勃肯Birkenstock(嘉義店)
4.5/5
★
基於 8 評論
Contact 勃肯Birkenstock(嘉義店)
地址 : | 60041, Taiwan, Chiayi City, West District, Zhongshan Rd, 340、342號勃肯Birkenstock(嘉義店) |
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電話 : | 📞 +88797 | ||||||||||||||
網站 : | http://www.birkenstock.com.tw/ | ||||||||||||||
Opening hours : |
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分類: |
鞋店
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城市 : | Zhongshan Rd | ||||||||||||||
Description : | Comfort-focused footwear chain providing supportive shoes, sandals & clogs for men, women & kids. |
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Nick C on Google
★ ★ ★ ★ ★ 購買後隔天想換顏色換貨,已經拿手機上官網表明圖片跟款式,店員還拿錯,員工教育訓練要再加強。
I want to change the color the next day after purchase. I have already shown the pictures and styles on the official website of my mobile phone. The clerk still got it wrong. The education and training of the employees must be strengthened.
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Bo Chen on Google
★ ★ ★ ★ ★ 最怕空氣安靜...店員都惜字如金......像機器人一樣,問問題才會開口講話,聲音也都冷冷的,只想趕快買一買結帳走人....
I'm most afraid of the air being quiet...The shop assistants are like gold...Like a robot, they can only speak when they ask questions, and their voices are cold. I just want to buy it quickly and check out... .
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Andrew Multi on Google
★ ★ ★ ★ ★ 鞋款很多,店員服務超讚,值得推薦。
There are a lot of shoes, and the clerk's service is superb and worth recommending.
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Meg Chiu on Google
★ ★ ★ ★ ★ 一進店裡店員自顧自的聊天,也不會主動介紹,跟以前的服務差太多了….
As soon as you enter the store, the clerk chats with herself, and will not take the initiative to introduce it, which is too different from the previous service...
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BLUE on Google
★ ★ ★ ★ ★ 店員距離大概真的像下則評論的感受一樣,真的想買鞋子,但店員好像不太想服務客人,也沒有主動協助客人想諮詢的問題,專業素質差,冷冷的態度讓人心寒,購買過貴公司品牌感覺最差的一間。
The distance of the clerk is probably the same as the feeling in the next comment. I really want to buy shoes, but the clerk doesn't seem to want to serve the customer, nor does it take the initiative to assist the customer with the questions they want to consult. The professional quality is poor, and the cold attitude is chilling. The worst room I've ever purchased from your company's brand.
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陳沛君 on Google
★ ★ ★ ★ ★ 整間店的三位店員服務態度都很冷,顧著聊天都不太想理客人,什麼都沒介紹。整個購買過程,只有我說要試穿才有講到話,店員就離開跑回櫃台繼續聊天。離開店也沒有聽到謝謝兩個字。比起其他分店還要糟糕,其他分店店員都會介紹試穿鞋款,或是說明材質的差異,購買後也會細心說明保養方式,離開後也會說謝謝光臨。這間店什麼都沒有,就只有拿客人的尺寸試穿,
The three clerks in the whole store had a very cold service attitude. During the whole buying process, only when I said I wanted to try it on did I speak, and the clerk left and ran back to the counter to continue chatting. I didn't hear the word thank you when I left the store. Worse than other branches, the clerks in other branches will introduce the shoes to try on, or explain the difference in materials, and they will also carefully explain the maintenance method after purchasing, and they will also say thank you for coming after leaving. There is nothing in this store, just try on the customer's size,
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Shuang-Yu Hsu on Google
★ ★ ★ ★ ★ 今天(2022/4/2)晚上的三位店員都很冷淡,問一句只回一句,明明知道我想找軟底鞋但是不主動介紹,還要我全店一雙鞋一雙鞋問,才能知道到底哪幾雙是我要的軟底鞋,其中一個短髮女店員幫我拿鞋子後,急著把我試穿過的鞋子收回的樣子,讓人覺得店員並不想服務任何人,也不歡迎任何人試穿。
如果覺得服務客人很累就用這種方式趕客人,那可以不要做服務業,我會寫一封信給總公司投訴,希望貴公司的教育訓練仍有待改進,不然買一雙三千元的拖鞋(形同百貨公司專櫃價格)但卻得到如此不專業的服務,感覺很差。
Today (2022/4/2), the three shop assistants were very indifferent. They only answered one question. They knew that I wanted to find soft-soled shoes, but I didn’t take the initiative to introduce them. Which pair of soft-soled shoes I want, one of the short-haired female clerk helped me with the shoes, and hurriedly took back the shoes I tried on. people try on.
If you feel that serving customers is very tiring and use this method to drive customers, then you don’t need to be in the service industry. I will write a letter to the head office to complain. I hope that your company’s education and training can still be improved. Otherwise, buy a pair of 3,000 yuan. Slippers (similar to department store counter price) but getting such unprofessional service, feel bad.
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cai oliver on Google
★ ★ ★ ★ ★ 去店裡試穿半天,在店裡待了20分鐘店員始終站在離我5公尺的地方,一直不會到旁邊服務,還要一直跑過去問尺吋……買了20年的鞋,第一次買到這麼生氣;立馬跑去民權路買了4雙鞋。
I went to the store to try it on for half a day, and stayed in the store for 20 minutes. The clerk always stood 5 meters away from me, never came to serve me, and kept running over to ask for the size... I bought shoes for 20 years, The first time I bought it, I was so angry; I immediately went to Minquan Road and bought 4 pairs of shoes.
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