Coach - West Central District

Today, I went to pick a family's Mother's Day gift with a friend. There is a service person called Miss Dolly Lin who would like to praise her because she is very patient in helping us solve the payment problem. Although he was very patient when he was undecided to help us make selections and also let me watch it for a long time as a model (sorry), afterwards, because I was a Mother's Day gift, I specially prepared cards and feared that we would be thirsty and prepare two bottles of water. Awesome ?

Miss Chen Yingqiao helped me find the jacket I wanted, and there was only one left in the whole station. The size is just right, it is really great.

Short-haired employees don’t know what they feel bad Anyway, I have consumed before and want to come back to see if there are new products that can be purchased, but it depends on the face of the person. Is it necessary to strengthen employee training? I originally planned to buy it and saw that attitude is totally disappointed! Intimate advice, don’t look for boys who have a low attitude ?‍♀️

I bought a briefcase and brought it up to work every day. After two years, the side glue was cracked. I didn’t blame anyone. After all, it was very intensive to use it every day. I sent it for repair. Accept it, just wait slowly. Every two weeks, the female clerk called first to say that it was repaired, and then said that she made a mistake and said that it could not be repaired. They had no way to deal with it, and they did not intend to provide other suggestions. Instead, I keep saying that the handle can be tied with silk scarves of the same color, or be more careful when using it (a big boy wears silk scarves when he goes to work every day). I said that I can’t accept the store selling a boutique briefcase of tens of thousands of dollars. I use it normally when I go to work every day. Now when I mention the degumming Coach, I just talk about unwilling them. Instead, I have been vaccinating and saying that this is not their quality problem (in fact, I have not questioned the quality at all). Maybe my hands are sweaty (but my palms don’t sweat at all), it’s related to temperature and humidity, and I said that I need to tie a silk scarf. It didn’t address my problem at all (how can I fix this bag, I want to continue to use it) to suggest a solution, then Why do I go to the brand counter to buy things? I just go to the roadside store and buy the silver goods. Coach told me today that “my briefcase is a boutique, it’s best not to be used too often, and be careful when you use it, because you can only mention it for two years and it will be broken. After it breaks, I have no plans. Help you solve the problem, who told you to use the boutique so seriously"

I went to the store for consumption today. I asked if there was any stock before purchasing. After I checked, I found that there was one stock left. However, because some defects could not be solved immediately, I took out the second one from the warehouse. It was really incredible, even to get it. On the way, she shrugged with other shop assistants to express helplessness? ??‍♀️ (I just asked: Is there a flaw in your purchase?) After buying and leaving, my family looked back and saw that the clerk "pointed at us and shook his head", which made people very uncomfortable. I only saw one bag from beginning to end and decided to buy it, except that the clerk took it one more time because of the defect. , I really don’t know where to offend you! If it weren't for the epidemic and need to reduce going out, I really regret shopping in this store! ! ! ! ! ! !

The clerk's attitude is extremely poor It is now in the third-level epidemic prevention period, why are the shop assistants feeling speechless that we want to spray alcohol on our hands at any time? I also told my colleague ?‍♀️, did we spray alcohol on the bags that you manually put on the seven layers of glue but still have glue dots on the bags for disinfection? I was speechless to colleagues and was seen by us ?‍♂️ If it weren't for the urgent need to buy that bag, I would definitely not spend it in your store! ! After spending, I left your store and was driven to shake my head at the customers who left. Wow, I’m really sorry that I was treated like this when I came here to buy things. I will definitely give you a score of zero for the score of the shop visit. In addition, directly inform the shop visitor of the name of the disappointing clerk in your shop.

As soon as she entered the store, the lady looked up and down directly, and then the service attitude was also indifferent, and asked him if he had any other short clips, and the phone was placed on the table while sliding and pointing, saying that there were only two on the table (an international boutique There are only two short clips!?) Later I found other short clips in other cabinets! ! After entering the door and looking up and down, he looked down on the guests! ? There is no intention to introduce it at all! ! I can only say that the lady is really sweet and wants to save money for me. She has no desire to shop at all! !

The service attitude was very poor. I arrived at the counter at 9 o’clock in the evening and required maintenance but said it would take 40 minutes. Obviously, the two cabinet sisters were idle and nothing to do. They were chatting at the counter, and there were no other guests on the spot. The maintenance cabinet sister’s eyes were full of disdain, yes. Is it necessary to be looked down upon? The department store closes at 10 o'clock, so you don’t want to pick up customers? Coaches across Taiwan have not encountered this attitude at other counters so far, they are all handled immediately! Also recommend and purchase products through maintenance. Get a win-win situation, wonder why you are so disdainful and look down on others who can't afford it? The follow-up call to apologize, but the brand manager only believes the answer from the lady at the counter. Because of the busyness and new recruits, the answer is not detailed, and I am sorry for the dissatisfaction. If this is the answer, why call, please refer to the monitor to check the service? I like the brand, I like the service experience after consumption in the past. I work hard every day and go to work with my back. I also cherish this meaningful bag. A single mother has some time to take care of it, but she is treated like this. Please change Think about it, how does the cabinet sister feel if she is personally treated like this? Since there is no enthusiasm for service? Then why work? Just because the clerk in a boutique brand shop feels superior? I don’t want to get anything because of the reaction, but please compare your heart to heart, everyone you serve is different, please don’t treat other people with such contemptuous eyes and service, please