TOYOTA 三重營業所 - Section 1

bad service attitude Do you want to give the business card? bad experience

Just buy a car and find Wenwen! Affinity, enthusiasm and Asha!

At the end of November, when I learned that there will be a Christmas DIY event on 12/4, I called early in the morning to sign up. The phone said that I didn’t know the number and time and asked me to call again tomorrow. If I called again the next day, I said that I didn’t know the number and asked me to keep it. By phone, in the afternoon someone called back and said there were places to sign up, and asked what time, and then asked the other people what time to reply. The point was that they called the next day and said that there were no places. Others signed up earlier than me. They only did it today. Meeting...I said I called the day before, but no one answered me, saying that there are places and there is no such thing as a man who wants to go to see the car, oh! Excuse me~ Then I will help you arrange alternates... I am totally speechless, and I am very unhappy. How can such a process operate? I asked the other party if you are in the service industry, if you are in the service industry, would you be comfortable?

The place where the vehicle is displayed is not as spacious as the flagship store, but it is also everything. The reception staff were very kind and greeted like a neighbor next door. The business people have deep professional skills, and the explanation of the vehicle is very clear and professional. If you want to buy a car, they will give us consumers great and suitable suggestions for us!

Yesterday, I took my child to see a doctor. When I was about to drive, I found that the tires were flat. I drove to the front of the business office and asked if there was any maintenance. The lady at the counter said that the business office did not repair the car, and the repair center on Xiwei Street was also closed. She enthusiastically ran out of the business office and asked an elder brother, who may also be a colleague in the business office. The elder brother thought about it and called a car dealership for me, and repeated to me several times how to drive. He also carefully reminded me to slow down and finally bring my family home safely. I am very grateful to this lady and brother. I wish you success in your career and good health.