First Commercial Bank

A bank with good environmental facilities and friendly staff. Anyone who doesn't understand can explain the great bank for you.

o(*////▽////*)q Certainly some counter staff who are willing to serve customers, Perhaps it is a case forced to connect, Maybe it’s because I thought I had answered the phone, As a customer, we Thank you very much. But in the face of the "long waiting" often encountered at the scene, Still hope that there can be improvement; For example: fast counters with limited withdrawals, special counters for corporate households during busy hours, and individual customers are guided to ATM operations by lobby staff...

Occurs from 12:00 to 12:20 noon on 8/11, 2020 (supervisors are welcome to adjust the monitor to re-educate your employees) The staff at the general counter was responsible for their own poor business knowledge, so they asked other colleagues for help to answer the account opening questions. When the banker asked the customer about the unsuitable scope of the program, not only did he not mention other alternatives, he also shouted several times in front of the customer: "If you can't do it, you can't do it." The client hasn't asked any questions yet. I wonder what she is excited about? How rare is it to open an account with one bank? Do you think there are no other banks in Taiwan? It’s good to do business if you close the door. Is the client trying to waste it for you?

Thank you Jiajing and Ms. Peihan, who are not only professional and kind-a certain inexperienced Mr. Yang's attitude makes people dare not appreciate it-if it hadn't been for two outstanding beauties, we would have only given negative reviews.

Customer first, service first, action? Is it a slogan? 2021.10.04 Little ❤️ Little ❤️ Little ❤️ Little ❤️ Little ❤️ Little ❤️ Little ❤️ 217 217 217 217 217 217 217 217 217

On November 11, 2021, I called this bank to ask if there is a safe deposit box, but the gentleman who answered the phone asked, "Is there a bankbook for silver? Give me the ID number!" Excuse me, I will call and ask for safekeeping. Box, you just ask about my personal information, this has violated personal information laws. Ou? If you want my ID number, it should be based on my account information! But at the moment I was on the phone and didn't handle any business. The act of asking for an ID number was indeed illegal. Fortunately, at the moment I refused to give the ID number, and the clerk on the phone said, "You need to apply for a new credit card, loan or insurance to apply for the safe deposit box." It's strange to say that I didn't need to call six first banks, but you have additional conditions. This is absolutely wrong. This branch's own increase in business regulations does not mean one silver; it may be available for years and act cheaply. In general, this branch is not a bad service, it has no service at all; if you want to dig out information from customers, and then use additional conditions to force customers to buy financial products, even if I have a bankbook of silver, I will not go. This branch. The bad bank will eventually become a thing of the past, and if there is no service and want to make opportunistic tricks, this branch belongs to it. Please go to this branch, be careful.

The bank will not be able to exchange big bills for enough change because there is not enough change, which is exaggerated; even more exaggerated is that the exchanged 50 yuan is suspected to have a problem, so I have found it.

Encountered very dedicated service staff, A young and enthusiastic female staff, Give full affirmation, The environment is clean and tidy!