Citibank Tucheng Branch - Jincheng Rd

I don’t know if your company has EQ education and training. It is recommended to set up professional training for employees.

The attitude of the sales clerk today is very kind

Service attitude is super poor! Also talk to the guests with a scornful tone! It is really the first time I have encountered such a rude banking industry!

I really do not use such inconvenient banks and credit cards Electronic bill cannot be received You need to change to a paper bill. You need to swipe 12 times or 60,000 a year to waive the card fee. The mailbox only received advertisements. A lot of advertisements! The re-bills were received, but the monthly bills were never received, and I couldn't reconcile at all. The Citi Mobile Life app can check the details (the speed is very slow), but the displayed information is not clear. I ca n’t understand the instalments at all, and then the payment of the card will still show the current month's card fee, and the penalty will be imposed soon after the deadline. You can't make up the bill at the counter, you have to use the app to handle it yourself. If there is any problem, you will only call customer service ... The voice customer service design is super bad. If you want to transfer someone for the first time, you will always get stuck in the billing information, and then you will be transferred to someone for the second time after you hang up. It takes 1 hour to change the foreign currency because there is no account in your bank ... but I am also the cardholder of your bank! Staff service attitude is good, but the bank's various regulations are irritating and terrible !!! I will never do a Citi credit card again

All Taiwan's florescence service standards have only two hearts. It is normal that they should have left long ago. The service standards are very low.

Poor service I just waited for more than an hour just to receive money Speaking bitterly Fill in the information and ask me to write it in English. I don’t believe that customers need to write it by themselves. Not customer-oriented at all, it sucks to death

It started to suck right from the door to the commissioner. Originally I wanted to say forget it, it was just a bank security, and I thought I saw a ghost with a soft and rotten attitude, but I didn't expect the commissioner to be much better. The attitude is super awkward, and the information is filled in and the documents are not explained. After filling in/checking, it is said that it is wrong to sign up. The funny thing is that the financial card issuance system is still on holidays, and I want to go there another day, but I have specifically told me to go to another branch to apply. Then I continued to sign a bunch of names, and I signed more than ten in a row, but in the end I couldn't complete the account opening.