TOYOTA 斗南營業所 - Section 2

I bought a wish in 2016. During the warranty period of the new car, it was discovered that there were pauses in gears and occasional stop traffic lights. When the transmission power was not interrupted, the vehicle shook violently to almost stalling. The gear shift was also notified when entering the factory for maintenance. Please find out the reason for the abnormality of the box, but every time the maintenance personnel at the site cannot find out the cause, the case is closed on the grounds that the valve may need to be cleaned or the spark plug needs to be replaced, and the computer is not used to find out whether the gearbox is faulty. A few days ago, the problem became more and more serious and I almost couldn’t drive on the highway. I entered the site again to find out the reason. After the warranty period has passed, I need to deal with it at my own expense. Is this reasonable? During the warranty period of the new car, I have been informed that the gearbox has a problem, but you can’t find the reason. Is it the owner’s fault, or your quality is the only way? Originally, the TOYOTA brand is a guarantee of quality in my heart, but after this incident, I I regret it. There is only one sentence that can be described as "rotten to death." I will switch to another car next year. The TOYOTA brand is no longer competitive in my mind. You may think that it’s okay to be one less customer, yes, but this is the first step for you to lose consumers. Consumers who want to buy TOYOTA cars in the future ask for more blessings! Don't buy a problematic new car or you may be the second me.

Although the price of buying a car is a bit more expensive But the service staff is very polite and kind Although after placing the order, I discussed with my colleagues and learned If you turn to his sister to buy With the same specifications, at least it can be cheaper than 60,000 or more Although even if you give up the deposit, buy it at another office Will still be more cost-effective But in the end, I still wanted to find a business office closest to home Build long-term good trust Kansai So I still decided to buy a new car at Dounan Sales Office But in summary My first experience in buying a car in my life was a failure (My own personal judgment is wrong) The model I bought is Corolla Cross I had already done my homework and wanted to buy the top flagship model Although the whole car has broken through one million, all the equipment will have But after listening to the advice and discussion of the business elder brother Decided to buy the second-class Monarch version Less equipment, but save some money And you can also add optional items depending on your needs The business man is still very enthusiastic Want to introduce me to their company’s employee program preferential loans Although in the end I decided that it would be more cost-effective to use my own credit But still thank him for his kindness But I must say that buying a car still depends on personal needs If it is a bad business, force sales and purchases That must be terrible But on the contrary, I encountered a kind business that wanted to save money for myself In fact, the recommended specifications may not be suitable for you The business man I met in Dounan It is very considerate and save money for customers Like a panoramic device He believes that as long as you drive often, you can drive easily, which is a non-essential project. The next day after placing the order, my wife and I discussed that a panoramic view is still necessary (This car was bought for her) Although the car has not been delivered yet, the contract has already been signed I had to spend another money on the panorama (Thanks to the business brother for giving the staff price) And appale carplay (Can connect to mobile phone, display mobile phone screen, and navigation function) I just thought that the specifications I chose were standard I found out when I delivered the car At the time, it was discussed that even if the optional equipment was purchased, there was no option at the moment. You can add it afterwards But I wanted to install it after the car was delivered, but the business eldest brother asked for help for several days I got the answer that couldn’t be installed. I personally recommend If you usually drive a car, use Google Maps to navigate Or feel that I have the opportunity to watch videos on the screen in the car It should have the function of apple carplay Even if there is no such function, there will still be that large screen Occupies the center of the console As a result, the console does not have enough wide and flat space to place the mobile phone Or the phone must be placed far away The computer screen in the car without navigation function is really useless I don’t have the habit of using Bluetooth to talk on the phone in the car The only function of that computer screen is to listen to the radio. I once thought about spending tens of thousands of dollars to install it and it wouldn’t be Kansai Need to disassemble the entire dashboard and it’s not Kansai It's okay to replace the entire computer Maybe it will break the warranty and it’s not Kansai But I am a road idiot, and I must have the function that can connect to Google Maps navigation I also want to use the car screen to watch videos on my phone Repeatedly asked the business many times The answer is still "It's not a matter of replacement, it's that there is no way to install it again." Honestly The newly-purchased car has good performance and is comfortable and stable to drive But it has been about 1 week since delivery I still feel very upset and regretful in my heart If you don’t want to save tens of thousands of dollars You can get all the equipment you need, Isn't that great? If it is to save tens of thousands of dollars It would be nice to buy a car at another business office if you knew it! I just think i'm stupid The experience of buying a new car for the first time in my life Although I did some homework beforehand, it still seems to have failed On the day of delivery, look at the newly inserted promotional flags in the business office It says: "Buy crolla cross, 500,000 30 issues with zero interest rate, buy a car and get a panoramic view." In fact, I was a bit hit, I feel like I’ll buy it later Buy early and enjoy early, buy late with discount Driving a new car I am still very glad that I have spent tens of thousands more to install the panorama Very practical! But this plus the total price after the election Already close to the specification with carplay function I feel that it will be more cost-effective to buy a higher specification model directly I have to say that the staff in Dounan Sales Office are very kind and polite But you still have to figure out what you need Slowly and in detail, write clearly in black and white I won’t let myself feel regret after handing over the car...

Commissioner Liu is sincere, attentive, and kind. After maintenance, my car is clean, unlike the previous commissioner in Taichung who did not help when the car was dirty after maintenance.

Very friendly and warm service, treat us as friends, I will definitely find Director Zhang to serve again, thank you!

I don't know if it's because the Dounan store has no shortage of performance or because we don't "look" like people who can buy a car. From the moment we stepped in, no one paid any attention to us. Even when we opened the door for a test ride, there was still no one. I understand, what is it~ It's a really good store. We still bought more than 4~5 cars there. I don't think I will go to Dounan store again in the future!

It’s been a long time since I went back there. There have been a lot of changes. The ones who have changed are the maintainers and specialists. The new car obviously has a problem with the parts, and I can only hear Tai Chi in general. I don't want the new car to be dismantled for you, okay? The problem is that there is a problem with the parts, and when you buy a car, don’t buy their original audio system. Because of the government regulations, the functions are all locked, and the business will not help you solve it. Just cut the wire

The service attitude is friendly and the environment of the depot is good. What impressed me the most was Commissioner Zhang Chaokai, who carefully maintained the operation, paid attention to the driving safety of the car owner, and responded to questions professionally.