CTBC Bank Chengbei Branch

Wait... a long time...! I waited 1 hour to open an account, and asked "what account to open" 4 times. Except for apologies and inquiries, the frequency of applying for credit cards was very high, but everything else was very low! There are a lot of people walking around, but there are so few counters, it will not be faster to make an appointment to open an account?

Every time I went to this room when I was compelled... But every time I walked out of this room inexplicably with a sense of irritation... Because: the efficiency is extremely poor. One star for the kindness and explanation of the uncle home guard. One star gives good service attitude. but, There are already a lot of people waiting at the scene. There are too many counters but the handling staff are too few, and the movements are very slow. After finishing the business, they have to wait until they finish selling their sales... before they can leave. Proper sales promotion is good, but there are many people waiting at the scene + it's a bit annoying every time

Every time I come to pay the card fee, I have to wait for a long time. It's really a long time to lie. I have to wait at least half an hour to more than an hour for two or three times. The tellers always deal with the business slowly, and the slow actions are not lost at all. Civil servants, maybe civil servants are faster than them, and the teller can't check the user's credit card fee. You have to call the customer service of the credit card department on the spot to know the exact fee. I really doubt how backward CITIC's system is and the teller's processing is slow. It is recommended that the second floor should be Add a little more counter window to handle a lot of business. In addition, I used to apply for a credit card and applied for automatic deduction. I forgot to ask for a passbook to apply for the window business. I felt very unskilled and very blind. After the application, the bank sent a text message to verify my identity and did not inform me. I waited for a month and a half. I found that the automatic deduction was not set up successfully. I was stuck in the SMS verification and would not notify me. As a result, I had to apply again. It was a waste of my time. After the re-application, I told me that I would have to wait more than a month before the application was approved. Next time, I still have to pay the card fee in person at the counter, and the whole thing is infinitely gazing ?️. On the whole, it is inefficient, bad system, slow and unprofessional window actions.

Aluminium ** bank service staff with extremely poor attitude, waiting for a long time, wasting an afternoon in order to open an account. I was dumbfounded that the service staff did not check the account opening in the office, and after I went home, I called to say that there was a mistake, and I had to come to sign!

I went in to open an account at 2 pm. After filling in the information, I kept selling savings insurance. I put everything on the side and kept pushing it. As a result, I came out at 5 pm. When I came out, I found that the business hours had ended. The experience was bad enough. It is good that I will only open an account here once, and I will never set foot here again.