不起!祝生意興隆!
! statement!
This is a cautionary comment. I hope that no one will have the same thing as me. Especially I hope that everyone’s mother will not have such a distressing experience.
This is how it is~
It takes half a month for mom’s cell phone to be repaired
On Friday, I told you to get the phone until next Tuesday and Wednesday
By Wednesday, there was no half a phone call and asked my mother to go to the store and ask by himself, only to learn that it was still being tested.
My mother is an elderly person and she doesn’t know how to ask when it will be repaired and it will be delayed until Saturday of the week. Because my mother took me away from my spare machine and caused me trouble, I asked the call in Tainan to ask about the situation.
The clerk said that it is still being tested and will be fine next Monday
I told the clerk on the phone that it’s okay if the test results are not repaired properly. Some friends in the same industry want to buy and play. I just hope that I can handle this as soon as possible, because the spare machine is borrowed by my mother, which makes me very inconvenient.
After telling my mother, the next week my mother ran to ask her mobile phone again, but the answer was still not good...
I know that the clerk may be very busy and there are many mobile phones to be repaired, but is it difficult to tell by a call or text message in advance? Must an old woman run around like this? The point is to say when it can be repaired, and if it cannot be handed over without telling it in advance, it will be returned twice. There is no good faith at all. What goodwill is there?
Next, I went back to Chaozhou every other Saturday to help my mother go to the store and ask for her mobile phone. The clerk said that he had called as early as 11/3 but did not answer...
I asked him whether he was calling his mother or my mobile phone number, and it was very perfunctory: I don’t know, it (the copy of the stub of the repair order in the shop) says this
When I turned my eyes to the ceiling, I curiously asked the clerk: Then I would like to ask why it takes so long to repair it? Is there something wrong with the phone?
The clerk replied to me: Because we are not only the Chaozhou store, but also Pingtung and Banten stores. The boss repairs the mobile phones. He (referring to the boss) is not in the Chaozhou store~
Well, although it is very polite, the IQ of the person who wrote this company's response to the customer's sop is suspected to be 0
So is the distance from Pingtung to Chaozhou or Banten to Chaozhou going over the entire Sahara Desert? Have to travel through mountains and rivers to get the mobile phone to reach Chaozhou in half a month?
Finally, I attached the record of my missed text messages. I’m sorry that I don’t like to receive missed calls, especially when the phone is turned off during a nap. It is also possible that the shop that repairs the phone is not clear about the lunch break time for office workers. Is until half past one in the afternoon
So I made a call at 13:25 which caused me to miss precious calls
And the date of the call is 11/4, but based on the experience of the previous few times, it doesn’t seem to be too unexpected for me to tell me that there is a call on 11/3, but it is actually 11/4
But from the customer’s point of view, it has been repaired for so long. I also told me that if I can’t repair it, some friends in the same industry who are interested in buying and playing with it, they don’t need to repair it, and they told us that it’s been repaired, but it’s just a few more days of testing. Make sure there is no problem
Such a "responsible" store can send a text message to customers who have been waiting for nearly 10 days when the contact is unsuccessful. I really want to ask Baojie what he thinks~
However, it is certain that based on this kind of integrity, this kind of sop, and the speed of detecting mobile phones, three stores can be opened. The owner of this store must be amazing! I wish business prosperity!
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陳
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陳俊宇 on Google
★ ★ ★ ★ ★ 現在的營業時間已經改到12點了,先講一下避免有人跟我一樣空等,老闆的處理態度很好
Now the business hours have been changed to 12 o’clock. Let me talk about avoiding people waiting like me. The boss’s attitude is very good.
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我
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我即是人 on Google
★ ★ ★ ★ ★ 手機螢幕壞掉送修拿到螢幕膨脹、還有一角翹起來、膠跑出來
The phone screen is broken, send it for repair, and get the screen swelled, and one corner is up, and the glue comes out
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鄭
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鄭show on Google
★ ★ ★ ★ ★ 服務優良,價格便宜!
Excellent service and cheap price!
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呂
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呂宗霖阿嚕咪 on Google
★ ★ ★ ★ ★ 手機電池手壞了,老闆很用心更換,而且專業,服務態度好,價格又便宜,值得推薦。讚?
The phone battery is broken, the boss is very careful to replace, and professional, good service attitude, and the price is cheap, it is worth recommending. Like ?
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飛
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飛飛 on Google
★ ★ ★ ★ ★ 老闆人很親切 也很健談 維修技術?且用心..
The boss is very kind and talkative, maintenance technology ? and attentive..
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