Sheraton Hotel

5-star hotel so average First, let's talk about the waiter at the wedding banquet restaurant. Every service is bad... wait for your own business Hurry up and take away each meal before it's finished Asked to ask them to take it away Because there is food on it So come in small plates Found that the amount of content has decreased.. Packing can also shrink... Then again, the dishes do not match the price. A table of more than 20,000 banquets It's totally worthless It's almost like a normal bakery No decoration at all It's not worth 6,000 more than going to a seafood store.... I really don't feel like dining in a five-star hotel ? Poor service, poor food, overpriced Such service and food I give 5000 ? The peace banquet in the palace is better than the more than 20,000 dishes

Before booking the room, the number of people in the room and the children will be accompanied, but the room amenities are still only given to 2 people. I inform the customer service staff and ask in a disdainful tone: "What other accessories do you want? Except for the toothbrush, everything else has to be paid for"! Aren't basic toothbrushes, towels, and slippers that should be prepared when the number of people is determined? If you don't have children's slippers, you can also tell us that the service attitude really makes people think that you are coming to a cheap hotel? The hotel bathroom is not clean, the floor is moldy and not clean! Overall, it is a hotel that I will not visit again in the future.

Today is the restaurant on the 2nd floor. One star is for the decoration of the entrance, and the second star is for the hardworking service staff. The others are not even worth mentioning.

2021/9/11-9/12 Two days and one night, Taipei to Hsinchu Gaolu flash tour. Bring a second-grade child to come here to let the wind go. The playroom is not very big, but the atmosphere is great for fun. We also give children DIY kits, which can be taken home to play! Thank you to the service staff of the restaurant. We who are vegetarians specially made a plate of vegetables. The breakfast in Shengyan buffet restaurant has various breads, cakes, juices, and coffee, which are quite rich. The room is a king-size double bed and a bathtub ?! If you come by high-speed rail, you can take a free shuttle bus from the Hsinchu high-speed rail to the hotel. Today, on a typhoon day, and when you have no transportation, you can choose to walk to the "Tide Sports Hall" which is about 10 minutes away or take a taxi. ~Thanks to the hotel counter for providing tourist information. Great family hotel! Thank you to all the service staff of Sheraton, we had a great vacation.

In 2021, due to the epidemic, the wedding banquet to be attended was changed to a ‘meal set’ format. I was greatly disappointed and the amount became very small. I felt that it was worse than Chamonix ??

2022/02/12 around 11:20 An employee with a pink mask may be a supervisor Bad attitude towards other staff "Teaching" other employees with a bad tone in front of customers That's it~ When we finished picking the bread to check out Tell us to wait a minute before teaching another female employee Ok~ we're not in a hurry, it's okay When the powder mask employee came back Please let us do a joint system I ask is it different from the actual number in the parking lot and next to the elevator? The powder mask lady said in a bad tone, "Our venues have different joint systems." When bagging our toast It suddenly occurred to us to trouble her So tell her sorry, forgot to say Miss Powder Mask said impatiently, "Don't cut it if you don't eat it right away." We express the need to cut! When we're talking about how many slices are better The lady of the powder mask reluctantly said, "You can only cut four slices" I want to go out early in the morning and want to talk about Sheraton to buy bread to start a good morning Totally screwed up by the powder-covered staff of your hotel. Good mood! Expensive for a five-star hotel, but receive such service quality Really disappointing! Courteous reception from car park staff Smell the fragrant and comfortable essential oil fragrance in the entrance hall We also discussed whether we can come to Sheraton next time. Ended up with such irritating service I really feel bad, don't bring it to work The real connection can be used when we are ready to pick bread as soon as we enter Just ask us to scan, and tell us because the actual joint system of each venue is different So need to scan again! While we were looking for a plate for the bread did not take the initiative to guide us Instead, we asked us to ask, and then someone stood at the counter and said to us "in the drawer next to us" Obviously only our group of guests But don't have time to serve customers? In the same service industry, there will never be "customer first" and "customer's words are the truth" On the contrary, it will be very considerate and the service staff will make mistakes when they are busy. But for those without service enthusiasm and service attitude I'm really wondering, why do you want to affect your bad mood on the guests? It was really hard for the service staff who was "guided" by the powder cover Supervisor/colleague speaks this attitude Her work environment also requires a strong psychological quality to endure This consumer experience is really bad I wanted to say wait until the bread is eaten before evaluating But I can't be mad...

The first international chain of five-star hotels in Hsinchu area The Sheraton Hsinchu Fengyi Hotel was built by Fengyi Institution in Zhubei City, Hsinchu County with an investment of nearly NT$8 billion. It was issued a business license on March 12, 1999 by the Tourism Bureau of the Ministry of Communications, and officially opened on April 3 of the same year. The opening is the first international chain five-star hotel in Hsinchu area. The architectural structure of the hotel is magnificent and elegant, and it has been recognized by the highest honor in the construction industry, the "National Architecture Gold Award First Prize (2009)". Hotel Features: The hotel is designed by international design group Wilson, Lighting master Yao Rengong, Harvard-based American architects Yao Jiazhi, Xia Zhihong... Multinational joint design, The overall building is rich in Hsinchu Hakka cultural characteristics, glass craftsmanship, technology industry and humanities and arts. The first reception area has a super-large 12-meter LED wall and LED light corridor stairs; the reception hall on the first floor is the first building in Taiwan with a ceiling height of 12.5 meters (clear height of 11.5 meters). The pillarless banquet hall on the 3rd floor has a ceiling height of 9 (6.5 meters), which is rare in China. It is an innovative milestone in the architectural planning of the hotel industry, and has become a local symbolic landmark in Hsinchu.