Panasonic

To order a lift panel for split air conditioners, After answering the call, the switchboard will transfer to the undertaker extension. No one answered the phone, Call the same extension the next day and no one picks up. After the switchboard left my contact number, Said he would contact me again. Still no news, Service attitude is disappointing.

The first time to check the problem and make a wrong judgment. It is said that the damaged part does not affect the use, but in the end, the electrical appliance deteriorated to the point of being unusable. During the process, the customer service entered the line more than 4 times, and promised to reply, but I did not receive the notice. Such a big brand, the service is so difficult to give advice.

After the refrigerator is broken and reported for repair, the technician will come to test and say that the sensor is broken and does not affect the temperature, and can only wait for the material to be repaired. As a result, after nearly a week, it was found that it was a misjudgment, and the freezer and refrigeration were both broken and unusable. After reporting for repairs again, I explained the current situation, but I didn't come back for repairs. I had to contact myself several times, and the company finally promised to send a spare refrigerator first. Originally, it was said that I would contact you on Monday or Tuesday to make an appointment, but there was no news at all, so I called myself on Wednesday to ask. But it was another day-by-day swaying and no contact at all. One after another, the customer has actively asked for many times, but there is still no solution. I only made an appointment to deliver it on Thursday, and I specially asked for leave to wait at home, but I wouldn’t contact me if I didn’t come. I still had to call myself, and the reply I got was always waiting for a phone call. It has been tossed for almost a month now, and I can only continue to wait endlessly.