Mandarin Airlines
2.4/5
★
基於 8 評論
Contact Mandarin Airlines
| 地址 ： | No. 3號, Alley 123, Lane 405, Dunhua N Rd, Songshan District, Taipei City, Taiwan 105 |
| 電話 ： | 📞 +887788 |
| 網站 ： | http://www.mandarin-airlines.com/Content/%25E5%2590%2584%25E5%259C%25B0%25E7%2587%259F%25E6%25A5%25AD%25E8%2599%2595%25E6%2589%2580-2016100021-48 |
| 分類： |
Airline
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| 城市 ： | Taipei City |
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09-洪東星 on Google
★ ★ ★ ★ ★ 毫無誠信可言，機票說改就改完全不顧消費者感受，還有那永遠打不進去電話，永遠都不會進步，以後不會在搭乘此航班
 There is no integrity at all, the flight ticket will be changed without regard to consumers' feelings, and there will never be a call, there will never be progress, and I will not take this flight in the future.
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W
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Wen Chiang on Google
★ ★ ★ ★ ★ 起飛前兩天更改起飛時間，我們無法配合需要更改班次。結果電話怎麼打都沒人接，也無法透過網路更改。因為獨佔離島航班所以可以這樣完全不顧旅客權益嗎。要到金門的人要三思，華信真的很爛
The departure time was changed two days before departure, and we could not accommodate the need to change the flight. As a result, no one answered the phone no matter how much I made, and I couldn't change it through the Internet. Is it possible to completely disregard the rights of passengers because of exclusive flights to outlying islands? People who want to go to Kinmen should think twice, Huaxin really sucks
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亞
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亞克斯W on Google
★ ★ ★ ★ ★ 訂了機票想改票，4128008客服電話從上禮拜打到現在都打不進去，打到台北總公司永遠忙線中，準備好聯絡消基會，看還會不會回覆！
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林
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林士傑 on Google
★ ★ ★ ★ ★ 華信客服是相當優秀的，一般來說航空的不確定性遠大於地面交通如高鐵，所以航空公司的客服會遇到眾多票務的問題，但我遇到的客服回應得體而且迅速，所以我給華信的客服滿分。
Huaxin's customer service is quite excellent. Generally speaking, the uncertainty of aviation is much greater than that of ground transportation such as high-speed rail. Therefore, airline customer service will encounter many ticketing problems, but the customer service I encountered responded appropriately and quickly, so I give Huaxin's customer service is perfect.
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簡
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簡宏名 on Google
★ ★ ★ ★ ★ 客服電話完全打不進去，然後退票後無法在官網查詢退票資訊（退票手續費等），然後退票手續費收據跟我說要10個工作天才會寄送，真的是爛得一批。
5/20申請退票，6/6才收到退票收據，然後到今天6/7還沒刷退，真的是慢得要命，人家立榮航空馬上就退費了?
The customer service phone number cannot be reached at all, and after the refund, the refund information (refund fee, etc.) cannot be checked on the official website, and then the refund fee receipt told me that it would take 10 working days to send it, which is really a bad batch.
I applied for a refund on 5/20, I only received the refund receipt on 6/6, and then I still haven’t refunded it on 6/7 today. It’s really slow, and UNI Air will refund the fee right away?
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zai wang on Google
★ ★ ★ ★ ★ 國內航班華信航空服務態度超爛！！
行李箱被摔壞值班的男性服務員只想用600折價卷打發、最後處理方式是先用膠帶黏、改天再來收行李箱去維修，那不是算我衰！！
處理過程態度也不佳！
真的下次不會再做這爛公司的班機了！
嚇傻～
The service attitude of Huaxin Airlines on domestic flights is super bad! !
The male waiter on duty whose suitcase was smashed just wanted to use a 600 discount roll to pass it off. The final solution was to stick it with tape first, and then collect the suitcase for repairs another day. That's not my bad! !
The handling process is also not good!
I really won't be doing this bad company's flight again next time!
scared silly~
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林
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林天順 on Google
★ ★ ★ ★ ★ 服務人員友善專業，問候跟換位服務和善親切，主動幫我們調整座位狀況，令人放心！機組人員適時廣播雖遇小亂流仍讓乘客放心
The service staff are friendly and professional, the greetings and changing seats are kind and cordial, and they take the initiative to help us adjust the seat status, which is reassuring! The crew broadcasts in a timely manner to reassure passengers despite minor turbulence
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J
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James Tyler on Google
★ ★ ★ ★ ★ My flight with another airline was cancled. So i tried to get a ticket at the mandarin desk. However he would not sell, said i had to buy online. So i go online and only flights for tomorrow are shown.
I hope your flight was empty and cost you.....dont want my money, i dont need.your service..
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