Chailease Auto Rental - New Taipei Sanchong

Your Zhongzu store is at a crossroads. Be careful with your car every time you pass by, because you don’t see if there is anyone on the sidewalk. This afternoon, I really met. I walked on the sidewalk and just walked to the door of your store. , Yu Guang saw the car parked on the side of the road suddenly speeding up and reversing to enter your store. I quickly stopped and backed up and almost ran into me. It was yours driving your company’s car and no one was outside the car. Guidance, employees who drive don’t care about whether there are people on the sidewalk, I’m afraid they will have to wait until they hit the talent! It turns out that this is the rent in a large enterprise.

It takes about 15 minutes to rent a car. The clerk will take a look at the scars. You should also pay attention to the scars. It is recommended to squat down and take pictures. Return the car for about 10 minutes. The toll fee is 10% off and the experience is not bad. Renewal

The attitude of the clerk in your store this morning is quite uneducated A burly male clerk with a flat head and a black mask Because it is convenient to rent a car, I will go to your store to "consume" Customers have questions but are impatient Employee education in brick-and-mortar stores really needs to be strengthened Otherwise, just change the robot to do check in-out. Don't expect any attitude problems from the service staff

All in line with the regulations, what does it mean to ask the customer to refuel again? The attitude is bad enough, what is it? Otherwise, what am I going to do? You can do business and do business like this. It's better to go home and help your mother wash the dishes. It's not a few dollars. It's a feeling problem. It's bad enough. It's just right to give a star. What does it mean to have given you a discount? It's totally two different things.

The staff at the counter before picking up the car said that before returning the car, you need to refuel within 10 kilometers around the car dealership and half an hour before refueling and attach the invoice, so before returning the car, fill up the fuel at the Zhongyou Juguang Station and return the car (6.4 kilometers away from the car dealership). ), also within the specified time, after returning the car at the scene, the service staff said that he would fill up at the gas station next to their car dealership, and told him that it had already filled up at a place 6 kilometers away, and it did not exceed 30 minutes, but he kept jumping. Needle said to protect the rights and interests of the next customer, do you know whether your company pays attention to the rights and interests of current users? In the end, I went around and refueled again, but after adding 18 yuan, the meter stopped. When I returned it later, I reported the problem to the counter, but the counter kept pushing and dragging it was the problem of other employees, and even said, "How do you want me to solve it?" The company helps you run errands and add 18 yuan for fuel. Since the counter generously laid out the rules for refueling and returning the car, but he made his own claims and added additional conditions, I don’t know where your company’s credit comes from? I won't come back to your company for consumption in the future. If a customer who is in a hurry today encounters you playing like this, I don't know if it will be angry.

Very poor car rental experience, I told you when I got out of the car that there was no need to record minor injuries, and I wouldn't put you off. When I returned the car, another person immediately said that it was a new injury and the price was xxx. Later, a friend asked about other services, but said it was an old injury. , I think the personnel of a company should be clear about the use of their own equipment, and have complete body information, instead of drawing lines and circles every time, betting on the details that the guests did not notice, some minor injuries It's hard to notice under different light sources. I'm really dumbfounded. I'll never come here to rent again.