HTC Corporation

我是北科大產學訓學生，明明四月左右就面試完成也確定錄取了，連跟學校的合約也簽了，結果7月21突然又說不要我們這些實習生，真是有夠垃圾都已經七月多又突然不要，阿如果不要簽怎麼不早點講在那邊浪費我們的時間，搞得我們要在短短幾個禮拜內找到別的公司實習，而且很多人連房子都找好了，甚至訂金也付了結果就因為你們突然不收人造成很多人的困擾，媽的垃圾舔共公司還是早點倒掉比較好。

10年時間 從desire S、M7、M9到10 用了4只 沒例外 軟體更新、運作效能一再失望 看著身邊朋友陸續換成他牌 這種的品質 我再也堅持不下去了 感謝你們徹底讓我死心 ！！！

good

So nice

More power HTC from Manila, Philippines

Great phones with high quality (I have u11 plus)

Very poor quality of hardware and software of HTC phone. Life is less than one year. Pathetic after sale service. Company is doing business through service center. I got problem of mother board within one year of purchase of my HTC desire 816. Just after warranty period of one year, I got problem of display. When given to service center, I got my phone back after one and half month without repair with two more problem i.e. SIM tray and again mother board. Now company is not responding as both the problems were created by their service center. Service center and company are making money by creating new problems and fetching money from the customers. I do not know what to do with my phone?

I have the HTC u11 plus. After having it for 2 years and dropping it many times, the back glass panel finally cracked when I dropped it on concrete. I called around (in Australia, because I was there at the time) to see if anyone can fix the glass back panel. I was quoted about $90 AUD. However, they couldn’t guarantee the water proof ability (the phone was designed to be water proof) will remain. So, I called HTC’s service department in TaoYuan. They told me it will take a maximum of 3 days to fix and costed me about $1700 NTD. Not only was it cheaper, they also could guarantee the water proof ability remains. Of course I came to Taiwan to get it fixed (but also came for a holiday). The service lady (Ms Wu) was very patient and understanding (because my Chinese wasn’t that great). She got me to sign off a form (describing the issue) and listing my contact details. Within a few hours of leaving, she tried to contact me to ask if I wanted to have my battery and charging port fixed too (because they tested everything and found other issues). When I finally called them back about it (the next day), I told them that I didn’t realize there were those issues (thought my phone was working well) and fixing the glass panel is all I need. So she got the back panel organized. She said I can pick it up the next day (this was day 2 of the 3 days limit). However, since I was on my holiday too, I asked her if I could pick it up a few days later. She said “no problem”. A few days later, I went in for my phone. She made sure I checked it worked and I was happy with it before I signed off the form. Then I paid for the service. Not only did HTC fix my phone, they also have me a new phone case! Which was great because I was thinking of getting a new case anyway. Andd not only was I gifted a new case, they also gave me a brand new charging wire! Finally, they alsooo gifted me a screen wipe cloth! Realizing I had a bunch of things to carry, Ms Wu also gave me a bag to hold everything in it. I really appreciate the level of service HTC offered me during my time with them this time round. I fully intend to stick with HTC products in the future. Definitely buying directly from Taiwan too. Better service and get a bunch of free stuff.