Standard Chartered Bank
2.1/5
★
基於 8 評論
Contact Standard Chartered Bank
地址 : | No. 420號, Fuxing N Rd, Zhongshan District, Taipei City, Taiwan 10491 |
電話 : | 📞 +8877 |
網站 : | https://www.sc.com/tw/ |
分類: |
銀行
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城市 : | Taipei City |
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Sophie Y on Google
★ ★ ★ ★ ★ 等待時一位老先生正在跟一位行員溝通,最後竟然聽到銀行主管跳出來講一句請你打給客服問「如果是這樣的狀況怎麼處理」不敢想像主管竟然把問題丟給客服,雖然沒聽到完整的狀況但這踢皮球的態度非常不專業!我如果是那個老先生應該直接開罵
開戶時除了雙證件,如果你的英文拼音跟新版外交部的拼法不同請帶護照。開戶後由保全協助申請網銀?!保全用他的邏輯在旁邊大呼小叫沒禮貌的「教育你」怎麼申請,結果一團混亂!如果沒有他的指示應該還順利一點
這次接觸到行員/銀行主任/理專/保全,沒一個有笑容,沒一個有禮貌的!我還在簽名的時候就一直要抽走表格!不敢想像這是一間這麼知名大規模的外商銀行 還以為我在哪個鄉下的農會
An old man is to communicate with a pilot's waiting, it turned out to hear the terms of a bank officer jumped please call customer service to ask, "If this is the situation how to deal with" the problem can not imagine even threw in charge of customer service, though they do not hear the entire situation but pass the buck's attitude is very unprofessional! If I was the old man should be directly unload
In addition to dual documents, if your English phonetic spelling with the new Department of State's passport to open an account with a different request. After application to open an account by the preservation of help online banking? ! Preservation of his logical next rude yelling, "educate you" how to apply, the result of a mess! Without his instructions should also be smooth point
The access to the teller / bank director / manager of tertiary / preservation, not a smile, not a polite! I was signing when he has been to take away the table! Can not imagine this is a well-known large-scale foreign banks so thought I would farmers in the country which
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wang richman on Google
★ ★ ★ ★ ★ 申請信用卡,附上財力證明還有超多使用中的信用卡不給過就是不給過,問他需要什麼資料,不核卡原因他也不講,然後說不符合就不回了還要等半年才能送審?!?!
再也不用渣打,跩什麼?
Apply for a credit card, attach financial proof, and there are too many credit cards in use. If you do n’t give it, you do n’t give it. Ask him what information he needs. To submit for trial? !! ? !!
Never use Chartered again, what?
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Ulysses Nardin on Google
★ ★ ★ ★ ★ 申請信用卡, 已經附上薪資單和年度報稅資料, 上週接到渣打電話, 問我是不是本人申請, 經確認是本人申請, 渣打人員告知我我的財力算是不錯, 額度也不會太低, 過完年一兩天就可以通過, 沒想到剛剛又接到另一位渣打人員電話, 改變說法說要我簽署一份調閱我薪資的文件, 否則會駁回我的申請, 前後兩位在審查過程中的人員說法不一, 內部管理有問題, 造成客戶的感受很不好.
When applying for a credit card, I have attached a payslip and annual tax reporting information. I received a call from Standard Chartered last week asking if I applied for it. After confirming that it was my application, Standard Chartered staff informed me that my financial resources are not bad, and the amount will not be too low. It can be passed in a day or two after the New Year. I did not expect to have just received another call from a Standard Chartered officer. I changed my mind and asked me to sign a document to review my salary. Otherwise, my application will be rejected. People in the process have different opinions, and internal management has problems, which makes customers feel bad.
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蕭
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蕭博駿 on Google
★ ★ ★ ★ ★ 什麼信用卡審核標準?審了16天還不給過?問審核員只會說綜合評估,辦其他間銀行卡從來沒被問過明細也沒被刁難過,用其他家卡一年刷卡金額至少40萬以上。看你們這樣子能賺錢?不敢給顧客用要不要乾脆趕快把點收一收滾回去國外比較快?爛!
What credit card review standards? You haven't given it after 16 days of trial? Asking the auditor will only talk about comprehensive evaluation. I have never been asked about the details of other bank cards and have not been embarrassed. The amount of using other bank cards for a year is at least 400,000 or more. See how you can make money like this? Don't dare to give it to customers, should you just collect the points and roll them back to the foreign country? rotten!
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蔡
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蔡佩瑜 on Google
★ ★ ★ ★ ★ 爛透了!從app介面到客服系統都爛透了
電話語音客服入口步驟說要寄簡訊密碼讓我輸入
輸完才會轉真人 …..寄半天什麼都沒有….永遠無法找到真人服務…..故意的嗎^^因為不想接到剪卡電話?
Sucks! From the app interface to the customer service system, it sucks
The call voice customer service entrance step says to send a text message password for me to enter
It will be transferred to a real person after you have lost it ….. Send for a long time without anything…. I can never find a real person service….. deliberately ^^ because I don’t want to receive a card cutting call?
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Ka H on Google
★ ★ ★ ★ ★ 今年110年的5倍消費綁渣打信用卡,結果在 麥當勞,全家便利商店,漢堡王 都不能刷渣打銀行信用卡,改用玉山銀行信用卡,上面三家(麥當勞,全家便利商店,漢堡王)都能刷。
This year's 5 times consumption in 110 years was tied to a Standard Chartered credit card. As a result, McDonald's, FamilyMart, and Burger King were unable to use Standard Chartered Bank credit cards. Instead, they used Yushan Bank credit cards. The three above (McDonald's, FamilyMart, and Burger King) were able to do so.
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吳宣瑾 on Google
★ ★ ★ ★ ★ 1/19晚上被盜刷,五分鐘內就打去了,客服說對方公司還沒請款,等對方請款時這筆款項會直接擋掉,結果過幾天再確認帳單時,這筆款項已經地被對方公司請款了,現在只能跑爭議流程處理,還要等到年後才有辦法處理好
It was stolen on the night of 1/19, and I called within five minutes. The customer service said that the other party has not asked for money. When the other party asks for money, the money will be blocked directly. As a result, when the bill is confirmed in a few days, the amount The money has already been requested by the other company, and now it can only be handled through the dispute process, and it will not be handled until the end of the year
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Yuhan Tan on Google
★ ★ ★ ★ ★ Fast queue and good service as usual.
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