Kerry TJ Logistics

I've been waiting at home and haven't received any phone calls from the freight driver, but the tracking shows that there is a lot of delivery time for another appointment. In fact, I can call to inform the self-pickup or delivery time, but I can't accept it. delivery time

It's too rigid, and it's been delayed again and again. Although the original intention was to ensure that things didn't get lost, but I didn't get the goods until a month later, which made me feel super ridiculous.

Really bad attitude It was a pleasure to serve you, and the answer was like asking you to hang up How could I know what the process is in you Then the two stations pushed and dragged each other. Darong Freight really has to review it carefully.

4/16 Really feel that there is a big problem with the service process, and it shows that another time has been booked without notifying it at all? Who are you dating? Brothers? Is it hard to make a phone call? Have to wait for the customer to find out for themselves, right? Seeing your company is not the first time, there are so many comments, still do not know how to improve? Do you really have to wait until something goes wrong to change it? I just called to ask, and I just got the answer from the male customer service that it is the company's process. Then I want to ask whether the word "has made another appointment" is decided by yourself or with the customer? Today I bought four pieces of goods, all of which were not delivered by home delivery, but I encountered this kind of problem twice on the same day. I think the company really needs to review it. When you make a decision directly without notifying the customer, you must do it. Good preparation to be complained by customers, I can only say so. I can't decide which home delivery company will ship my goods, but I will make an evaluation first this time, and I will make another evaluation next time I encounter them. 5/27 My family placed an order on momo, but they made another appointment with my good brother. Kerry Darong is really good and doesn't read customer reviews at all. Is it because the market is too big, so the attitude is inflated? I don't understand, it's hard to call and ask once? ? ?

The delivery call was not received. 1. After returning the call, I asked if there was a call. The driver replied in a bad tone: You will not report your address. Everyone is like you. When will I find out? Who will take the initiative to report their address after the call. 2. After confirming the address, the driver replied: I have passed (leaving the delivery address), who told you not to answer the phone. I don't want to talk to this driver anymore, the employee's lack of enthusiasm for their work will be directly reflected in the attitude, and the supervisor's lack of vision for his company will also be directly reflected in the employee. The market will keep the strong and eliminate the weak.

Some drivers have a good sense of responsibility and will contact customers by phone first, but there are also some drivers who don’t call first, so they just throw things away at the door. is the receipt.

The so-called manager, operator, and home delivery driver of this company are very problematic. They shoot birds randomly. I bought the daily necessities sent from the Shopee supermarket in Taiwan. After a few nights, the driver suddenly called me and said that he would charge 5,000 yuan in exchange for overseas payments. The manager said that the driver would come tomorrow and would charge me 5,000 yuan. The next day, he dared to come to my door and was scolded by me. If you want money, you can go to the police station first. I want to report the case. There must be some people among the three who have a problem, cheating customers, and swindling other people's money. I arrived at the police station at about 3 o'clock in the afternoon. The attitude of the operator was also hesitant to understand. If you lie again, I will stop your car and take it to the police station.