Luxgen

I called to make an appointment, the switchboard picked up quickly, listened to me saying that I wanted to make an appointment for maintenance, helped me transfer the extension, and then rang for five minutes, but no one answered.

The service attitude is good, but unfortunately they will not ask the guests what they want to drink.

I've been there a few times, the repairs are not satisfactory and the problem can't be solved Entering again, still no solution Last visit, service process, quotation, repair time Seriously not.

Generally speaking, they are all good, but once the driving recorder was broken, I asked them to test it. They didn't test it, but they said that there was a problem with our own memory card. Later, when we went again, we brought the memory card to them, and they tested it as the original factory. There is a problem...

Maintenance plant with a very problematic concept of time There is an appointment, just change the oil.... said it is estimated to be 2.5-3 hours! The result is still timeout = = then the attitude of the service staff is still very poor Ah, it's good that there is still a buffer in the later schedule, or else you will delay other personnel because you have no sense of time? enough thunder

I have been buying Nazhijie for 7 years. This is the first time I went to this Siyuan Road Nazhijie maintenance factory for maintenance. I made an appointment for maintenance one morning a few months ago. I just brought my own oil for oil change and maintenance (I think this time The key point of my special experience is to bring my own oil.), after the receptionist in the factory collected the car, I put the car in the maintenance factory just like other maintenance factories in the past. First go home to rest, and then received a call from the receptionist in the afternoon saying that the car is broken here and there, and a total of 20,000-30,000 yuan will be added to replace materials and maintenance costs. This is completely black-box work, and I can't I watched the technician's operation at the scene. After returning to the maintenance factory in the afternoon, after discussing with the technician, I let him do the maintenance part first, and then change the other items for another day, so I drove the car home first, and I found the car after pulling the car. The lens in front of the surround view was passive. It was originally a clear lens. After maintenance, it became a blurred lens. I called to ask and directly told me that it was blurred after a long time. Later, I also found that the refrigerator relay has also been replaced. It was changed to another brand, which caused the air-conditioning to be cold when it was cold and not cold. It was only after checking with another maintenance factory that it was found that it was replaced by a relay of another brand. In addition, at that time, he threatened to replace the engine feet, otherwise what would happen..., and the tires, distributors, etc. had to be replaced with new ones. After that, I went to another maintenance factory to check and said that it is not necessary to replace them at all. I want to ask if I got such special treatment just because I brought my own oil for maintenance and didn't use their oil, or if they do this to the car owners who go to the maintenance for the sake of performance. Whether other people have the same experience, will they share it for reference. There may be good and bad staff in their factory, so they can only ask for more happiness.