CTBC Bank
2.9/5
★
基於 8 評論
Contact CTBC Bank
地址 : | No. 57號, Section 2, Zhonghua Rd, Xinzhuang District, New Taipei City, Taiwan 242 |
電話 : | 📞 +8877789 |
網站 : | https://www.ctbcbank.com/ |
分類: |
金融機構
,
Trust bank
,
|
城市 : | New Taipei City |
J
|
Jasper Huang on Google
★ ★ ★ ★ ★ 第一次存支票不太懂,打電話去問中信票存他行怎麼存?
結果小姐說直接帶票跟他行存摺過去就可以了,我到現場還有小姐幫我看過叫我抽號碼牌等待,等了20號到我時櫃檯才說去你要存的銀行存,不是在開票銀行存...
那我前面問那麼多還站著等一個小時等心酸的?
I don’t know how to deposit a check for the first time, so I called and asked how CITIC Ticket Depository Bank would deposit it.
In the end, the lady said that it was enough to bring the ticket and go to the bankbook with him. When I went to the scene, the lady helped me to see and asked me to draw a number ticket and wait. After waiting for me on the 20th, the counter said to go to the bank where you want to deposit, no Deposit in the billing bank...
Then I asked so many people who are still standing and waiting for an hour?
|
劉
|
劉緹緹 on Google
★ ★ ★ ★ ★ 拿支票去存,印象中(蓋有收發章的不能用應該要補蓋一個公司章)跟臨櫃小姐確認,他說可以⋯⋯一個禮拜後,在跟我們說被退票,要回去補印章,人員專業訓練真的很差⋯⋯
I took the check to deposit, and I remembered (if the stamp is stamped with the receiving and dispatching stamp, it should be replaced with a company stamp) confirmed with the lady at the counter, he said that it can...A week later, after telling us that the ticket was refunded, he had to go back and replace the stamp. The professional training of personnel is really poor...
|
W
|
Wasabi Su on Google
★ ★ ★ ★ ★ 每次來都要等超久、又沒幾張椅子可以坐
Every time I come, I have to wait for a long time, and there are not many chairs to sit on.
|
R
|
ReRe H on Google
★ ★ ★ ★ ★ 9/6號第一次來這裡處理存款業務,感受非常差!
我拿到的號碼為1125,到我號碼時走到櫃檯,結果一位阿姨也走到櫃檯,於是我拿了我的號碼條給櫃員看,那位阿姨卻拿了一張「手寫」號碼條給櫃員,於是櫃員就叫我等一下⋯⋯搞得我一頭霧水,我不是拿著貴銀行給我的號碼條嗎?所以手寫的號碼條可以比系統給的號碼條優先處理?然後出這樣的問題櫃員可以不給一點解釋?那以後就自己手寫號碼就好啦,幹嘛抽號碼牌?
再來,我存的是整個月每一天的營業額,我知道很麻煩也很多筆,餐廳很多事要忙,沒辦法抽出時間老是跑銀行存款,但這不是妳的工作嗎林x軒小姐???跟隔壁的同事在那互相使眼色,覺得很多很麻煩?
還問我都是每個月存嗎?之前都在哪存?今天怎麼會來這存?
以往我去忠孝東路上的分行存款,因為餐廳在那附近,那裡的櫃員完全不會給我這種態度,我家住在新莊我當然就是來新莊啊,這種態度是不歡迎敝公司把錢存在中國信託?那我可以把敝公司所有的錢提領出來!順便把餐廳使用的刷卡機也一併退掉。
I came here for the first time on 9/6 to handle deposit business, and I felt very bad!
The number I got was 1125. When I arrived at my number, I walked to the counter. As a result, an aunt also walked to the counter. So I showed my number slip to the teller, but the aunt took a "handwritten" number slip. Give it to the teller, so the teller told me to wait...it made me confused. Didn't I hold the number slip that your bank gave me? So the handwritten number strip can be processed prior to the number strip given by the system? Then there is such a problem, can the teller not give a little explanation? After that, just hand-write the number yourself, why draw the number plate?
Next, what I save is the turnover for each day of the month. I know it is troublesome and a lot of pens. The restaurant is busy with a lot of things, and I can’t spare the time to always run bank deposits, but isn’t this your job, Ms. Lin Xxuan? ? ? ? I winked at each other with my colleagues next door, and found it a lot of trouble?
I also asked if I save it every month? Where did you save it before? Why are you here today to save?
