Kobayashi Optical

Too bad service! Will not patronize anymore

The attitude of the female clerk in the morning was very disdainful I went to other clerks before and the service was good The first time I met this one, my attitude was very disdainful I would never want to go again

profession! I got glasses in another house, and I still feel uncomfortable after I paired it twice. I found the problem right after I went to Kobayashi. The professionalism is really great!

Service attitude is really bad

I have cooperated with eyeglass shops for more than 20 years~Some disputes occurred in the store at the end of 2020~Now unless necessary~Try not to match glasses in this store. The content is roughly as follows: I asked at the counter many years ago whether the glasses are wider (because the flesh of the temples is pressed into the whole by the tripod of the glasses~It is very uncomfortable for a long time)~The reply is all~Our company only sells these styles~ There is no wider eye frame (later found that this seems to have been the case for me in the past 20 years. The store just stretched the eyeglass frame out~ it turned into the outer eight~ and it did not indicate that there is a larger eyeglass frame that can be used)~ and Every time I adjust my glasses, I will ask if there are any wider glasses in the store~ The store replied with the same content (at least four times before and after)~ Later, I had to match other glasses with wider glasses~ Later~ Go to Kobayashi The store should ask about the lens~ By the way, ask him to adjust the glasses and replace the nose pad~ 1. The Kobayashi store insists~ It is not the glasses that are provided by us~ We do not do after-sales service (even if the payment is the same)~ It is recommended that we go back to wear glasses Store 2. Ask the frame to buy from another place~ Give the store lens~ The store does not accept it~ Suggest where I buy the frame~ Just where to match it~ 3. I have been asking the store for several years if there are any wider glasses Box~ On that day, they said that they had sold them for many years~ It is impossible that they have not sold them~ Deny what they said before directly in the store~ -------------------------------------------------- --------------------------- I chose to make the content public because I am very upset for more than 20 years and feel like I have been tricked~

The service attitude is very poor... change the room to buy

The child wears ZEISS child-controlled lenses, and the degree of power has not increased in the past two years, give me a thumbs up.

Friendly service and professional optometry! The explanation is also very detailed and tireless, and the after-sales service is also perfect and value-for-money