Shin Kong Life Insurance
4.1/5
★
基於 8 評論
Contact Shin Kong Life Insurance
地址 : | No. 141號, Section 1, Zhongshan Rd, Banqiao District, New Taipei City, Taiwan 220 |
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電話 : | 📞 +88988 | ||||||||||||||
網站 : | http://www.skl.com.tw/ | ||||||||||||||
Opening hours : |
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分類: |
人壽保險代理
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城市 : | New Taipei City |
媽
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媽媽一豪 on Google
★ ★ ★ ★ ★ 地方很好找,就遠百對面而已!
服務人員很親切仔細的為我解答疑惑跟辦理相關手續,讓人賓至如歸很舒服的一次客服經驗……讚啦!
The place is very easy to find, just a hundred opposite!
The service staff was very cordial and careful to answer my questions and handle the relevant procedures, making people feel at home with a very comfortable customer service experience... praise!
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張
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張哲誠 on Google
★ ★ ★ ★ ★ 板新大樓最頂樓辦活動
The top floor of the new building
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M
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Min Jhang on Google
★ ★ ★ ★ ★ 新光人壽所謂的擔當業務員非常難聯絡上,電話打十次九次不是不在、外出不然就是還沒進公司。好不容易約好的時間也都是遲到一小時以上。還得自己奪命連環call追蹤業務員!
就因為效率極差,我才會親自到臨櫃辦理!(且來前已跟客服再三確認,是可以臨櫃申辦的。)
但到了8F服務中心卻開始各種推託,一下說這邊調不到資料…等等,一下說無法作業…等等,或者等到屆滿後再來一趟…等等。幾句話就想打發掉。拜託再加強下內部窗口的訓練吧!
可能新光事業做很大,零散小客戶入不了眼吧。沒關係台灣這麼多間人壽公司,總能遇上個稍微負責任點的,而不是人走茶涼透。
真令二十幾年的客戶覺得寒心。
Shin Kong Life’s so-called clerk is very difficult to contact, and the phone call is ten times and nine times either when he is absent, or he’s out of the office, or he hasn’t joined the company yet. Finally, the appointment time is more than one hour late. You have to call and track the salesman yourself!
Because of the extremely poor efficiency, I will go to the counter to handle it in person! (Before coming, I have confirmed with the customer service again and again, it is possible to apply at the counter.)
But when I arrived at the 8F service center, I started to do all kinds of tricks, saying that the data could not be transferred here...wait, and then saying that it was impossible to work...wait, or wait until the expiration date to come again...etc. I just want to dismiss it in a few words. Please strengthen the training of the internal window!
Maybe Shin Kong's business is very big, and the scattered small customers won't be noticed. It doesn't matter that there are so many life companies in Taiwan, and they can always meet someone who is a little more responsible, rather than let the tea cool down.
It really chills the customers of more than two decades.
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L
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Lily Chang on Google
★ ★ ★ ★ ★ 好新的建築物,會議廳好氣派,視野超好
Good new buildings, the conference hall is good, the vision is super good.
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米
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米嘉 on Google
★ ★ ★ ★ ★ 櫃檯服務人員非常糟糕,曾經要處理親人往生後的保險事宜,我前往位在板橋中山路的新光人壽大樓,我出示相關證明文件,證明我們與往生親人的關係,我們是有權利繼承而且是唯一繼承者,檯人員堅持因為個人隱私因素,無法提供已過世親人的保險員是誰,荒謬的是親人也突然往生也沒有交代新光的業務員是誰。當初親人往生的告別式上,新光保險業務員隨便投遞保險申請書給一個完全沒有繼承權的親戚,然後保險員就消失了。還好我們後來透過往生親人投保的另外一家保險業務員,那位他家保險公司的業務員認識這位已經消失無影無蹤的新光保險業務,最後協助我們完成辦理相關事宜,經歷這個事件第一次接觸新光人壽,也對新光人壽留下不好的印象,後來經朋友打聽也都得到不好的經驗。這兩天新聞提到新光人壽被政府罰款2000多萬,我想應該也不意外
The staff at the counter was very bad and had to deal with insurance matters after the death of a loved one. I went to the Shin Kong Life Building on Zhongshan Road, Banqiao, and I showed relevant documents to prove our relationship with the deceased family member. We have the right to inherit and are the only one. The successor, Taiwan staff insisted that because of personal privacy factors, they could not provide who the insurer of the deceased relative was. The absurd thing is that the relative suddenly passed away and did not explain who the Xinguang salesman was. At the farewell ceremony of the death of a relative, the Shin Kong Insurance salesperson randomly sent the insurance application form to a relative who had no inheritance rights, and then the insurer disappeared. Fortunately, we later purchased another insurance clerk through a deceased family member. The clerk of his insurance company knew this Shin Kong insurance business that had disappeared without a trace, and finally assisted us in completing related matters. When I first came into contact with Shin Kong Life, I also left a bad impression on Shin Kong Life. Later, I got bad experience after asking friends. In the past two days, the news mentioned that Shin Kong Life was fined more than 20 million by the government. I think it should not be surprising
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C
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Chad Huang on Google
★ ★ ★ ★ ★ 8樓人生設計所的兩位男性職員,口罩戴一半有戴跟沒戴一樣,對面的櫃員都敬業多了。
The two male staff of the Life Design Office on the 8th floor were wearing half of their masks as if they were not wearing them. The tellers on the opposite side were more dedicated.
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C
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Chris Kao on Google
★ ★ ★ ★ ★ 摩天大樓地靈人傑!
每週五中午至傍晚,廣場前有新光小農市集,好逛、好吃又不貴!是我尋寶樂趣的來源~
Skyscraper Earth Spirits!
Every Friday from noon to evening, there is a Xinguang Small Farmers Market in front of the square. It ’s the source of my treasure hunting fun ~
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林
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林鴻恩 on Google
★ ★ ★ ★ ★ 貴公司 某個戴眼鏡 有點自然捲瀏海髮型的男的
平常不知道是不是受什麼刺激 口氣有夠差 去超商換咖啡口氣不用那麼差那個屎臉啦
尖峰時間大家都很忙碌 不是只有你一位「尊客」
服務不到位的地方也是好好回應你 幫你處理了
不用好像你很高高在上 超商店員就跟狗一樣要被你靠北 有看到評論 早上有來換咖啡的 沒錯 就是在說你
In your company, a man with glasses and a little natural curly bangs hairstyle
Usually I don't know if it's because of some stimulation, my tone is bad enough, I don't need to go to the supermarket to change my coffee tone. That shit face is not so bad.
Everyone is very busy during rush hour, you are not the only "honored guest"
If the service is not in place, I will respond well to you and help you deal with it.
You don't have to look like you are very high and high, and the supermarket clerk is like a dog. You will be pushed north by you. I saw the comments and came to change coffee in the morning. Yes, they are talking about you.
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