Sony

I don’t know what's the difference in attitude. I also smile at the quality and standard of the original repair center.

The customer service lady "knows everything", don't bother! Clear questions, clear answers. Master the status, time, price, and charging method. One call to solve.

Mobile phone battery replacement When he came for repair, an Arbor was kindly entertained by the service staff because of the charging problem of 3C products. When I came to pick up the package, the staff was also pretty good, and asked casually about the evaluation. There were a lot of bad reviews before; now it has improved a lot.

Buying sony is really the most failed choice. The TV warranty is not long after the bad light, and the follow-up repairs are terrible. Three reminders and four please die. There is no complaint channel. Junk quality. Bad brand.

Garbage company, don't come out to harm people if you don't understand or are unprofessional! If you need to send SONY products for repair, Please send it directly to Daan or other repair stations, You can get a better service experience than Banqiao Repair Station. I will send in WF-1000XM4 for repair on 10/28, The cause of the malfunction is that there is obvious and unignorable noise in the left ear. It is a malfunction of the noise reduction function. It is a very clear and simple function malfunction. But after three days of inspection, the repair station told me that the test was normal. The noise reduction earphones will have electric noise when they are returned for repair. He also stated that the engineer could not replace it after inquiring the original factory. 11/2 I forwarded it to Daan Xinyu Repair Station for testing, The attitude of the Da'an maintenance station is very good, Also quickly detected the problem and replaced the left ear headset. Excuse me: The Banqiao repair station claimed that the original factory said it was in normal condition and could not be replaced. Then why can the Da'an repair station quickly confirm and replace it? Is it because you don't want to deal with it and lie about the original factory's technical response? If you bought a bad earphone for a few hundred yuan at a roadside stand, Even if there is noise, I can still accept it, I bought this pair of headphones for 7990. Is it normal for me to accept the noise?

The business here no longer includes the part of the mobile phone. The clerk said that the mobile phone business is only at Daan Station. It can be collected on behalf of others, but it will take many days to transfer. It is recommended to go there by yourself. If possible, I hope it can be clearly marked. It takes two hours to go back and forth from Daan here...

It’s not the first time to come to this repair center authorized by Sony. Almost every time I come to repair, it’s MP3 in the water, because I’m a person who loves to swim. The attitude of the waiter here is basically every time I encounter it. It's pretty good, and the repair process is quite smooth. If there is a need for additional repairs or costs, I will use the phone to ask in advance if I am willing to spend money on additional repairs. The most impressive thing is that the last time the repairs were made, the things have already passed. Warranty, and it has been discontinued. You can also get a new underwater mp3 for you at a relatively low price. From the perspective of customer service, this is also quite commendable. However, there is one thing that makes me a little bit puzzled. In my impression, Sony is well-known for waterproof products. Why is the damage rate of the water mp3 I bought so high?

I have been using AirPods and Sony Bluetooth earphones WF-1000XM3, XM4; but XM4 cannot be connected (crash) after only two months; the store is really reluctant to deal with it because it was bought abroad, and originally asked for 300 yuan for testing fees, but It is not maintenance and no explanation is given, which makes people feel that apart from being disappointed with the quality, they cannot agree with the after-sales service. It is recommended that those who want to buy XM4 should think twice!