集雅社 - JOY PLAZA悅誠廣場

Shop manager Su delayed the shipment, and then blocked the customer from meeting and refused to apologize. The head office was responding.

Ms. Zou’s service is very good, and she also assists with the five times coupon and Yuecheng activities. The purchase experience is very enjoyable.

To see the home appliance service staff will not take the initiative to ask if you need help, only sit and play with your mobile phone or sit in a chair, waiting for the customer to come forward and ask for the goods! ? The second thing is that the order has not been received for a long time. After more than a week, when the customer called to inquire, the male service staff first answered the phone, and then transferred it to the salesperson Ms. Zou to answer. Ms. Zou’s attitude was very disagreeable. Okay ?, before I even spoke, the salesperson started to say, "I didn't promise that the goods will arrive that day..." I kept chanting! ?You have to stop for a while and listen to what the guests want to ask before you talk about it! I just want to ask "You said you will receive the goods as soon as 10/14! But I only called to ask after 7 days!" If it is really out of stock, I will also call the customer to know! Rather than just ignore it! The guests call to ask you to be murdered! Is this correct? I really feel that the training courses for employees of Jiya Society really need to be strengthened a little bit!