les enphants麗嬰房-宜蘭蘭城新月專櫃(嬰兒用品店-童裝-玩具)

Buying a new baby product for the purchase of a mother's courtesy, thanks to the professional assistance of the service staff to answer a lot of questions⋯⋯

Every time I came to visit the cabinet, I was very kind. It was very easy to walk around. I was very thoughtful when I asked about the event. I liked to visit the Lai Ying Room. Besides the cute clothes, there was no pressure to go shopping. Today, I look at baby shoes again. The shoes are very functional. The introduction of the cabinet sister is very detailed, and it is great to match the anniversary discount!

I just read the comments, but the industry’s reply is still out of order. If the store manager could ask the store manager again if there was any activity when the package was first delivered, but there was no such behavior, I really feel that the store clerk in the Liying Room at Crescent Plaza is shirking responsibility. Clearly tell them where the problem is (didn't figure out the activity!!! The same is true for sending the wrong baby coupon! This is also the activity of their Li Yingfang!!! At the moment, I also asked the clerk if it can be discounted, and I made a mistake and sent the baby coupon. Call to harass, and if you make a mistake, then you have to get it back???? What's the trick to the customer but all the faults are pushed?! You have to clean up the mess and deal with it?! Who would want this to happen? If you can clearly know the activities in the store at the beginning, These things won’t happen. Except for this incident, I’ve endured it for a long time. A few times I went to the clerk to look down on people and ignore them. When I bought a lot of things, I was very positive and made me super uncomfortable. Endure once or twice for a long time, just this time, the whole outbreak broke out!!!

I received my mother's gift, and as a result, my information was leaked. The milk powder manufacturer kept dialing the phone, and I was getting tired of it????

Go to the counter to buy children’s shoes and choose a pair of Combi. Combi functional shoes have S1 and S2 soles designed for ages. Children’s feet are too large and can only wear the over-aged S2. I understand. I just want to ask if the different designs will not. There will be problems with foot development. But I asked a thin lady who wears glasses if she is unprofessional and she doesn’t know if she doesn’t know (there are actually OEMs on the shelf with S1 and S2 written), and it’s the same as me, and she doesn’t know why the manufacturer writes that way. , I also said to respond to the manufacturer. The original design was like this. She also wanted to blame the company. I showed her the different designs of S1 and S2 soles, and she still felt the same. In the same shop, another enthusiastic short-haired clerk knew there was a difference. In addition, to another store of Les Enphants, the lady said that she did not know the difference, but she hurriedly studied the difference seriously. Will not answer indiscriminately if I don't understand. The professionalism and attitude of sales in stores like Xinyue Store is really unsatisfactory. The Liying Room that went to New Moon before had a good impression of the store girls, but this time I went to buy. Although the lady with glasses has a detailed introduction, I feel like I want to hurry up and see if you want to buy it. If you don’t have a smile, just forget it, yes. The feeling of people talking is not warm. Although the eyes are watching you, it seems that the spirit/soul is not on the body. I don’t know if the department stores are tired from the anniversary celebration, or what, I can only say that it is hard! come on! ?

I had a good impression before, but the consumer experience was very poor in recent times. I almost reached the 5,000 discount for childcare. So I made up 8 packs of nacnac detergent with a friend for a special group of $999 (the friend asked the store staff for the price a few days ago) ) On the same day, the clerk said no, and he didn’t clarify the event with the company, so I didn’t discount it. A few days later, my friend went to buy and said that there was this event and I got the baby coupon after using the childcare allowance (I have more than 2000 But I didn’t get it). Afterwards, I asked the store clerk what the eligibility to distribute the baby coupons and the detergent activities are. The clerk replied that it could not be given with the childcare payment (but my friend is also useful). Why can't the distribution clerk be used if it is discovered? ? ? As for the detergent activity, it is temporary (but when my friend asked for the price before, it clearly said that it was from 10/1 to the end of October) Because I feel that the clerk is not clear about many activities, he asked these questions to the customer service of the head office. Afterwards, the clerk wanted to ask a friend for the baby roll and said it meant customer service because I called the customer service (Is this to blame me?!) Because each of you said differently, I asked the head office the fastest... When I called me, I kept going in circles and said that because there are too many activities, it’s impossible to understand everything (understandably, it is inevitable to have these troubles, but it’s not clear. Don’t you need to ask the company or the store manager? It’s like I insisted on concealing and said that the customer service said that I had to be a last resort before asking my friends to get it back??? Something, let me spend more than 1500 to re-discount, but I used to be able to fold it with friends without spending so much, and the clerk changed my mouth or let me buy the combination and re-distribute it directly (but I don’t need it! Friends join together now, what is the logic of asking me to spend extra money) The clerk returns to me, what on earth do I want to buy, and it’s impossible to collect snacks for me, etc. (I already said I’m thinking about it because I’m not at this moment. Very necessary). During the process, I also told the store staff that they just need to figure out the problems caused by the asymmetry of information and hope that they can figure out the activities, but at the end, they have been evading responsibility like the customer’s fault. Even I was dumbfounded to see the store's reply At the beginning, I just called the customer service to ask about the event. It was not a guest complaint, but the first time I didn’t call me to explain the situation. First, I called my friend to ask for a rollback. The poor attitude was the point that made me explode in the follow-up. I was evading responsibility, and the plans discussed on the phone did not help me at all. What do I want to agree to? I can only end things with a touch of my nose!

I went to Yilan and wanted to know about milk silk (heating clothes) and the different styles. It took less than 15 minutes. As a result, my mother was attacked by the counter sister. I wanted to buy it for my friends. Okay, the lady at the counter is really tired.