台灣大寬頻紅樹林TV - Section 1
3.6/5
★
基於 8 評論
Contact 台灣大寬頻紅樹林TV
地址 : | 251, Taiwan, New Taipei City, Tamsui District, Lane 3, Section 1, Zhongzheng E Rd, 35號台灣大寬頻紅樹林TV 7 |
電話 : | 📞 +8889999 |
網站 : | http://4tv.tw/r/d/mgc |
分類: |
互聯網服務提供商
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城市 : | Zhongzheng E Rd |
C
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Carrie Lee on Google
★ ★ ★ ★ ★ 家裡從昨天網路就非常不穩定,打電話去是一位大姐接,她説完全沒問過題,結果今天一整天都沒辦法連上Wi-Fi,我又再打電話去,這一次是一位6312645張先生接,他非常有耐心的教我操作,整個過程是有禮貌,專業,最後網路可以連上了,這5顆星是給這位張先生,感謝你
The internet at home has been very unstable since yesterday. When I called, it was an older sister who answered the phone. She said that she hadn’t asked questions at all. As a result, I couldn’t connect to Wi-Fi all day, so I called again. This time It was Mr. Zhang, 6312645, who taught me the operation very patiently. The whole process was polite and professional, and finally the Internet was able to connect. These 5 stars are for this Mr. Zhang, thank you
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沐
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沐塵 on Google
★ ★ ★ ★ ★ 永遠網路都斷斷續續的,推銷時很好聽,後續來修只會說對方的影片不穩
打電話來說要到府服務
聽都懶的聽
Forever online is intermittent, it is very good at marketing, follow-up to repair only the other party's movie is unstable.
Call the service to the government
Listen to listen
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暫
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暫不提供 on Google
★ ★ ★ ★ ★ 客服人員回答態度惡劣!網路問題只能狂跳針式的回覆真的讓人懷疑他們客服到底有沒有在教育訓練_非常失望!心得供後面要裝寬頻客戶參考。
The customer service staff responded badly! Internet problems can only be answered in a frantic needle-like manner, which really makes people wonder if their customer service is educating and training in the end_Very disappointed! The experience is for the reference of customers who want to install broadband later.
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剛
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剛普朗克 on Google
★ ★ ★ ★ ★ 網路沒有一天跑得動手機看影片跑不動玩遊戲也跑不動 找人來修了 跟我說修好了結果還是一樣根本不能用 每次打去都說拔掉從插就好 根本就沒有用
There is not a day when the Internet can run through the mobile phone, watch videos, play games, or run. I found someone to repair it. I told me that after the repair, the result is still the same. I can't use it at all.
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陳
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陳薇 on Google
★ ★ ★ ★ ★ 曹立華大哥真的人超級好的!做事細心!而且還很仔細解說流程以及數值,服務態度一極棒啦!店裡的網路出問題馬上來解決,真的太感謝!沒有遇過這麼好的工程師!
Brother Cao Lihua is really super nice! Work carefully! And he also explained the process and values very carefully, and the service attitude is excellent! The network problem in the store will be solved immediately, thank you very much! I have never met such a good engineer!
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S
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Sally Chang on Google
★ ★ ★ ★ ★ 身為老用戶真的非常失望
從1月開始聯繫不斷確認新社區牽線是否完成
客服說牽線完成會主動聯繫一直到今天
鄰居辦新戶上週陸續都安裝好了
我就是沒接到電話
後來還是打去客服後才約好移機時間
第一,台灣大寬頻整體對於舊用戶非常不周到
第二,客服、工程師、客戶雙向溝通有待加強,不想為難客服,但真的拜託加強一下
第三,大家時間寶貴,光是往來聯繫就用了一個月,還不及新用戶新申辦的一通電話。
礙於合約我也不能終止,但我要開始看看其他網路公司了,看看之後要不要換一家試試。
Really disappointed as an old user
Contact from January to continuously confirm whether the new community matchmaking is complete
The customer service said that the match will be completed and will take the initiative to contact until today
The neighbors' new households were installed one after another last week.
I just didn't get the call
Later, I called customer service to make an appointment for the transfer time.
First, Taiwan's Big Broadband as a whole is very inconsiderate to old users
Second, the two-way communication between customer service, engineers and customers needs to be strengthened.
Third, everyone's time is precious. It only took a month to communicate with each other, which is not as good as a phone call from a new user.
I can't terminate it because of the contract, but I'm going to start looking at other internet companies to see if I should try another one later.
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薄
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薄荷薇琪 on Google
★ ★ ★ ★ ★ 今天來辦寬頻退租
櫃檯陳逸靜小姐,在前一位客人離開時細心的幫客戶的座位做消毒,才請我入座,因為處理迅速俐落,給個5顆星推薦?
Let's do broadband cancellation today
Ms. Chen Yijing at the counter, carefully sanitized the customer's seat when the previous customer left, and then invited me to be seated, because the handling was quick and neat, I would recommend it with 5 stars?
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B
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Beatrice lee on Google
★ ★ ★ ★ ★ Good
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