Fubon Insurance

4/5 基於 8 評論

Contact Fubon Insurance

地址 :

No. 210號, Section 1, Keelung Rd, Xinyi District, Taipei City, Taiwan 110

電話 : 📞 +8889
網站 : https://www.fubon.com/life/home/index.htm%3Fctype%3DB%26cid%3Dmenu%26oid%3Dlife
分類:
城市 : Taipei City

No. 210號, Section 1, Keelung Rd, Xinyi District, Taipei City, Taiwan 110
張志浩 on Google

服務態度親切.環境很棒.提供親子休息室???.
Friendly service attitude. The environment is great. Parent-child lounge is provided ???.
方秀紅 on Google

環境很好。富邦人壽服務區。 Fubon insurance company service Centre. Clean and quiet
good environment. Fubon Life Insurance Service Area. Fubon insurance company service Centre. Clean and quiet
C
Cho Ching Wang on Google

大樓周邊ㄧ樓空地很多員工抽菸,聚眾抽菸聊天不顧他人觀感就算了,有的還會隨地亂丟菸蒂,疫情嚴竣期間不戴口罩,最近更囂張擴張到隔壁社區住宅騎樓吞雲吐霧不戴口罩聊天,可能真的很想確診領理賠吧?
Many employees smoke in the open space around the building, and they gather to smoke and chat without caring about other people's perceptions. If you don't wear a mask to chat, maybe you really want to get a diagnosis and get a claim?
邱鮭魚 on Google

1.沒有飲水機 (感謝後來承辦人員楊小姐提供) 2.櫃檯人員態度不親切 3.等待時間過久 (每次來都等很久,還好應該沒有下次了)
1. No water dispenser 2. The attitude of the counter staff is not friendly 3. The waiting time is too long.
陳麗萍 on Google

111.1 第一次申請手術住院等個人保險理賠,專員打無數次電話不接,向客服中心反應,客服聯絡該專員,她才回應聯絡我,請她寄理賠相關申請書給我,她回應好,結果過一星期又沒下文…,打電話又不接,好不容易接電話,説她因爲住院?所以還沒寄,我說你們公司沒職務代理人嗎?還有如果她第一次回應聯絡我時,説她因住院….,我也可以體諒,但拖延一星期沒處理,再説她住院,再等過二、三天接到她寄的理賠相關申請書,結果沒附回郵信封,還用同意查詢聲明書背面寫(自己買信封)文件要寄送至: 收件人:富邦人壽 理賠部 地址:…… 一整個無言,只好打電話給客服中心,要求換保險專員,但只幫補寄理賠相關申請書加回郵信封 111.4 打電話給客服 因生病住院(人生中第二次申請),請寄保險理賠相關申請書給我,二天就收到了,結果寄的是團體保險申請….,客服還註明 貼❤️?提醒 多一份備用??? 貴公司人員是怎麼訓練的,還是我很幸運,都讓我體驗到……
111.1 The first time I applied for personal insurance claims such as surgery, hospitalization, etc., the commissioner did not answer the phone numerous times, and responded to the customer service center. The customer service contacted the commissioner, and she responded to contact me. As a result, I didn't write anything after a week... I didn't answer the phone call. I finally answered the phone, saying that she was hospitalized? So I haven't sent it yet. Did I say that your company has no job agent? Also, if she first responded to contact me and said that she was hospitalized...., I would also be considerate, but it was delayed for a week, and if she was hospitalized, I would wait two or three days to receive the claims related application from her. The result is that the return envelope is not attached, and the back of the statement of consent to the inquiry is written (buy the envelope yourself). The document should be sent to: Recipient: Fubon Life Insurance Claims Department Address: ... I was speechless, so I had to call the customer service center and ask for a change of insurance specialists, but they only helped to send the application form related to the claim with a return envelope. 111.4 Call customer service I was hospitalized due to illness (the second application in my life), please send me an application for insurance claims, I received it in two days, and it turned out to be a group insurance application.... The customer service also indicated Post ❤️? Reminder One more backup? ? ? How did your company staff train, or whether I was lucky enough to experience...  
M
MrsFish8552 on Google

Comfortable environment
徐福德 on Google

Nice
J
J.J. on Google

So so

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