BoConcept台北旗艦店

The seller’s attitude is arrogant and obviously unprofessional. Asking what the material is, it will only answer that there are so many types of metal. The price and quality are not the same. Do professional training. Don’t just use ikea as a comparison. To

We love the brand BOCONCEPT, so we went to the flagship store in Taipei to select sofas to purchase shortly after the opening a few days ago. Because in 2018, BOCONCEPT in Taipei, New York, New York had ordered some items, and completed the delivery and installation the following year. Until this year, I went to a new store to find a new sofa and informed the original membership system. After the store salesman inquired about the order at that time, they told us that their membership system has been used until now. There is no plan I described, please I went back and read the membership enrollment form in black and white. After inquiring, I found that the current membership system is different from that of the salesman I contacted in 2018. What about my original rights? After the transaction is completed, there is no special person to notify the follow-up, the current salesman tells you to go back and read the membership. And tell us that we should not believe what your company's salesperson said. Does your company's salesperson represent your company? Or should we not trust your company's salesperson? Where are the rights and interests of members?

Very bad attitude, unprofessional, will not solve things, only quibble From outside to Neihu to see the furniture, there are no products at the scene. We only read the catalog to decide whether to place an order. But when we got home, we found that the size of the products did not meet the requirements. That night we notified the store to cancel the order. Order. So I went to the store to handle the refund again. They didn’t bring the order to sign. They were tough and didn’t solve the problem. They also said that the merchandise order was not allowed to be returned, and they always said that they would go through legal channels, but we only wanted the store to solve the problem, but the store’s attitude was not. So, in the end, I called the credit card company by myself, and the credit card company provided a method to solve the problem and successfully refund. This kind of store does not even have the basic problem-solving ability and attitude. Seeing other people’s comments that they are unwilling to solve the problem when they encounter product defects, they can be regarded as an insight. Reply to the store owner: Seeing the following response, I feel that you are not professional enough and want to do something else. The problem that can be solved by calling the credit card company, but it is so complicated by you, and the legal way is first from the male salesperson Furthermore, the female clerk said that she could not help consumers deal with the problem. Just don't care about your brand image.

The clerk's service attitude is very good, this brand chair is quite distinctive, and there are many choices

The clerk Joanne is very kind and professional, patiently introducing and answering various questions, including home color matching, very happy to choose the right sofa!