Chang Hwa Bank - Pingtung City

As many reviews have said that the account opening waits for a long time, it is recommended that those who come to handle business should come when they have more free time. It took three hours to complete the account opening (not exaggerated), but in fact, the account opening lady was very neat and felt that there was not enough staff and the service attitude was very good.

The elder sister at the front counter is very nice, but the one who applies for the ATM card at the back is not ok. She gave me a mobile phone group purchase, and gave me a circle to discuss the typhoon. I finally sat down for less than a minute and gave it to me. I ran away, waited for a long time, and finally I was willing to do it. But I told me that it was not its business and asked me to draw the number card to the counter to do it again, but it took only two minutes. What are you doing? The efficiency is really enough. good.

Efficiency is poor, at least in hours

Today I went to the account opening service staff very kindly, explained clearly and patiently taught me how to operate the mobile phone. Thank you very much. Thank you

When I went for the first time, I chose to wait before opening the business. I heard that it would take a long time to open an account. After the opening of the business, I drew a number plate. I didn’t understand the live line, so I asked the site. The staff also kindly responded that I can open an account on the right. The two ladies who opened the account also carefully inquired about the purpose and function of the account, and assisted in related matters, and informed the subsequent customers that they would need to wait an hour to apply, because it takes a long time to open an account. It takes a week to get the bank card after opening an account here. It is recommended to fill in some documents on the Internet first to shorten the on-site account opening time, which is convenient for customers and on-site personnel. Because I have pre-filled the information online, the account opening time is completed within an hour. . When you have questions, the on-site personnel will answer you enthusiastically. What is not related to the on-site personnel is that the traffic lights need to be strengthened. No lights or signs are seen where the account is opened. Those who come for the first time will not be able to do so. It is clear that if you want to draw a number plate, etc., you should go straight to the process, especially when there are many people, customers and bank staff will be upset.

Asking the question of linked securities accounts, the first waiter on the left side of the door had a very bad attitude.....The tone of his speech was so bad that it made people unable to respond and was a bit scared! Previously, the service at the counter for general depositor business was super friendly.... The contrast is too big!

This is the first time I went to Changhua Bank to handle the safe deposit box business. The undertaker - Mr. Wu, the careful and patient service is commendable?? Let me finish it smoothly ✅

The bank is not efficient in handling things, and it's okay if there is a problem afterward, call me and ask me to find the specialist who helped me at that time...... Really refreshed my three views. If it wasn't for the work, I would never have Go to your bank again (angry)