I used to go to the branch on Zhongxiao East Road to make a deposit. Because the restaurant is nearby, the teller there would not give me such an attitude. Of course I come to Xinzhuang when my family lives in Xinzhuang. This attitude is not welcome to our company. Does the money exist in China Trust? Then I can withdraw all the money from our company! By the way, the credit card machine used in the restaurant was also returned.
|
呂
|
呂軒軒 on Google
★ ★ ★ ★ ★ 讓我等很久,保全還問一堆問題,原來現在開戶不用櫃台人員詢問保全就可以決定了,因為三個月內有開兩個户,已經解釋原因及用途,結果因開中信是一般儲蓄,所以通通被拒絕,反正沒辦成功就被請離開,網路上說中信很難開戶,原本不信,現在我信了。
補充說明:服務我的小姐跟我說因我三個月內有開戶,要我講出用途,我都講了也還是不讓我辦,所以是白講了啊!?
I waited for a long time, and the security guard asked a lot of questions. It turns out that the account opening can be decided without the counter staff asking the security guard. Because there are two accounts opened within three months, the reasons and uses have been explained. As a result, the opening of CITIC is a general savings. So I was rejected. Anyway, I was asked to leave if I didn’t do it successfully. It was said on the Internet that it was difficult to open an account with CITIC. I didn’t believe it at first, but now I believe it.
Supplementary explanation: The lady who served me told me that because I have opened an account within three months, and asked me to explain the purpose, I did not let me do it, so I said it for nothing! ?
|
游
|
游又臻 on Google
★ ★ ★ ★ ★ 打電話詢問還貸款如何處理,客服僅說帶雙證件到臨櫃辦理。
結果請家人代為處理到分行等了一小時,沒地方坐就算了還沒地方站,已經造成群聚。廳長也沒有詢問是否為本人或是提醒證件有無帶。等了一小時終於輪到家人,櫃檯才說需要本人親自辦理喔!X⋯⋯X 我傻眼
櫃員效率差就算了;還不主動告知提醒⋯
別人的時間都不是時間嗎?
Called to ask how to deal with the loan repayment, the customer service only said to bring double documents to the counter for processing.
As a result, I asked my family to take care of it and waited for an hour at the branch. There was no place to sit even if there was no place to stand, which has already caused a crowd. The Minister also did not ask if it was him or reminded him to bring his ID. After waiting for an hour, it was finally the family's turn, and the counter said that I needed to handle it in person! X...X I am dumbfounded
The efficiency of the teller is not good; it does not take the initiative to inform the reminder...
Isn't everyone else's time?
|
k
|
kononleader on Google
★ ★ ★ ★ ★ 櫃檯服務態度ok,但是專業度要再加強。我要辦理外幣約定轉帳,沒想到從填表格開始就錯了。行員以為我要約定國內其他銀行的美金帳戶,但我要約定的是美國的銀行帳戶。所以表格填錯地方。辦完回家後,銀行打電話告知辦理約定轉帳沒有成功,因為當時在櫃檯少了某個手續。一句道歉都沒有。
中途還因為我有美金帳戶,向我推銷美元保單還有信用卡。這些都無可厚非。根據我在三家不同中信的經驗,這些推銷是可以預期的。只是,如果連最基本的約定轉帳都做不好,我怎麼有興趣再接觸其他產品?希望該行員下次要仔細一些。
The counter service attitude is ok, but the professionalism needs to be strengthened. I want to make a foreign currency transfer agreement, but I didn't expect that I made a mistake from filling out the form. The clerk thought that I was going to make an appointment with a US dollar account in another domestic bank, but I wanted to make an appointment with a US bank account. So the form was filled in the wrong place. After going home, the bank called to inform that the agreed transfer was unsuccessful because there was a lack of formalities at the counter at that time. Not a single apology.
In the middle, because I have a U.S. dollar account, they sell me a U.S. dollar insurance policy and a credit card. These are all right. Based on my experience with three different Citics, these pitches are to be expected. It's just that if I can't even do the most basic agreed transfer, how can I be interested in other products? I hope the crew will be more careful next time.
|
劉
|
劉宜羚 on Google
★ ★ ★ ★ ★ 哈嘍我剛剛去換錢遇到一位中年短髮阿姨6號櫃檯說什麼不能換那我之前換心酸的啊?態度真的有夠差的錢還叫我自己點,其他人都不會這樣不知道是今天跟老公吵架還是老公外遇?還是覺得自己年紀大就可以這樣錢還用丟的欸,希望高層可以多多管理像這樣的員工不要把私人情緒帶到工作上,客人沒有欠你懂?
Hello, I just went to exchange money. I met a middle-aged short-haired aunt at the counter on No. 6 who said that I can't exchange it, so I was sad when I exchanged money before? The attitude is really bad enough to ask me to order it myself. Others will not do this. I don’t know if I’m quarreling with my husband today or my husband is having an affair? Do you still think that you can still use this kind of money when you are old, and hope that the top management can manage more employees like this and not bring personal emotions to work. Do you understand that the guests do not owe you?
|
Write some of your reviews for the company CTBC Bank
您的評論將非常有助於其他客戶查找和評估信息
Recommend a place for you