Taiwan Philips Service Station - Xitun District

Professionalism is okay! Attitude is unbelievable! The customer service line is even worse. Except for the standard answer, the attitude is extremely bad. I will not choose Philips next time!

I sent the sweeping robot (FC8796) for repairs, brought it back for three days, and specially replaced the front wheel set (the scene looked the same as the old one). After repairing it for a month, I received 300 yuan. Now it is still scratching the floor. Repaired is the same as not repaired (Tell me to change the front wheel group, it feels like it's not changed)

Service was decent but quick. Repair on Friday, quote every other Tuesday, and finish on Wednesday. The repair fee for a broken air fryer heater is 700 yuan (no warranty card is provided). I heard that there is a warranty card, or the cost within the warranty will be cheaper.

rotten! ! The water tank of the coffee machine is leaking. After repairing it, it took two days for the water to leak again. Then I took it to repair it. It was said that the water leaked elsewhere, so I had to charge another money. He said that I have been looking for a replacement for this part of yours because I didn't have one. I said that I received the money last time, and he remembered that he made a mistake. He quickly said that I didn't charge you for the maintenance fee. Did I mention to clean it up?) Then he said that the same is a second-hand replacement, it may last for a long time, it is best to buy a new machine, and it leaked after returning home. I found what he said on the Internet, and it only cost 200 yuan to install it. Now, let’s forget about the high maintenance cost. If I can’t fix it, I keep getting paid. I lied that it’s a different place. Is this necessary? If you want money, you can rob it, you don't have to cheat all the time, the point is that it is not repairable, and it is even more hateful. I used to have a good impression of Philips. I bought two coffee machines for tens of thousands of yuan, as well as other home appliances. This time it really made me feel completely chilled. The old brand is operated like this. It doesn’t matter if the maintenance fee is not cheap. After the repair is not good, it is deceived, and it is a second-hand substitute! Although there is a notification, it is good to repair it. Moving around and being someone else's home is as busy as you, right? Can't the test be perfected?

The exchange rate is fast and the service is cordial. You must first call to confirm if you have the goods you need to avoid a trip in vain.