仙德曼咖啡 Sadomain.cafe
4.5/5
★
基於 8 評論
Contact 仙德曼咖啡 Sadomain.cafe
地址 : | 100, Taiwan, Taipei City, Zhongzheng District, Section 1, Xinsheng S Rd, 14-1號仙德曼咖啡 Sadomain.cafe |
電話 : | 📞 +8899 |
網站 : | http://www.sadomain.com.tw/ |
分類: |
咖啡店
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城市 : | Xinsheng S Rd |
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Cokekato W on Google
★ ★ ★ ★ ★ 店員親切,得知是為友人贈禮後,十分用同理心去協助選購需求商品,並會依自身使用經驗進行分享,而且也會依情形推薦適合產品,而非僅選擇高單價商品。
The clerk is kind. After learning that it is a gift for a friend, he uses empathy to assist in purchasing the required products, and will share according to his own use experience, and will also recommend suitable products according to the situation, rather than just choosing high-priced products.
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白淑賢 on Google
★ ★ ★ ★ ★ 5/25更新:
謝謝業主詳細說明,消費者會需要打電話到客服,就是希望得到這樣專業的分析。透過這個分析,我們已了解應該是自己的疏忽造成,對於商品品質消除疑慮,因此主動修改評分。但還是希望能加強客服人員的專業應對,以利有效率地解決客人的問題,謝謝。
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買了直火花茶壺才四個多月,沖熱水時突然茶壺上緣出現一圈裂痕,打電話給客服詢問處理方式,客服竟然一口咬定是我們之前不小心敲到,說如果購買時沒有問題就是沒有問題,玻璃後續有任何問題都不在保固範圍,因為他們不知道消費者的使用方式是否都正確(玻璃無法維修我同意,但直接檢討消費者?),問他所以你們有辦法確定你們品保一定都沒有問題嗎?(因為我怕的是玻璃本身的品質參差不齊,我只是想得到這方面的具體說明,畢竟這是跟使用安全有關係的事情!)客服只說這是用1000度燒的,有問題的話在燒的時候就會發現了(依照這個邏輯,是不是買路邊攤的玻璃茶壺跟買你們家的都差不多意思?反正購買的時候沒問題就是沒問題啊!),再問他所以像這樣突然裂掉也不知道真正原因,消費者就只能自己吞嗎?客服毫不猶豫地直接回我:對!
聽完真的覺得有夠失望...我們當初是因為考慮到售後服務和商品品質,才多花點錢買這個品牌,當然我們不排除可能自己使用上不經意有疏忽,但這種有問題只單方面判定是消費者造成,完全沒有要確認自己商品品質的處理方式,真的令人不敢領教。近期最傻眼的消費經驗...太氣了忍不住打了這一篇...以後不敢買這個品牌的東西了,根本花錢找罪受!
5/25 update:
Thanks to the owner for the detailed explanation, consumers will need to call customer service in order to get such a professional analysis. Through this analysis, we have understood that it should be caused by our own negligence, and eliminated doubts about the quality of the product, so we took the initiative to revise the score. But I still hope to strengthen the professional response of the customer service staff, so as to solve the customer's problem efficiently, thank you.
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I bought the straight spark teapot for more than four months. Suddenly a circle of cracks appeared on the upper edge of the teapot when the hot water was being flushed. I called the customer service to ask about the solution. The customer service actually insisted that we accidentally knocked it before and said that if there is no problem at the time of purchase There is no problem. Any subsequent problems with the glass will not be covered by the warranty, because they don’t know whether the consumer is using the correct way (I agree to the glass cannot be repaired, but review the consumer directly?), ask him so you have a way to determine your product Is there definitely no problem? (Because I am afraid that the quality of the glass itself is uneven, I just want to get specific instructions in this regard, after all, this is related to the safety of use!) The customer service only said that it was burned at 1000 degrees. If there is a problem, please You will find out when you burn it (according to this logic, is it the same as buying a glass teapot from a roadside stall? Anyway, when you buy it, it’s okay, but it’s okay!), then ask him so suddenly like this Without knowing the real reason, can consumers only swallow it by themselves? The customer service answered me directly without hesitation: Yes!
I am really disappointed after hearing it... We originally spent more money to buy this brand because of after-sales service and product quality. Of course, we don’t rule out that we may have inadvertently used it, but this is a problem. It is only unilaterally judged that it is caused by consumers, and there is no way to confirm the quality of their products. It is really dare not to understand. The most dumbfounding consumer experience in recent days... I was so angry that I couldn't help but hit this one... I dare not buy anything from this brand in the future, and I simply spend money to find it!
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Allen Chuang on Google
★ ★ ★ ★ ★ 輕蛋糕和豆漿布丁以及小餅乾都不錯。
Light cakes and soy milk puddings and small biscuits are good.
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Chris Weng on Google
★ ★ ★ ★ ★ Not really good
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Cheng-Yu Wu on Google
★ ★ ★ ★ ★ I ordered soya milk and it was fine as it was made of soya powder which is not surprising. The staff was fine however I didn’t feel comfortable
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mairead cirillo on Google
★ ★ ★ ★ ★ Perfect! A rainy day special. Delicious coffee and gluten free dessert and biscuits. I'm so happy!
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Marvin Wan on Google
★ ★ ★ ★ ★ I enjoyed my coffee latte when I pass through the street. It's a nice place to stop and take a rest. Btw, the side products they sell are quite attractive!
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林佳佳 on Google
★ ★ ★ ★ ★ Flavor of coffee is great and products are amazing ! So relaxed :3
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