derekbed(mattress-bed package-bed cover)-Nangang

It's closed at 8 o'clock, because I was looking for a parking space, it was past 8 o'clock when I arrived Fortunately, the clerk didn’t show us his face and greeted us enthusiastically And introduce the product. Although we are just looking for pillows, we need to buy pillows It's really great to be received by the clerk so enthusiastically and patiently! I want to change the mattress in the future, and I plan to come back and have a look!

Lying on the extreme cloud is soft and covered Top-quality horsehair lie down firmly and supportively Try lying down and get a cleaning pad The explanation is also very clear Although I didn't buy this one in the end But worth recommending

Try to lie down and pay attention to cleanliness, and will lay a cleaning cover Too bad the store is too small

The service was terrible, I left angrily, If you want to try to sit, try to lie down and don't give it, then how can you buy it...

It’s the first time to spend, buy a pillow, a memory pillow with a hydrophilic cool feeling 2.0, $1,790. Derek Bed-DerekBed Nangang

Going to try out the Nangang branch today We have three groups of guests on site Service staff Mr. Jane's service is good enough There is a group of guests before they leave without booking I also patted Mr. Jian and praised him for his good service We saw it when we tried lying down even if there are many guests He also takes the trouble to get different styles of pillows Give me a try ? I would have liked to see other mattresses But the cloud mattress is so comfortable I thought it would be soft But it's solid when lying down And beauty pillows~ Wow amazing Finally ordered cloud mattress and beauty pillow Plus four bed packs Looking forward to receiving it now Thank you for your kindness and professionalism Let us buy with great peace of mind

The male clerk was ignorant and impatient when he explained it. Especially when asked about buying in this store, and other stores can return and exchange the goods, the male clerk directly said that you should go to the store near your home to buy. Chain stores still have points? Shouldn't the after-sales service of the same company be the same?

The delivery and after-sales service of the Nangang store is very bad. Contact the logistics company and don't know if there is a problem. I left two phones, and it was explained that if one phone was not answered, I could call the other, but I kept calling the first phone, and sent me a text message with a bad tone, asking me to call back as soon as possible. I clearly asked the store to leave another phone number when I ordered the mattress. I wonder if there is a problem in the communication between the store and the logistics master? Let's not say that I made several calls to Nangang store before and on the day of delivery to confirm the approximate time of delivery on the day, and I also wanted to make an appointment for delivery, but the store replied "I don't know, I will call before delivery. ". As a result, when the master delivered the goods today, he said to us in a bad tone: "Next time when no one answers the phone, make an appointment first." I don't have an appointment? Is it because your store didn't make an appointment with me, and now the people in your company are blaming consumers for not making an appointment? Not to mention that we waited from nine in the morning to almost four in the afternoon when we had no news today. Then, the master delivery may be angry because no one answers the phone, so the mattress is directly placed on the bed frame at will, and it will not be helped to position it. When I signed for the receipt, I didn’t check the items that I signed for, and I just put the items on my dining table, and I didn’t remind consumers what the items were, let alone how to maintain them. Ordering other mattresses or furniture masters are all very good. I have ordered several mattresses from other stores before, and every delivery experience is very good. I will also help to adjust the mattress and explain how to maintain the mattress. . This is the first time I have encountered this situation. If there are consumers who want to go to Derek's famous bed for consumption, they can consider whether to accept this kind of delivery quality. At least I shouldn't think about it any time soon.